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Holiday Inn Express Memphis Southwind

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#47 of 136 Hotels in Memphis
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Holiday Inn Express Memphis Southwind
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128 Reviews from our TripAdvisor Community

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Showing 124: English reviews
North Little Rock, Arkansas
Reviewed 17 January 2014

Anytime i travel to the Memphis area, this is the place i stay. Great room at a great value and the staff is top notch. I recommend this hotel to everyone who is going to Memphis whether its just for 1 night or for a week.

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Helpful?
1Thank Steve M
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guest, we Thank you for sharing your experience regarding your stay with the Holiday Inn Express and Suites Memphis Southwind, TN. We are always very happy when a guest contacts us about the wonderful service they have received. We realize you have many choices when it comes to lodging, and we...

New Orleans, Louisiana
Reviewed 3 January 2014 via mobile

Check-in was a breeze, except the front desk agent had no personality; kinda like a robot. Checked into one room the bathroom.was a hot mess, refrigerator didn't work but the location of the room was perfecT...Sooo I called the front desk and had them move me to a different room which went well, except this room had soap, wet towels...

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Helpful?
Thank FamGirl504
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you for taking time out of your busy schedule to make us aware of your experience while you were a guest at our hotel, Holiday Inn Express Southwind. On behalf of myself and staff, I apologize that we failed to meet your expectations. I appreciate your comments concerning your housekeeping service and I will use this incident has a...

Memphis, Tennessee
Reviewed 16 December 2013

I booked the Meeting Room for my daughter's graduation reception. The price was very reasonable and I could not have found a better place. Room was very nice and clean, The Sales Manager, Cathy Smith was very nice and helpful. Ms. Smith was always available for questions. The staff assisted in whatever we needed and they were very nice. I...

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Helpful?
Thank Chrystal G
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We are always very happy when a guest contacts us about the wonderful service they have received. We will ensure that Cathy and our staff members are aware of your nice comments and are recognized for their wonderful service. We realize you have many choices when it came to selecting a venue for your event, and we sincerely appreciate you...

Birmingham, Alabama
Reviewed 6 November 2013

Booked last minute with nowhere to stay for my wife and I. Front desk was cordial and gave us upper floor room. Upgraded us to a suite because they had one available without our asking. Bed was comfy, property was super-clean. Would stay again if I am in the area.

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Helpful?
1Thank marcusaurelius113
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Whether you are traveling on business or pleasure, we know you have a choice and are honored that you selected our property for you and your wife's lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites name, and we thank your for your kind...

Corinth, Mississippi
Reviewed 1 November 2013

Although this is a newer hotel and I have stayed at this location on many previous trips, I will NEVER do business with this particular hotel again. I work for a major US company and I booked a room for a single night - planning to fly out very early the next morning. Unfortunately the trip was cancelled and I...

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Helpful?
2Thank Houston W
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We apologize for your experience when attempting to cancel your reservation with the IHG central reservation line. After reviewing your reservation we found it had originally been confirmed for an Advance Purchase rate. Certain restrictions apply to this deeply discounted rate and a deposit for the entire stay is charged to your credit card between the time of booking and...

Easton, Pennsylvania
Reviewed 8 September 2013

I checked into the Holiday Inn Express in Memphis on Thursday evening, September 5th at about 7:30pm. Using a coupon from one of the traveling magazines I picked up at a visitor’s center, I was able to get a rate that beat any Internet or special rate. This establishment has easy access from hwy 385 (Bill Morris Parkway) and is...

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Helpful?
1Thank TheSimpleTraveler
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

It was our pleasure to have you as our guest; we are very pleased to know that you were happy with our room accommodations and customer service. We constantly strive to provide an environment of comfort and value to our guests; we hope that you will continue to stay with us on your visit to Memphis. We appreciate the feedback...

Indiana
Reviewed 5 September 2013

Holiday Inn Express - friendly and helpful staff, solid service, almost always full so that should tell you something. I've stayed several times on business trips and never had any problems. Breakfast area is spacious and the breakfast is always well stocked, clean, and plentiful. Nice outdoor pool area behind the hotel. Recommended stay, close to lots of shopping and...

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Helpful?
Thank MidwestDude
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We are pleased to know that you were happy with our room accommodations and the breakfast served lived up to expectations. We constantly strive to provide an environment of comfort and value to our guests, and appreciate the feedback we receive as it is crucial to our success. Thank you again for posting your comments. We look forward to having...

Chicago Ridge, Illinois
Reviewed 3 August 2013

I love everything about this property. Had a very long drive and was beyond exhausted so I pulled in expecting to get turned away because everything else was booked up not only was I able to get a room at a decent price for 2 nights but the service from the evening and night staff was wonderful. The older man...

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Helpful?
1Thank Jen35807
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We are pleased to know that you were happy with our room accommodations and the breakfast served lived up to expectations. We constantly strive to provide an environment of comfort and value to our guests, and appreciate the feedback we receive as it is crucial to our success. We will ensure that our staff knows how happy you were with...

Myrtle Beach, South Carolina
Reviewed 1 August 2013

I was exhausted when I arrived with two young adult children early on a Friday. My trip took a big turn upward when I was greeted by a smiling, friendly, and very helpful front deskperson named Ryan. The room was clean and modern. The cleaning staff respected the "do not disturb" sign that was in place because my daughter was...

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Helpful?
2Thank Cathy L
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We constantly strive...

Amityville, New York
Reviewed 22 July 2013

I had the pleasure of staying at this hotel during my vacation to Memphis, TN. All the hotel staff was more than accomodating (Ryan was especially helpful to us) and the room was clean and quite large for what I expected. The pool area was very nice. Could walk to breakfast at Cracker Barrel each morning and than head off...

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Helpful?
1Thank MarsiDawn
PattiMemphis, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

We thank you for taking the time to share your experience while you were our guest. We know you have a choice and are honored that you selected our hotel for your lodging needs. We are committed to providing you with the level of service you have come to expect from the Holiday Inn Express & Suites. We thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Now with brand new 32" Hi Def flat screen TVs and HD channels!! The Holiday Inn Express Hotel & Suites Memphis-Hacks Cross is a beautiful hotel located at Hwy 385/Bill Morris Pkwy and Hacks Cross road in Memphis, TN. Just 1.5 miles from FedEx World Headquarters and Mike Rose Soccer Complex. We are also conveniently located to Carriage Crossing Mall, restaurants, Germantown and Collierville and only a short drive to Beale Street, Graceland, the Memphis Zoo, Fed Ex Forum, and downtown. This hotel offers free hot breakfast, daily, wireless high-speed Internet and business center. Visit Memphis, TN and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Memphis Southwind

Address: 4068 Stansell Ct, Memphis, TN 38125-2871
Region: United States > Tennessee > Memphis
Price Range: $131 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Memphis Southwind 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Hotels.com so you can book your Holiday Inn Express Memphis Southwind reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Memphis Southwind Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn
Hotel Style:
#12 Romantic Hotel in Memphis
#20 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Memphis Southwind staff and other travellers.
5 questions
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Miami, Florida
28 days ago
6 months ago
6 months ago
Warren, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express Memphis Southwind staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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