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Holiday Inn Express Memphis Southwind

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#45 of 136 Hotels in Memphis
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1 room 2 adults 0 children
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Holiday Inn Express Memphis Southwind
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131 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Reviewed 1 week ago

Im on the road nearly every night of the year so I feel that my hotel comparisons/reviews are fair and accurate. This place just made it tough on the competion! This place is sort of out of the way for most memphis area attractions/airport etc. but it sure is worth the few extra miles. Super clean and comfy - the...

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Thank Dustin R
Reviewed 2 weeks ago via mobile

This is my first time staying here and I am so pleased with everything. From the Lady at the front desk to try the ladies in housekeeping. Everyone was very polite and friendly. The hotel is very clean, the location is great, and the service is outstanding!! I will definitely be coming back!!!

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Thank Canitha M
kingsport, United States
Reviewed 3 weeks ago

Upon arrival we were greeted by the most wonderful desk clerk (Constance Spears) who was kind, respectful and VERY courteous! Her goal was to provide the ULTIMATE experience for her guest! She asked daily if all our needs were met and if there were anything she or her staff could do for us! The room was clean and fresh and...

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Thank Roy D
Holiday I, Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank You for this Great review!! Our team has been upgraded with the presence of Constance and Mary(Breakfast agent). She and the Mary are fairly new to the team. They both have shown a great attitudes toward guest and fellow associates. I will definitely let them read this review. So they know what they do does matter to guest. I...

New Jersey
Reviewed 4 weeks ago via mobile

I been here for a three weeks, I enjoyed staying at the hotel because the staff are great and friendly they make sure everyone is happy specially lady work at night always has smiled on her face, I don't know how she remembers and greeting everyone with their last name and she's good solving problem fast to the customers and...

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Thank yk2011
Holiday I, Manager at Holiday Inn Express Memphis Southwind, responded to this review

Dear Resource Manager, I want to thank you for responding to the review. We love to hear from our guest. So we can see what we did right and wrong. Our staff aims to please! KAT is an asset to our team. She makes our guest feel right at home when they come through the door. She will see this...

Newnan, Georgia
Reviewed 5 weeks ago

After a 12 hr drive the hotel was great the bed was heaven, Our room was clean the breakfast was awesome. Right next to the highway we never heard anything. The night rep Angel was very nice she was very informative when the internet went down, She even gave my son a charger for his phone. I loved the hotel...

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Thank ysincere
Holiday I, Front Office Manager at Holiday Inn Express Memphis Southwind, responded to this review

I want to start off by saying thank you for the review. My staff and I love to read the reviews to know where we stand with guest. We use them as teaching moment. I'm glad you had a good time at our hotel. I will say that KAT isn't normally like that. I will show her this review so...

Reviewed 15 March 2017 via mobile

Our room was clean and all items where inorder.Constance Spears/ Cliff Barns was very speedy & helpful with our room services & check out process. They where so kind and thoughtful. AWESOME EMPLOYEES! !!

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Thank Quiouna K
Reviewed 11 February 2017 via mobile

The stay was overall great. My air went on and off a lot and the cool setting didn't work most of the time. Sheretta was helpful and got my air fixed for me. Katherine was great she got me quarters, soap for my laundry, razors, and shaving cream. Jessica did great on getting breakfast ready in time every time she...

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Thank Billie C
Reviewed 6 February 2017 via mobile

Continual noise from patrons below and all around. Rude staff with a care-less attitude. Housekeeping staff who barge in without knocking and don't bring supplies for a second day!!##This is a disappointing hotel and has been on previous occasions!!Stay Away!!!##

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Thank Janice D
Reviewed 25 November 2016 via mobile

Continuous noise..asked for a room change and was refused. Reporting continuous disturbances from patrons upstairs and nothing was done. Front desk attendant had a couldn't care less attitude. This place does not live up to The Holiday Inn name. sorry.stayelsewhere.!!!(((

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Thank John D
Kumar J, Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Zephyrhills, Florida
Reviewed 20 October 2016

Found this jewel online & happy I did. Room was comfortable & clean. Loved location right beside expressway with easy access to all tourist sites. Hot & cold breakfast was good.Best of all, when we had a problem with the bill at checkout, Sherita and Sonjia both helped resolve it to our liking in a very polite manner.

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Thank norm217
Kumar J, General Manager at Holiday Inn Express Memphis Southwind, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will make sure Sherita and Sonjia know what you said. We hope you will visit us again. Sincerely, Guest Services Team

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Now with brand new 32" Hi Def flat screen TVs and HD channels!! The Holiday Inn Express Hotel & Suites Memphis-Hacks Cross is a beautiful hotel located at Hwy 385/Bill Morris Pkwy and Hacks Cross road in Memphis, TN. Just 1.5 miles from FedEx World Headquarters and Mike Rose Soccer Complex. We are also conveniently located to Carriage Crossing Mall, restaurants, Germantown and Collierville and only a short drive to Beale Street, Graceland, the Memphis Zoo, Fed Ex Forum, and downtown. This hotel offers free hot breakfast, daily, wireless high-speed Internet and business center. Visit Memphis, TN and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Memphis Southwind

Address: 4068 Stansell Ct, Memphis, TN 38125-2871
Region: United States > Tennessee > Memphis
Price Range: $134 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Memphis Southwind 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Memphis Southwind Hotel Memphis
Holiday Inn Memphis
Memphis Holiday Inn
Hotel Style:
#11 Best Value Hotel in Memphis
#12 Romantic Hotel in Memphis
#20 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Memphis Southwind staff and other travellers.
5 questions
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Miami, Florida
1 month ago
7 months ago
7 months ago
Warren, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express Memphis Southwind staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of KAT at the checkout!”
ysincere, 20 Mar 2017 | Read review
“Accessible room close to elevator & ice machine”
norm217, 20 Oct 2016 | Read review
“priceline 2 1/2 star”
jaspermunch, 8 Feb 2016 | Read review
“Dont get one near the elevator”
DaysofThundr46, 14 Apr 2015 | Read review
“Go for deluxe rooms on the 3rd floor!”
MrsCRB, 17 Mar 2015 | Read review
5 of 5