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Madison Hotel

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Traveller (485)
Room & Suite (343)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(317 reviews)
“junior suite”(47 reviews)
“mississippi river”(139 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,166)
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2,134 results
Traveller rating
1,158
539
245
116
76
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1,158
539
245
116
76
Show reviews that mention
All reviewsrooftop barjunior suitemississippi riverbeale streetboutique hotelfire pitmini barvalet parkingturn down servicelarge bathroomvalet servicebeautiful hoteldowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museum
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471 - 475 of 2,134 reviews
Reviewed 2 April 2017

Friendly staff and dog friendly, too. Room was good sized, clean and quiet. Location is great for seeing Memphis and for the dog--two parks close by. The hotel's rooftop bar has an amazing view, and the dog was welcome there, too. Loved this hotel.

Thank David P
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. We truly enjoy being able to accommodate pets. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 1 April 2017

The housekeeping and front door staff was the friendliest of any hotel I've ever visited. Congrats on this accomplishment. They gave us the impression they genuinely cared whether we were having a good time or would return. The front desk staff, on the other hand,...More

Review collected in partnership with this hotel
Thank Carolyn S
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the housekeeping staff, they truly believe in putting the guest first. I would like to thank you for sharing your candid comments about your stay and the friendliness of our front desk. We look forward to having...More

Reviewed 1 April 2017

We thoroughly enjoyed our stay at The Madison Hotel. Staff was very friendly and offered good suggestions when we inquired about restaurants. We stayed 4 nights during March Madness basketball and the hotel was booked full. Our tv didn't work when we checked in. Maintenance...More

Thank Linda G
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 31 March 2017

I stayed one night on a business trip. Ate dinnner in the bar and although the food was great, two stood out. The bar stools are way too short for the bar. I am 5'10" and could have shoveled the food off the plate into...More

Review collected in partnership with this hotel
Thank F5778OFscottm
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the hotel, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 30 March 2017

Was very pleased with the Madison Hotel experience. The hotel staff was exceptionally friendly. Housekeeping was timely and of good quality. Although the food in the restaurant was quite good, service was quite suspect. A special shout out to Laura (?) in the bar and...More

Review collected in partnership with this hotel
1  Thank Stack61
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about Laura and Xxavier, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 226 - USD 534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 226 - USD 534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (343)
Dining (30)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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james S
21 March 2018|
AnswerShow all 4 answers
Response from Rahul M | Reviewed this property |
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they... More
1
Vote
lindafromNJ
3 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Marlo K
1 November 2017|
AnswerShow all 5 answers
Response from VenusRealtor | Reviewed this property |
Yes. If it's cold you may want to pay a few bucks and get a cab but it's not a far walk.
1
Vote
Room Tips
"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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"High floor is preferred."
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