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Extended Stay America - Memphis - Wolfchase Galleria

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Extended Stay America - Memphis - Wolfchase Galleria
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Reviewed 1 week ago

It's always nice to see the staff and the location is GREAT!!!! The staff go above and beyond for travelers. The staff make you soooo welcome that you feel like your at home. This is my home away from home. I will always stay at this location when visiting Memphis which is 2x's a month at least.

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Helpful?
Thank Debra B
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for sharing your experience. It is great to see you were well accommodated by our staff and found our location beneficial. Our staff will be informed on the great job they are doing assisting guests. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Paris, TN
Reviewed 3 weeks ago via mobile

Room was nice, clean. Staff seemed nice, professional. If you need a decent place to stay, this will suffice. I will say that I do bring a some cleaning supplies with me at all times and I did have to do a little cleaning (that was a must). I don't like to complain, I figured it goes with the territory....

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Thank 901vw789
Reviewed 4 weeks ago via mobile

Was pleasent to stay there the staff was very courteous and nice especially the General Manager gretta and the young lady with the braids and joseph...the General Manager gretta was always friendly went. Out her way to speak and help with anything always greeted every one with a smile thanks..i really did enjoy my stay there i stayed there for...

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Helpful?
Thank tampered
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for taking the time to share your experience. It is great to the excellent customer service you received from our staff. They will be informed on the great job they did assisting you and other guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Reviewed 2 November 2016 via mobile

Great place to stay love the staff. Hotel clean showers clean staff goes above and beyond. Will stay here everytime. Has many places to shop and eat within walking distance. Also has great prices for the quality.

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Thank 45,997,134
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Memphis - Wolfchase Galleria takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that...

Reviewed 31 October 2016 via mobile

Where do I start. Trip Advisor said rooms were $59. I called the 800 number and they were $99. With a military discount it as about $81, $97 with all of the taxes. This was supposed to be for two queen beds. We ate supper at On the Border, which is very close the the motel. Our Garmin was totally...

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Thank Barb P
Clarksville, Tennessee
Reviewed 26 October 2016

great hotel, breakfast is average, but you are so close to any and everything, that it does not matter- the staff was excellent - the galleria is right across the street, and the hotel sits right off the highway, easy excess - the rooms was a nice size and it felt like a nice apartment- the appliances was up to...

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1Thank harrydapoet
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. Thank you again for your positive comments. I have shared them with our entire team...

Johnson City, Tennessee
Reviewed 3 October 2016

We traveled to Memphis, September 22 for a funeral--my brother in law's, in fact. We were welcomed as we arrived and brought dishes and silverware as we requested. The room was clean and so were the linens. We got a good nights sleep and ate a quality complimentary breakfast at the hotel on Friday morning. We attended the funeral Friday...

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Thank anthonyms99
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

I'm glad to see you were able to have a relaxing stay during your time of need. Sorry for your loss. It is good to know you were able to get adequate rest and focus on what is most important. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

Reviewed 27 September 2016 via mobile

We stayed at this hotel for our Anniversary Weekend trip. This is the 2nd time we have stayed here. I enjoyed this hotel both times and never had any problems with staff or other guests. It is in a great area and close to many fun things to do. The price of the hotel is also a great deal for...

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2Thank curly1mks
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

We appreciate you taking the time to write a review and for choosing to stay at our hotel. It is great to know you were pleased at our location for the two times you stayed with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 21 September 2016 via mobile

I had a nice stay at this hotel. The staff was nice and it's in a great location. It's a lot of places to shop and eat close by. The general manager was really helpful and made my stay very pleasant. So with that being said they will definitely see me again. Once again thanks.

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1Thank Tyre A
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for sharing your experience. I am more than pleased to see you read you valued our location and the fully equipped kitchen. It is also great to hear the staff was accommodating and your stay was comfortable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you...

Kenosha, Wisconsin
Reviewed 13 September 2016

This is a great location. There are plenty of restaurants and shopping. This location is close to the interstate, however there is a lot of construction in the area so beware!. It was very quiet. I loved my full size refrigerator, which kept things very cold. The staff are friendly and work very hard at making your stay a comfortable...

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2Thank Kimberlee R
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for sharing your experience. I am more than pleased to see you read you valued our location and the fully equipped kitchen. It is also great to hear the staff was accommodating and your stay was comfortable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Memphis - Wolfchase Galleria

Address: 2520 Horizon Lake Dr, Memphis, TN 38133-8111 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
Region: United States > Tennessee > Memphis
Price Range: $95 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Wolfchase Galleria 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
Extended Stay Memphis
Extended Stay America Memphis
Memphis Extended Stay
Hotel Style:
#6 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Memphis - Wolfchase Galleria staff and other travellers.
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Questions? Get answers from Extended Stay America - Memphis - Wolfchase Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor is the best way to go, if you ask me”
  • lovely setup
  • room comforts
 of 5 bubbles harrydapoet, 26 Oct 2016 | Read review
“I was on the 3rd floor corner by the pond. I felt like I was in a tree house.”
 of 5 bubbles 785kimberleer, 13 Sep 2016 | Read review
“Rooms on the west-side are nice and quiet.”
 of 5 bubbles frankmW1821UQ, 6 Sep 2016 | Read review
“Avoid 232, it is 50 yards from the interstate.”
 of 5 bubbles wesjen1, 15 Jul 2016 | Read review
“East Side with view of small lake”
 of 5 bubbles mlhillman2016, 11 May 2016 | Read review
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