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Holiday Inn Memphis Airport Hotel & Conference Center

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Holiday Inn Memphis Airport Hotel & Conference Center
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145 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Reviewed 1 week ago via mobile

This is a great place to stay if you are in need of a place to "chill" before a flight the next day . The restaurant inside is great and very relaxing. They have a nice bar. Also a free breakfast in the mornings .

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Helpful?
Thank Jessica M
Perrysburg, Ohio
Reviewed 1 week ago

Dropped our brother off here after 4 days in Jonesboro AR hunting. Hotel was very nice. Brother had a nice stay. The restaurant and bar area was very nice. Food was nice bar food but was very good and priced reasonable. Bar had a good selection of specialty drinks.

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Thank Tom F
Slippery Rock
Reviewed 3 weeks ago via mobile

I usually stay only at Holiday inn and needed a room by Memphis airport for an early flight. Figured out you do not want to walk around the area outside after dark, may not make it back, was unloading my car and a begger asked me for money and the hotel has security, ya...Forgot why I stopped staying here years...

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Helpful?
Thank Kevin L
John H, General Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

I am sorry for your disappointment with our location and layout. I do appreciate your positive comments as well. We do try to make up for any issues with the items you mentioned by having a warm and friendly staff and providing great service. I do hope you will stay with us again! Thanks-John Hirt

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

I stayed here for just one night and thankfully it was just one night. This hotel is directly in the flight path of landing aircraft. You can see the airport from the hotel. I believe the flights ended about 2am and started again about 6 am so not much sleep that night. Room layout was roomy, but there is no...

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1Thank Weeklycorptraveler
John H, General Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

I am so sorry for the noise and even more disappointed that our staff was did not enthusiastically take care of your request. We will use this as a training topic and example. I do hope you will give us another chance when you are back in Memphis. Thanks-John Hirt

Columbus, Mississippi
Reviewed 4 weeks ago via mobile

After calling the front desk twice and telling them my shower water was cold I just gave up I won't be staying there again. What makes it so bad they wouldn't even let me move to another room after I asked!

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Thank collins7426
John H, General Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

I really apologize for the hot water issue. FI we couldn't fix it we should have been much more helpful in moving your room or taking care of you. I will review this with our team and hope you give us another chance!

Indianapolis, Indiana
Reviewed 9 February 2017

Really liked the layout of the room there. It contained a pull out table that was about desk height that was handy for eating our dinner off of. There was also a tiny table next to one of the chairs (think it was supposed to be a laptop desk?) that we ended up moving next to the bed so that...

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Thank jennifer s
John H, General Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thanks for your positive comments and also the suggestions! We will definitely look at making those changes....especially the microwave. Thanks, John Hirt

Panama City, Florida
Reviewed 29 January 2017 via mobile

Great hotel. Friendly staff. Check-in was easy. Our room was spacious and clean. I had a quesadilla from the restaurant downstairs. The portion size was more than enough. The location of the hotel is also convenient.

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Thank Kareta M
Laura R, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you so much! I love to see that our guests have had such a great experience. Hopefully we will be able to see you again the next time you are passing through Memphis!

North Chicago, Illinois
Reviewed 7 January 2017 via mobile

Just a 6 minute drive from MEM international airport. The room is a little dated with fixtures about 10-15 years old. The bed was very comfortable and clean. The hotel entrance to check-in is somewhat strange whereby you must climb several stair runs which is really awkward with luggage. I did not see accessibility if someone had a mobility issue....

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Helpful?
Thank AlekM77
Laura R, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for taking the time to review our property! We use feedback to continuously make changes to improve the guest experience. We hope to see you again in the future.

Smyrna, Tennessee
Reviewed 5 January 2017

I had a great experience with this hotel and staff. My boys enjoyed it so much, they told me they didn't want to leave. Getting to the room and putting the cart away was a little tricky but we managed. The rooms could use a little upgrade, but other than that everything was spectacular. The room service was awesome, as...

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Helpful?
1Thank jacksonsadied3084
Laura R, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you so much for your review. I am pleased to hear you enjoyed your stay with us. I will be sure to share your feedback with our staff and we hope you will visit us again soon. Sincerely, Laura R. Front Office Manager

Reviewed 1 January 2017

We stayed one night. The hotel interior was nice and seemed relatively updated. Hotel staff was very attentive and nice. Our room was fairly clean. The bathroom could have used a little more attention in terms of cleanliness. The tub was in need of a deep scrubbing. The bed and pillows were comfortable. As per the name, the hotel is...

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Helpful?
Thank Ryan S
Laura R, Front Office Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments and share these reviews with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future. Sincerely, Laura R. Front Office Mananger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Our hotel's multi-million dollar renovation brings contemporary style and artful detail to life with modern furnishings, bold use of color, and a glimpse of all things Memphis throughout. We're conveniently located in the Heart of Memphis, just two short miles away from the Memphis International Airport. With over 256 deluxe guest rooms and 33k square feet of meeting space, you'll find yourself at home away from home. ... more   less 

Additional Information about Holiday Inn Memphis Airport Hotel & Conference Center

Address: 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
Region: United States > Tennessee > Memphis
Price Range: $129 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Memphis Airport Hotel & Conference Center 3*
Number of rooms: 266
Reservation Options:
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Also Known As:
Memphis Airport Hotel Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Memphis Airport Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Holiday Inn Memphis Airport Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are the ones that aren't facing in to the side lobby area.”
 of 5 bubbles T8867UMjennifers, 8 Feb 2017 | Read review
“It is near the airport, however, i didn't have a problem sleeping and my boys didn't either.”
 of 5 bubbles jacksonsadied3084, 4 Jan 2017 | Read review
“rooms on south quieter”
 of 5 bubbles mzl9tn, 19 Dec 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 65theresaj, 27 Sep 2016 | Read review
“The elevators are very distant from registration, so double check that your card key is correctly encoded”
 of 5 bubbles TDATL, 15 Sep 2016 | Read review
5 of 5