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28/01/2018 29/01/2018
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    Embassy Suites by Hilton Memphis

    1022 Shady Grove Rd S, Memphis, TN 38120-4119
    +1 855-605-0319
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    28/01/2018 29/01/2018
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     3 people are viewing this hotel
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    USD 228*
    USD 201*
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    Traveller (126)
    Room & Suite (35)
    Dining (6)
    Overview
    • Excellent38%
    • Very good25%
    • Average16%
    • Poor12%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Embassy Suites by Hilton Memphis
    Special Offer: Double Points, Every Stay
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (992)
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    1 - 5 of 981 reviews

    Reviewed 5 days ago

    As a diamond member, I have never experienced lower customer service and amenities at a Hilton hotel. Waxing hotel room floors at midnight should not be acceptable especially with guests below. Digital card readers Of outside doors did not work. Also my request of bottled...More

    Review collected in partnership with Embassy Suites Hotels
    Thank patriciagK1128AM
    Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 3 days ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take...More

    Hotel's Favourite
    Reviewed 6 days ago via mobile

    My family and I decided to visit Memphis during Fall Break. We chose to stay at the Embassy Suites Memphis after reading several reviews and researching the area. I am happy to report that our stay was everything we expected and more. The check-in process...More

    1  Thank Andrew W
    Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 3 days ago

    Thank you for taking the time to share your experience about your recent stay at Embassy Suites by Hilton in Memphis. We appreciate your comments and we are you happy to hear that you have enjoyed your stay with us and had a satisfactory stay....More

    Reviewed 1 week ago

    Love to stay here when in Memphis! It is a great hotel and very convenient location. The staff is very friendly and accommodating. We will return there every time. Every stay has been a perfect one without complaints.More

    Review collected in partnership with Embassy Suites Hotels
    Thank Subeth70
    Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 3 days ago

    Thank you for your feedback in regards to your recent stay at the Embassy Suites by Hilton Memphis. We are happy to hear that our staff made such difference in making your stay great with us. I will make sure to share your comments with...More

    Reviewed 2 weeks ago

    We were here as part of a large group for a wedding and almost everyone in the group had a problem with their rooms being too hot. I myself had to sleep on the sofa in the living area because the bedroom was too hot....More

    Thank thynous
    Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 2 weeks ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with how hot our suites. During winter months the outside temperature gets too cold for A/C...More

    Reviewed 3 weeks ago

    Ants, smell and terrible beds. Food was substandard. Right on verge of sickening. When you pay this much for a room you expect at least a clean and comfortable one. We don't care for fancy rooms but we do expect clean and comfortable. What a...More

    Review collected in partnership with Embassy Suites Hotels
    Thank sandrawV7078XU
    Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 2 weeks ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience....More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 173 - USD 278 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 220
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Priceline, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton Memphis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Embassy Suites Memphis Hotel Memphis ,
    • Memphis Embassy Suites
    Add Photo Photos
    Traveller (126)
    Room & Suite (35)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (97)
    Bathroom (10)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Steph L
    25 June 2017|
    AnswerShow all 3 answers
    Response from Jeff G | Reviewed this property |
    Yes, elevator is glass. When I was staying there, only one of the two elevators worked. Other was broken down, so there usually was a wait.
    1
    Vote
    Steph L
    25 June 2017|
    AnswerShow all 9 answers
    Response from Jim D | Reviewed this property |
    Hotel in very safe area with Graceland about 30 minutes away
    1
    Vote
    Eliza J
    13 March 2017|
    AnswerShow all 2 answers
    Response from Mark D | Reviewed this property |
    I agree. Talk to management.
    0
    Votes
    Room Tips
    "Don't stay near the breakfast buffet section on the first floor."
    Read review
    "539 - don't get this room."
    Read review
    "Away from the breakfast area. Very loud in the morning."
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    "High floor at opposite end of breakfast Buffett."
    Read review
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