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Four Points by Sheraton Memphis East

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Traveller (56)
Room & Suite (31)
Storyboard
Overview
  • Excellent28%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible4%
Travellers talk about
“parking lot”(26 reviews)
“nice gym”(3 reviews)
“free internet”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Memphis East
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
There are newer reviews for Four Points by Sheraton Memphis East
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All reviewsparking lotnice gymfree internetmemphis eastcomfortable stayfront desk clerkgood nights sleepbreakfast buffet isenjoyed my staythe hotel is cleanking bedhotel staffbeale streetlobbypoplartargetfi
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11 - 15 of 272 reviews
Reviewed 9 November 2017 via mobile

Great customer service and great attitude. Sharod was more than helpful and well informed. He's the guy to see for all problems. The room are clean and was ready when I got there. The Hotel is in a great part of town, close to many...More

Thank Melvin H
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 10 November 2017

Melvin, Thank you so much for your kind words and awesome review! We LOVE Sharod, and we're so glad he went above and beyond to make your stay special. We're happy to see you found the hotel in a convenient location, and we can't wait...More

Reviewed 18 September 2017 via mobile

I found this place online and I'm so glad I did. Very very nice hotel for the price. It's a more modern contemporary hotel. Rooms are very clean. Hotel is very new looking. We had stayed at the Memphis Sheraton the night before and paid...More

Thank graziella76
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 19 September 2017

Wow! Thanks so much for your feedback. We appreciate your kind words and your excellent review. Please let us know if you ever visit Memphis again! We would love for you to come back to our hotel. Thanks again! Robin Jordan Director of Sales

Reviewed 14 September 2017 via mobile

The front desk clerk was extremely friendly and helpful. The room was clean and the beds very comfortable. Pool was small but that didn't affect us. It's in an OK location. About 20 minutes to Beale Street.More

Thank Smdm330
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 20 September 2017

Dear Smdm330, We thank you SO much for taking the time out of your day to leave some kind words about us as well as an awesome rating! We love making our guests feel comfortable and well rested. Our team is one of our best...More

Reviewed 6 September 2017

I have been staying at Sheraton properties for years, and this was the worst stay I have had by far. 1) I made a reservation for shuttle from airport as their website suggests, I called 10 minutes before scheduled time to let them know we...More

Thank _cre8notes
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 6 September 2017

Valued Guest, Firstly, thank you so much for taking time to let us know of your experiences during your stay at our hotel. I sincerely apologize for the confusion with our shuttle service. I can assure you that is not the norm, but we will...More

Reviewed 24 August 2017 via mobile

My husband and I recently stayed here for our 2017 Regional Convention of Jehovah's Witnesses and we loved the hotel. It's a bit old but very clean and the staff was so kind. Sharod and the other hotel employees deserve a raise! They treated us...More

1  Thank Cara R
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 24 August 2017

Cara, Yay! We are so happy to see you loved your stay with us! We love Sharod, too! He always goes above and beyond the call of duty to make our guest's stay enjoyable, stress-free, and fun. Our entire team is so wonderful, and I'll...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Outdoor pool
Details
Price range
USD 117 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
USD 117 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (56)
Room & Suite (31)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
CaptPeanut
20 July 2017|
Answer
Response from Vic B | Reviewed this property |
Yes they have a coin operated guest laundry.
1
Vote
CaptPeanut
18 February 2017|
AnswerShow all 2 answers
Response from SrgnFsh | Reviewed this property |
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
1
Vote
LoriK555428
26 July 2015|
AnswerShow all 4 answers
Response from Cortney O | Property representative |
Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
1
Vote
Room Tips
"My room was very quiet but not a good view. Excellent a/c system!"
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"The fridge was louder than the a/c!"
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"Avoid rooms near the elevator and ice machine to reduce noise"
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"Suggest you stay elsewhere"
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