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    Four Points by Sheraton Memphis East

    5877 Poplar Ave, Memphis, TN 38119
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    USD 119*
    USD 119*
    USD 119*
    Traveller (52)
    Room & Suite (22)
    Dining (1)
    Marriott Memphis East
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    Overview

    • Excellent26%
    • Very good38%
    • Average22%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “river oaks” (4 reviews)
    “nice gym” (3 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Memphis East
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Marriott Memphis East
    166 reviews
    #37 of 136 hotels in Memphis
     
    Homewood Suites by Hilton Memphis-Poplar
    644 reviews
    #16 of 136 hotels in Memphis
     
    Hampton Inn Memphis-Poplar
    663 reviews
    #18 of 136 hotels in Memphis
     
    Courtyard Memphis East/Park Avenue
    168 reviews
    #49 of 136 hotels in Memphis
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (252)
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    11 - 15 of 252 reviews

    Reviewed 9 October 2016 via mobile

    Nice and quick check in process. Upon entering our room a small lizard creature was killed by my boyfriend in the bathroom. The carpet throughout the hotel is stained and old, especially in the hallways. There was only minor staining in our actual hotel room....More

    Thank veneciah2015
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis East

    Thanks so much for your review and you will be happy to know we are renovating our property at the beginning of the year. I am sorry the carpet was stained and I totally agree it is something that we dislike as well. Hopefully you...More

    Reviewed 9 October 2016

    The Sheraton Four Points is a better choice than the nearby hotels from competing chains. There is an excellent restaurant across the courtyard a few steps away. The hotel is small enough to give a good feel and the staff is super-friendly. The room was...More

    Thank SrgnFsh
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis East

    Thanks so much for such a positive review. We appreciate it so very much. I hope when you return to Memphis again you will give us another go. Thanks again for the review and we appreciate your business. Sincerely, Robin Jordan Director of Sales

    Reviewed 8 October 2016

    While working out in the gym, there was a gentleman that continued to slam the weights on the machines. I kindly asked him to stop slamming them. He just looked at me and gave me a dirty look. He continued to slam them but louder....More

    Thank sdkfour
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis East

    Thanks so much for your review and I believe my GM contacted you. We hope you will visit us again in Memphis and we appreciate your business. Sincerely, Robin Jordan Director of Sales

    Reviewed 3 October 2016 via mobile

    Friendly helpful staff at check in. Room was clean and comfortable and perfect for a quick stop along our trip. Staff recommended Beale street for a fun night out and it didn't disappoint. Great music and atmosphereMore

    Thank live2travel42
    Response from Robin J, Director of Sales at Four Points by Sheraton Memphis East

    Wow! Thank you for such a wonderful response to our hotel. We are so glad you enjoyed your stay here and we truly hope you will come again. Thanks so much for your positive review and hopefully we will see you soon. Sincerely, Robin Jordan...More

    Reviewed 23 September 2016

    The hotel was very clean and the customer service was pleasing. There was nothing that stood out as extraordinary but the staff did make you feel at home. We stayed four days and 3 nights and each morning or evening as we departed or returned...More

    Thank Andrea H
    Marriott Memphis East
    166 reviews
    #37 of 136 hotels in Memphis
     
    Homewood Suites by Hilton Memphis-Poplar
    644 reviews
    #16 of 136 hotels in Memphis
     
    Hampton Inn Memphis-Poplar
    663 reviews
    #18 of 136 hotels in Memphis
     
    Courtyard Memphis East/Park Avenue
    168 reviews
    #49 of 136 hotels in Memphis
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 116 - USD 188 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (52)
    Room & Suite (22)
    Dining (1)
    Hotel & Grounds (26)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Germantown Performing Arts Center
    23 reviews
    5.66 km away
    Tennessee Shakespeare Company
    5 reviews
    5.28 km away
    Shelby Farms Park
    344 reviews
    5.05 km away
    Memphis Botanic Garden
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    4.84 km away
    Questions & AnswersAsk a question
    CaptPeanut
    I booked a five-night stay for early March 2017, as I'm traveling to the Memphis area for business. I usually stay at the Courtyard Park Avenue, so this is the first time I've booked at this particular hotel. To be honest, the negative reviews are making me question my decision to book this hotel, and I'm nervous it's going to be a terrible stay. Should I change my reservation to the Courtyard? Or is the Four Points Sheraton worth a try? Also - are the renovations complete? What's the breakfast situation like? Is it in the lobby, and is it complimentary? I'm a Marriott Rewards Gold member and a SPG Gold Member. Thanks!
    18 February 2017|
    Answer Show all 2 answers
    Response from SrgnFsh | Reviewed this property |
    Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
    1
    Vote
    LoriK555428
    I am trying to understand the location of this hotel. Is it correct that we would need a taxi to get to Beale St and to restaurants daily?
    26 July 2015|
    Answer Show all 4 answers
    Response from Cortney O | Property representative |
    Hi LoriK, We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
    0
    Votes
    Room Tips
    "Starbucks is around the corner, plus a really neat pastry shop next door."
    Read review
    "Quite and has an Awesome Gym!!!!!"
    Read review
    "The 5th floor (top) was quiet. The first floors had the pool, gym, business center, and breakfast for..."
    Read review
    "Stayed on the 5th floor facing Poplar, which is a very busy street, but noise was not a factor."
    Read review