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Staybridge Suites Memphis - Poplar Ave East

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#2 of 136 Hotels in Memphis
Certificate of Excellence
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Staybridge Suites Memphis - Poplar Ave East
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751 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Memphis - Poplar Ave East
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Showing 742: English reviews
Dana Point, California
Reviewed 2 January 2016

Quiet, roomy suites, helpful and friendly staff, and nice hot breakfast. Cant ask for much more. Stayed for one night and flew out in the morning. Free shuttle service to airport. Shuttle drivers very helpful and friendly.

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Helpful?
Thank marty f
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear marty f - I like to see that you enjoyed our hotel so much during your quick stay. I wish you were able to have stayed longer. Hopefully, you will if you ever make it back this way. Our quiet and roomy suites will be here when you get back. It is also great to know our staff impressed...

Chicago, Illinois
Reviewed 30 December 2015

The Fox News screen at reception is not very welcoming (unless you're someone who's into that). But this was otherwise a very nice place to stay for all the many other reasons mentioned in other reviews.

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Helpful?
Thank DrPapa
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear DrPapa - I am glad to see that you enjoyed your stay. I do apologize for the choice of tv channel in the lobby. While news is supposed to be one of the few channels shown, I must agree it might be the best to portray. I will definitely take this up with our team. Other than Fox News,...

Albany, New York
Reviewed 29 December 2015

This was my second stay at this property in the last few months. The first stay was perfect, the second was near perfect. Breakfast was lacking a little bit this time, but the hotel and the staff was A1.

Review collected in partnership with this hotel
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Helpful?
Thank Haki M
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Haki M - It good to see that you came back to stay with us. I am happy to see that you had a perfect first stay and near perfect second stay. I do apologize for the breakfast to be a little lacking the second time. I will most definitely speak to our F&B regarding this comment. I am...

Nashville, Tennessee
Reviewed 27 December 2015

Very minimal parking. One of the exterior doors near the back of the parking area didn't work. The room smelled of mildew. Most features were antiquated. There was mold on the iron. It has free dinner and breakfast, but it tasted awful.

Review collected in partnership with this hotel
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Helpful?
Thank joe_bonham
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear joe_bonham - I am terribly sorry to see that you were disappointed with your stay. We strive so that every guests walk away satisfied and happy with their stay. We obviously missed our mark with you. I will speak with my team regarding your issues mentioned. These are not typical remarks from our guests. We will be sure to...

Springville, Tennessee
Reviewed 22 December 2015

We had such a wonderful stay at this hotel. Staff was friendly and helpful. The suite was clean, modern, roomy and had everything we needed. The breakfast was excellent and so much more than what most hotels offer. The happy hour with heavy snacks in the afternoon was great and relaxing. Would recommend this hotel to anyone.

Review collected in partnership with this hotel
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Helpful?
Thank Sibbiewill
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear Sibbiewill - I am so glad to see you love our hotel. It always great to see that our guests have such wonderful stays. It looks as if you got to enjoy just about everything from our amazing team down to the complimentary breakfast and Social. We do appreciate any and all recommendations. We also hope that you will...

Cincinnati, Ohio
Reviewed 21 December 2015 via mobile

My family stopped here for one night. The rooms were large and easily accommodated our family of 6. The best thing about this hotel is the service. Everyone who worked there was so nice and hospitable. We would stay here again if ever passing through Memphis.

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Thank CincyMom33
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear CincyMom33 - I am glad to see that our rooms easily accommodated you and your family. Our suites are large enough for a family of six and much larger for those traveling with less :). It is always great to see that our guests see our service is arguably the best thing about us. I cannot disagree. We do...

Tulsa, Oklahoma
Reviewed 9 December 2015

My family stays in this hotel every year the week of Thanksgiving as we meet together with other family members who also stay here. This hotel consistently provides the best stay out of all the hotels I've ever stayed at. They offer a delicious hot breakfast, spacious rooms, comfortable beds, and even offer socials replete with snacks and drinks on...

Review collected in partnership with this hotel
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Helpful?
Thank clarkb114
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear clarkb114 - It is great to see that you enjoyed your stay as well as our team. I hope your Thanksgiving holidays went well. It is such a compliment to say that we consistently provides the best stays of all the hotels you stay at. I will be sure to pass along your kind words to our team. We...

Vero Beach, Florida
Reviewed 4 December 2015

We recently stayed at this hotel after cancelling a reservation at a downtown big brand closer to our destination.because of bad reviews though further away from St. Judges hospital, it was an easy drive and offered us the quiet we were craving.we are two parents and an adult child, our daughter used a pull out sofa separate from the bedroom...

Review collected in partnership with this hotel
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Thank 2fromFla
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear 2fromFla - It is great to see that you decided to give us a shot and were not disappointed. I do remember speaking to you about the fire. It is that time of year where we get to enjoy the fires. I do not expect you see too many down in Florida. Trust me, some of us will be...

Chicago, Illinois
Reviewed 2 December 2015

Stayed here last month for work. The rooms are great, front desk staff very polite, etc. But the real draw is Debra, the very nice woman in charge of catering. She’s quite a cook and very friendly. We (coworkers and myself) almost went out for dinner to celebrate a birthday, but decided based on having dinner the previous night to...

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Helpful?
Thank matt m
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear matt m - Well, Debra is definitely one of the best. She does go out of her way to ensure our guests are treated well even making some of her dishes from scratch and from home. I am glad to see that she made your stay but you also enjoyed the rooms and the front desk. It is always...

Germany
Reviewed 1 December 2015 via mobile

After our third day with long hours on the road, we were worried about finding a nice hotel in Memphis that would allow dogs. We found this hotel & are super impressed. Wish we could stay longer haha. The pet fee was $25 for two big dogs for the night & very accommodating. They must have a terrific housekeeping team...

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Helpful?
Thank courtkues
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear courtkues - Well we wish you could have stayed longer as well :). I am glad to see you found our hotel and were impressed. It is nice to know we were able to provide with our clean rooms for your overnight stay. We ensure that our rooms are treated appropriately before and after any guests especially with those...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Region: United States > Tennessee > Memphis
Price Range: $155 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Business Hotel in Memphis
#1 Family Hotel in Memphis
#6 Romantic Hotel in Memphis
#8 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Memphis - Poplar Ave East staff and other travellers.
15 questions
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North Kansas City, Missouri
4 months ago
Johnson City, Tennessee
5 months ago
Thurso, United Kingdom

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Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent room. Was more than we excepted”
 of 5 bubbles dixier834, 3 Mar 2017 | Read review
“Interior room overlooking the pool. Nice to see how busy the pool is if you want to take a swim.”
 of 5 bubbles pate21, 2 Oct 2016 | Read review
“Close to University of Memphis”
 of 5 bubbles BamaBert, 19 Sep 2016 | Read review
“Our room was perfect... view of the pool and back parking lot. Room 402”
 of 5 bubbles MexMariMag, 6 Sep 2016 | Read review
“Do not get room with two beds, you will lose the closet space. Bed buts right up to closet.”
 of 5 bubbles 911millief, 7 Aug 2016 | Read review
5 of 5