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Staybridge Suites Memphis - Poplar Ave East

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#3 of 137 Hotels in Memphis
Certificate of Excellence
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Staybridge Suites Memphis - Poplar Ave East
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724 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Memphis - Poplar Ave East
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Showing 715: English reviews
Vero Beach, Florida
Reviewed 4 December 2015

We recently stayed at this hotel after cancelling a reservation at a downtown big brand closer to our destination.because of bad reviews though further away from St. Judges hospital, it was an easy drive and offered us the quiet we were craving.we are two parents and an adult child, our daughter used a pull out sofa separate from the bedroom...

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Helpful?
Thank 2fromFla
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear 2fromFla - It is great to see that you decided to give us a shot and were not disappointed. I do remember speaking to you about the fire. It is that time of year where we get to enjoy the fires. I do not expect you see too many down in Florida. Trust me, some of us will be...

Chicago, Illinois
Reviewed 2 December 2015

Stayed here last month for work. The rooms are great, front desk staff very polite, etc. But the real draw is Debra, the very nice woman in charge of catering. She’s quite a cook and very friendly. We (coworkers and myself) almost went out for dinner to celebrate a birthday, but decided based on having dinner the previous night to...

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Helpful?
Thank matt m
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear matt m - Well, Debra is definitely one of the best. She does go out of her way to ensure our guests are treated well even making some of her dishes from scratch and from home. I am glad to see that she made your stay but you also enjoyed the rooms and the front desk. It is always...

Germany
Reviewed 1 December 2015 via mobile

After our third day with long hours on the road, we were worried about finding a nice hotel in Memphis that would allow dogs. We found this hotel & are super impressed. Wish we could stay longer haha. The pet fee was $25 for two big dogs for the night & very accommodating. They must have a terrific housekeeping team...

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Helpful?
Thank courtkues
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear courtkues - Well we wish you could have stayed longer as well :). I am glad to see you found our hotel and were impressed. It is nice to know we were able to provide with our clean rooms for your overnight stay. We ensure that our rooms are treated appropriately before and after any guests especially with those...

Noblesville, Indiana
Reviewed 24 November 2015

Excellent hotel! Older hotel, but for the most part it has been remodeled an updated! Very comfortable and quiet. Excellent location with lots of restaurants and shops nearby. The staff was top notch and extremely welcoming and friendly. Highly recommend!!!

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Thank bmiller11
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear bmiller11 - I am glad to see that you think of as excellent. Yes, we may be an older hotel but make up for it with our welcoming and friendly service. There have recently been renovations with more to come. We are also conveniently located in East Memphis just off the interstate and surrounded by many restaurant and shopping...

Altus, Oklahoma
Reviewed 24 November 2015

We prefer Staybridge suites for our on the road, traveling needs. I love the suites and all the little extras provided like popcorn! There extra space over a traditional hotel room is great; especially after a long day of driving. I also appreciate their Pet Friendliness. It's not always easy traveling with a 60# Lab, but sometimes it's unavoidable. Thank...

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Thank 102jo2015
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear 102jo2015 - I have to agree when I say I love Staybridge, too! It is definitely the one go to place I look for when I travel and it is not just because I work with Staybridge Suites. Our brand has much to offer to any type of guests from the pet friendliness down to the complimentary breakfast and...

Detroit
Reviewed 23 November 2015

The person at the front desk offered excellent customer service! The room was a little outdated with the decorum, but I was only there to sleep one night, so it wasn't that big of a deal. Bed wasn't extra comfy, but it wasn't terrible either. Location was great... near a lot of shopping and good restaurants, fast food and dine...

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Helpful?
Thank nikkid451
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear nikkid451 - I am glad you found the person at the front desk offering excellentcustomer service. We strive to ensure that all guests receive that customer service. I am sorry you found the bed a little to your disliking. I know it can be tough when not sleeping in your own bed. And yes we are conveniently located just...

Mississippi
Reviewed 17 November 2015

My Friends & I stayed at this hotel an the customers service was great..... But at check in we paid cash the front desk clerk stated that he needed a credit card with at least $40 for authorization until I check out. I handed him my bank card it's been at least 2 weeks since I've checked out an my...

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Thank jazzy758
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear jazzy758 - I am glad to see that you enjoyed your stay with us. However, I do apologize for the issue regarding the card. Using debit cards can be an issue for guests. Our policy is to have at least a valid credit card upon check-in even if paying with cash. Unfortunately, banks tend to hold funds much longer...

Florida
Reviewed 12 November 2015

I no longer stay anywhere else when traveling to Memphis. This hotel is the best. I travel to the city on business, and often stay over on weekends, visiting family and friends. The weekend staff is sometimes different, but just as attentive as the business week staff. Breakfast is always good - my suite is clean - and the location...

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Helpful?
Thank MARSFlorida
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear MARSFlorida - Once again we must meet your expectations each time. We are extremely grateful that you choose us time and time again. I love to encounter hearing our guests come back frequently. It goes to show that our team is doing what they should be. And it is great to see that you get to stay over at...

Reviewed 9 November 2015

Over the last few months, this hotel has become my go-to for any work trips to the Memphis area. The staff is extremely professional and very friendly. The rooms are clean, comfortable, and well-maintained.

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Helpful?
Thank 805kirad
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear 805kirad - I am glad you have come to like us so much that we are you 'go-to' hotel. Our team has obviously won you over with their professionalism along with our clean and comfortable rooms. We are extremely grateful to have you as our guest and look forward to seeing you again in the near future. Best regards,...

Little Rock, Arkansas
Reviewed 7 November 2015

I love staying here just need them to learn to clean. They bathroom are barely cleaned everyday. I stay a week at a time for business. But the guest care people are great and the food is very good. Love the social hours.

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Helpful?
Thank jennie_carruth
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review

Dear jennie_carruth - I am glad to see that you love staying here. However, I am sorry if you are experiencing cleanliness issues. Housekeeping conducts what is called a 'light touch' daily which includes replacing of dirty towels, removal of trash, and making the bed. We do our full services on the seventh day of your stay unless you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club. ... more   less 

Additional Information about Staybridge Suites Memphis - Poplar Ave East

Address: 1070 Ridge Lake Blvd, Memphis, TN 38120-9428 (Formerly Hawthorn Suites)
Region: United States > Tennessee > Memphis
Price Range: $164 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Memphis - Poplar Ave East 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Staybridge Suites Memphis - Poplar Ave East Hotel Memphis
Memphis Staybridge Suites
Hotel Style:
#1 Business Hotel in Memphis
#1 Family Hotel in Memphis
#6 Best Value Hotel in Memphis
#6 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Memphis - Poplar Ave East staff and other travellers.
13 questions
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Thurso, United Kingdom
North Kansas City, Missouri
1 month ago
Johnson City, Tennessee
1 month ago

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Questions? Get answers from Staybridge Suites Memphis - Poplar Ave East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior room overlooking the pool. Nice to see how busy the pool is if you want to take a swim.”
 of 5 bubbles pate21, 2 Oct 2016 | Read review
“Close to University of Memphis”
 of 5 bubbles BamaBert, 19 Sep 2016 | Read review
“Our room was perfect... view of the pool and back parking lot. Room 402”
 of 5 bubbles MexMariMag, 6 Sep 2016 | Read review
“Do not get room with two beds, you will lose the closet space. Bed buts right up to closet.”
 of 5 bubbles 911millief, 7 Aug 2016 | Read review
“Definitely if you want space choose the rooms with two beds and the sofa sleeper.”
 of 5 bubbles geniet1, 4 Aug 2016 | Read review
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