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Best Western Plus Galleria Inn & Suites

539 reviews
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Traveller (44)
Room & Suite (43)
Dining (12)
Overview
  • Excellent44%
  • Very good28%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“waffles”(29 reviews)
“room was clean”(30 reviews)
“memphis area”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Galleria Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from USD 111.
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Reviews (539)Write a Review
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All reviewswafflesroom was cleanmemphis areasafe areawould stay againfront desk staffhot breakfastan older hotelgreat stayroad triphotel roomking bedthe breakfast areavery nice hotelfree breakfastinterstatemamie
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1 - 5 of 532 reviews
Reviewed 1 week ago

I stay at this hotel at least 100 plus times a year as I travel a lot for my job.It is very clean and the owner is a very nice guy. HE Continually updates the rooms and exterior of the hotel to keep it up...More

Review collected in partnership with Best Western
Thank coxj2018
Response from BWGalleria, General Manager at Best Western Plus Galleria Inn & SuitesResponded 1 week ago

Dear coxj2018, Thank you so very much wonderful review and 5 out of 5 star rating!. We are glad you enjoy your stays with us, and we not only value your business, but truly look forward to seeing you. Sincerely, Tina Powell BW PLUS Galleria...More

Hotel's Favourite
Reviewed 2 January 2018 via mobile

My son and I stayed here 3 nights to enjoy New Years in Memphis. The Best Western Plus was not only a great price but we had a wonderful experience! The staff was super nice...from the ladies that checked us in to housekeeping! The rooms...More

Thank Mickey T
Response from BWGalleria, Manager at Best Western Plus Galleria Inn & SuitesResponded 3 January 2018

Dear Mickey T, Thank you for reviewing your recent stay and providing the kind words and 5 star rating!!! We are glad you enjoyed your stay and were able to take advantage of the many surrounding restaurants and shopping outlets near by. We thank you...More

Reviewed 3 weeks ago

I've never experienced a bad stay here, it's always been a pleasure to come to this hotel. The front desk staff are always friendly and helpful. The breakfast is always set up very nicely, neat, and clean.More

Review collected in partnership with Best Western
Thank 469tonyac
Response from BWGalleria, Manager at Best Western Plus Galleria Inn & SuitesResponded 3 weeks ago

Dear 469tonyac, Thank you for reviewing your recent stay and especially for the kind words and 5 star rating!!! We are glad you enjoyed your stay and that our staff was able to take good care of you. We thank you for your business and...More

Reviewed 3 weeks ago

Spacious room, very clean, well furnished, very complete breakfast, attentive staff. Far better than most of our hotel experiences. What could be improved - the rooms are subject to interstate noise that requires the HVAC to be run to block it, a slightly thicker or...More

Thank Frank B
Response from BWGalleria, General Manager at Best Western Plus Galleria Inn & SuitesResponded 3 weeks ago

Dear Frank B, Thank you for reviewing your recent stay with us. Please note that we take each and every guest review/comment seriously and use for our in-house training purposes. We thank you for your business and 4 star rating!! We look forward to seeing...More

Reviewed 18 January 2018 via mobile

The wife and I made our reservations 2 days in advance of our January 15, 2018 stay. Checking in was quick and efficient but upon arrival to our room we noted that the room was for handicapped patrons which is not our situation. The hotel...More

Thank Ed K
Response from BWGalleria, Manager at Best Western Plus Galleria Inn & SuitesResponded 19 January 2018

Dear Ed K, Thank you for reviewing your recent stay with us. Please note that we take each and every guest review/comment seriously and use for our in-house training purposes. I understand that you were reserved in a handicapped room for some reason and do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 89 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 89 - USD 137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (43)
Dining (12)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Scott M
14 February 2018|
Answer
Response from BWGalleria | Property representative |
Dear Scott M, sorry but we no longer have jacuzzi suites. They were all removed as part of our recent hotel renovations and converted into Family Rooms. Should there be any other questions and/or if there is anything else... More
0
Votes
Work2Hard2WasteMoney
19 August 2017|
AnswerShow all 10 answers
Response from BWGalleria | Property representative |
Dear work2hard--Thank you for your question and interest in our property for your upcoming visit to our magical city. The good news is our lobby, guest rooms, meeting room, fitness room, and breakfast area renovations have... More
0
Votes
mmb3413
11 June 2017|
AnswerShow all 4 answers
Response from BWGalleria | Property representative |
Dear mmb3413--Thank you for question and interest in our newly renovated property for your upcoming stay. Aside from service animals which are more than welcome, we are not a pet friendly hotel. However, there are options... More
0
Votes
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Room Tips
"Do NOT stay on the side of the building next to the interstate!"
Read review
"Could not offer a room with two queen beds, so offered a family suite for the same price."
Read review
"Book in advance and I try to call ahead as I like to stay at this facility."
Read review
"Ask for a quiet room (in case the place is still being renovated)."
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