We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Galleria Inn & Suites

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Galleria Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

402 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 397: English reviews
Start your review of BEST WESTERN Galleria Inn & Suites
 Click to rate
Murfreesboro, Tennessee
Reviewed yesterday NEW

Convenient to the interstate and restaurants. Great staff and really clean- everywhere. Breakfast was OK but nothing to write home about. There were apples available 24 hours a day and that was really a nice touch

Review collected in partnership with Best Western
 Report
Helpful?
Thank toddal2017
Little Rock, United States
Reviewed 2 days ago NEWvia mobile

My husband and I spent a belated Valentine's celebration at this hotel. Upon arrival at around 2:45 pm, no one was at the front desk. I waited a few minutes and then noticed a bell. I tapped the bell and someone in the back replied, "OK". A couple of minutes later, "Tina" appeared. She did not greet me or ask...

 Report
Helpful?
Thank Anthony K
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Anthony K--Thank you for taking the time out to review your recent stay with us. I am sorry my staff was less than satisfactory and I can personally assure you that your review, as are all guest reviews/comments, will be shared with our entire Team and used for training purposes. Even though we operate an award winning property and...

Reviewed 1 week ago

The hotel and grounds were very nice and clean, staff very friendly. The only thing was that my room overlooked a major street and heard all sorts of sirens all night long. This building is near the interstate so there is a chance your room could be a little noisy from the traffic on the interstate near by. But other...

 Report
Helpful?
Thank Trish F
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear TrishF--Thank you for your review and please note that we do use all guest feedback for training purposes. I am glad our staff was able to accommodate you well and hopefully, by time of your return visit we should be finished with our remaining renovations. Sincerely, Leslie Rockholt General Manager

Memphis, Tennessee
Reviewed 1 week ago

Courteous and friendly staff The owner is constantly making improvements to the hotel and amenities. He is usually around and unlike other owners he welcomes comments. Good hotel and staff. Would recommend if wanting to stay in Memphis area

Review collected in partnership with Best Western
 Report
Helpful?
Thank 259tc2017
BWGalleria, General Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear 259tc2017--Thank you so kindly for your wonderful comments; it really put a smile on the owner's face when he read your comments. Yes, as you are witnessing, we are under our public area renovations and hopefully will have all of this completed by your next visit! Look forward to newly designed and much more seating space, upgraded breakfast area,...

Cordova, United States
Reviewed 4 weeks ago

Only stayed because of hot tub in room A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a fridge and other kitchen facilities, upholstered chairs, a flatscreen television and en-suite bathrooms. Small, lower-priced hotels may...

Review collected in partnership with Best Western
 Report
Helpful?
1Thank R7348LKjamesb
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear R7348LKjamesb--Thank you for your recent stay's review of our establishment. I hope you found the Whirlpool Tub Room to your liking. Your review did not mention anything about our newly renovated rooms nor our upgraded Breakfast Bar. Anyways, we truly hope to see you again real soon! Sincerely, Leslie Rockholt General Manager

Memphis, Tennessee
Reviewed 14 January 2017

Another great stay I say. I was treated with the up most respect. The staff has once again done a wonderful job. The staff keeps the place so clean and neat. It is almost like staying at home, that is how comfortable it is

Review collected in partnership with Best Western
 Report
Helpful?
Thank mickoryl
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear mickoryl--Thank you so much for your kind words. Please note that we will be using your review as are all guest reviews for training purposes at our next Team Meeting. I am really glad you enjoyed your stay. We truly hope to see you soon so you can also see our new public area renovations once completed!!! Sincerely, Leslie...

Montevideo, Minnesota
Reviewed 6 January 2017

Older hotel, but they have updated so there are adequate plug ins for your electronics. Nice TV. The room was relatively quiet. A/C could have been quieter. Good breakfast in the morning. Only complaint was the mold in the bathroom.

 Report
Helpful?
Thank CarolS1641
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear CarolS1641--Thank you for your comments and do note that we will be sharing these as are all guest comments at our next Team Meeting! I am glad you liked our newly remodeled rooms including the new 50" TV's and upgraded Breakfast Bar. We look forward to seeing you again real soon once all of our remaining public areas have...

Montevideo, Minnesota
Reviewed 5 January 2017

The only negative thing about the stay here, is there was mold in the bathroom. The staff was helpful and kind. The breakfast was very good. Adequate plug ins for the electronics. The A/C was a bit loud, but it worked.

Review collected in partnership with Best Western
 Report
Helpful?
Thank CarolS1641
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear CarolS1641--Thank you for your comments and do note that we will be sharing these as are all guest comments at our next Team Meeting! I am glad you liked our newly remodeled rooms including the new 50" TV's and upgraded Breakfast Bar. We look forward to seeing you again real soon once all of our remaining public areas have...

Justin, Texas
Reviewed 2 January 2017 via mobile

Nothing fancy here - Hallways and doors to room are outdated and need some attention. Rooms are nice - and updated. Staff is very nice and accommodating. Breakfast is not the usual - only waffles and a variety of topping choices along with juice and coffee. It was good for a stop on the way home.

 Report
Helpful?
Thank cantrk58
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear cantrk58--Thank you for reviewing your recent stay with us. Please note that your review, as are all guest comments, will be shared and used for training purposes at our next Team Meeting. I am glad you enjoyed your room which have been renovated, and you are right about our hallways as despite the new carpet and wall sconces, our...

Baltimore, Maryland
Reviewed 1 January 2017

The front desk staff was wonderful, Kay gave us a great tip for dinner. She was so personable and seemed to really like being able to help us. If all customer service was that nice things would be great. The bed was super comfortable. The only thing I did not like was the water pressure. There was no water pressure....

Review collected in partnership with Best Western
 Report
Helpful?
Thank Nicole W
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Nicole W--Thank you for your kind words, and please note that we will be sharing your review as all reviews at our next Team Meeting. I am glad our team was able to reccomend a nice place to eat for you and you enjoyed our new bedding and upgraded Breakfast Bar. I have already shown your review to our...

76 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Room/Suite (16)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (16)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (1)
Viewed
Dining (5)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Memphis hotels
0.4 km away
Fairfield Inn & Suites Memphis East/Galleria
2.2 km away
Hyatt Place Memphis/Wolfchase Galleria
0.3 km away
La Quinta Inn & Suites Memphis Wolfchase
Show Prices
Show Prices
Show Prices
0.7 km away
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
2.3 km away
Extended Stay America - Memphis - Wolfchase Galleria
0.5 km away
SpringHill Suites Memphis East/Galleria
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133 (Formerly Holiday Inn)
Region: United States > Tennessee > Memphis
Price Range: $133 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Best Western and Priceline so you can book your BEST WESTERN Galleria Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#8 Best Value Hotel in Memphis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travellers.
7 questions
Ask a question
Opelika, Alabama
7 months ago

See all questions (7)

Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one away from the major street and interstate”
 of 5 bubbles 289trishf, 13 Feb 2017 | Read review
“rooms by pool would not be ideal if you want peace...people tend to talk when leaving area.”
 of 5 bubbles TammyD155, 13 Oct 2016 | Read review
“All rooms are good and freshly remodeled. Room on the uneven numbers are away from the freeway so they would be a little quitter.”
 of 5 bubbles jameswQ9835GA, 6 Oct 2016 | Read review
“They are doing re-modeling so request to be away from the remodel.”
 of 5 bubbles R7965ITamandam, 26 Jun 2016 | Read review
“There were rooms for our family of 6!”
 of 5 bubbles marywX4248GW, 11 Jun 2016 | Read review
5 of 5