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Crowne Plaza Memphis Downtown

Hotels.comUSD 152*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 180*
USD 152*
USD 180*
USD 152*
USD 180*
USD 152*
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Crowne Plaza Memphis Downtown
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1,188 Reviews from our TripAdvisor Community

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from shropshire
Reviewed 3 days ago NEW

This is a fairly standard Crowne Plaza with the amenities you would expect and there is an outdoor pool. Situated at the top end of North 2nd Street well away from Beale Street is it a straightforward walk to all the action but take care at night. Staff were always helpful and cheery. Our room faced the Interstate Highway and...

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Helpful?
Thank ElsieFromShropshire
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay and that you were impressed with the service provided by our staff. However, we are sorry your sleep was disturbed by the traffic sounds from the interstate. We do have rooms farther away from the highway that are a little quieter....

Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 13 April 2017

I stayed here last week and needed a suggestion for a restaurant with good food and great wine. Reginald recommended Flight. Because the weather was bad he offered to give me a ride. It was one of the best restaurants I have ever been to. When I was finished I called him and he picked me up within 5 minutes....

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Helpful?
Thank Rhonda568
About Hotel's Favourite Review
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

It was a pleasure having you as our guest at Crowne Plaza Memphis Downtown. We love knowing that the attentive service provided by Reginald and Jennifer went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and I look forward to sharing your comments. Thanks for allowing us to be of...

Reviewed 6 days ago NEWvia mobile

We stayed for 3 nights & thoroughly enjoyed our stay. Walking distance (not too close!) to Beale St. & had a fantastic courtesy shuttle if you didn't want to endure the heat. Sharon in the bar was fantastic & gave us some great local information. Rooms were comfortable. I would recommend.

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Helpful?
Thank Kristendeamer
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for taking the time to post such wonderful feedback about Crowne Plaza Memphis Downtown. It's great to know you liked our location which was perfect for your needs and the service provided by Sharon. I will share your compliments. Thanks for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Danny Hiatt General...

Reviewed 1 week ago via mobile

room was large and functional. In 20 minutes walking distance to Beale Street which was perfect for us. Good food at a reasonable price. Staff were very helpful and went the extra mile to post a charger on to me which I left in the room.

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Helpful?
Thank Tim M
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Tim, thank you for taking the time to post such wonderful feedback about Crowne Plaza Memphis Downtown. It's great to know you liked the excellent service provided by our staff and that our location was perfect for your needs. We hope to welcome you back very soon for another outstanding stay! Sincerely, Danny Hiatt General Manager

Leicestershire, UK
Reviewed 2 weeks ago

Stayed for 2 nights and were given a first floor (level 2) room facing the Interstate Highway. For some reason the double glazing was totally ineffective and the noise in the room was as if the windows were open. We had requested a quiet high floor room but maybe this message never got through. We returned to reception and asked...

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Helpful?
Thank Charnwood-traveller
00gc, Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Charnwood-traveller, Thank you for taking time out of your day to share your feedback on your recent stay. Our goal is to ensure comfortable accommodations and outstanding service, and we apologize your sleep was disturbed by the traffic sounds from the interstate. Although we do not have control over the traffic noise, we have rooms farther away from the...

Greenville, Mississippi
Reviewed 2 weeks ago

Once we arrived we found out we were the guess of the day and received a free room upgrade which happned to be a suite. It was beautiful and so was the view. The suite had bedroom, livingroom, kitchenette and dinning room. I loved this room and it was great graduation present from the hotel.

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Helpful?
Thank sdhardw
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying at Crowne Plaza Memphis Downtown and for posting your wonderful review. We are thrilled to know you enjoyed your well-appointed room and that you were satisfied with our top-notch service. It was a pleasure serving you, and we hope you will come and see us again soon. Sincerely, Danny Hiatt General Manager

Reviewed 2 weeks ago via mobile

Lost our reservation. Gave us the wrong room even though we were charged for the right one. Shuttle guy was really nice, but the number we were given for him didn't work to get back. Bathroom doorknob was broken, so I got locked in it until my friend let me out. Double charged us for parking which was $17 a...

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Helpful?
Thank Slodrifter
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Slodrifter, Thank you for being our guest and for your valuable feedback. Please accept our apologies for issues you had at our hotel. We strive to provide every guest with an exceptional stay, and we are sorry this was not the case for you. We hope you will stay with us another time so we can provide you with...

Chicago
Reviewed 2 weeks ago via mobile

20 of my friends, mostly in our 70s, were greeted and treated in 1st class fashion. In-hour restaurant, and top-of-the-line staff, from Bellhop to Front Desk staff to Housekeeping to Restaurant Servers to Restaurant Chef to SalesManager to Shuttle Driver to Finance Manager - REMARKABLE AND WELCOMING! THANKS to them all for a memorable weekend a

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Thank oranjesym
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for choosing Crowne Plaza Memphis Downtown and taking the time to share your wonderful review online. We can’t thank you enough for acknowledging the flawless service provided by our staff. I will be sure to share your compliments with them. We’re glad you all had a memorable visit and hope to serve you and your friends again soon!...

Round Lake Beach, Illinois
Reviewed 3 weeks ago

I stayed at the Crown Plaza downtown Memphis for a family gathering, The staff was wonderful. The rooms were clean, customer service was excellent. I want to highly thank Cleo the shuttle bus driver and Shawn P. the manager for sending me my business phone that I had left in my room. I would highly recommend to this hotel to...

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Helpful?
Thank wellsdaphne55
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for being our guest at Crowne Plaza Memphis Downtown and for taking the time to write about your positive experience with our staff. We take great pride in training our associates to handle your every need, and reading compliments like yours is the greatest reward we can receive. I will be sure to share your words with my...

Denver, Colorado
Reviewed 3 weeks ago via mobile

Somewhat dated Hotel which could stand a little upgrade to their decor and bedding. Some of the bathroom metal was rusty which had nothing to do with its function but looked bad for a Crowne Plaza. The free shuttle is really a plus as it will drop you off within the downtown area and pick you up. The drivers were...

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Helpful?
Thank bdrake136
00gc, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for sharing your experience about your stay at our hotel. We are pleased you liked the convenience of our shuttle service, but I am sorry our hotel did not meet all your expectations. We agree with you that some areas do need refreshing, and you would be happy to know we are in the process of updating in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 N 2nd St, Memphis, TN 38105-2614 (Formerly Wyndham Garden Hotel)
Region: United States > Tennessee > Memphis
Price Range: $178 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis Downtown staff and other travellers.
29 questions
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Questions? Get answers from Crowne Plaza Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room that does not face the Highway.”
ElsieFromShropshire, 22 May 2017 | Read review
“Never accept a room on the Interstate highway side unless you are completely untroubled by traffic noise.”
Charnwood-traveller, 11 May 2017 | Read review
“Rooms facing the Bass Pro Pyramid were noisy due to highway”
  • The Bass Pro Shop Pyramid and noisy highway
jhilton14, 2 May 2017 | Read review
“Ask for a quiet room.”
K2649PNwendyb, 27 Apr 2017 | Read review
“Ask for a renovated room. Although they might all be by now.”
dbaker831, 12 Apr 2017 | Read review
5 of 5
Hotels.com
USD 152* /night
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Booking.comUSD 152
Hotwire.comUSD 152
TripAdvisorUSD 152
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Prices are for 1 room, 2 adults
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