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Hampton Inn & Suites Memphis-Shady Grove Road

778 reviews
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Traveller (59)
Room & Suite (60)
Dining (13)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“great stay”(39 reviews)
“breakfast area”(16 reviews)
“king suite”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Memphis-Shady Grove Road
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (778)Write a Review
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All reviewsgreat staybreakfast areaking suitesoccer tournamentroom was cleancomplimentary breakfastsafe areaevery staff memberfull kitchenfamily reunionliving areathe hotel staffoatmealconvenient locationup to datebusiness tripwould definitely stay here again
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141 - 145 of 771 reviews
Reviewed 23 February 2017

Hotel is showing age and was uncomfortable. Bed sagged and AC never able to cool room. Old carpet still in closet, even though replaced main carpet with faux hardwood. Would not stay here again even though it was conveinent location.

Review collected in partnership with Hampton
1  Thank U1070AGmatthewa
Reviewed 23 February 2017

A really nice stop over for us. We travel to Kansas a couple of times a year to visit children and grandchildren and this is half way. We will definitely stay here again. In a very nice area with shopping and restaurants really nearby.

Review collected in partnership with Hampton
Thank Carolv824
Response from TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove RoadResponded 7 March 2017

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. We appreciate your loyalty to our hotel and we always welcome returning guests. We definitely look forward to having you stay with us in the future.

Reviewed 21 February 2017

They sold my room and the accommodations I received were not what I needed at all. Even though they comped my stay I was still unhappy ...i only stayed because i had several of my daughters friends standing in the lobby for an overnight stay...More

Review collected in partnership with Hampton
Thank janicen583
Reviewed 19 February 2017

Hotel looks like it's been remodeled, though a few years ago. Near perfect, but some of the bathroom fixtures were a little old and in need of replacement. Has capability for digital keys, which was handy. The breakfast was typical for the chain, nothing great,...More

Review collected in partnership with Hampton
Thank gelman
Response from TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove RoadResponded 7 March 2017

Thank you for completing a review for our hotel. I would like to apologize for the issues you experienced with your room. I will be making the Executive Housekeeper and Chief Engineer aware of your comments. Furthermore, I am glad you enjoyed your stay over...More

Reviewed 18 February 2017

I have never stayed at a hotel where people were more friendly and more accommodating than what I experienced staying with you. Everyone was so helpful and nice. I wish to thank everyone for going above and beyond! They gave 200%. We were there for...More

Review collected in partnership with Hampton
Thank cheryldT1634CW
Response from TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove RoadResponded 7 March 2017

Thank you so much for your positive feedback and compliments. I will definitely be sharing your comments with our staff. We love hearing great feedback about our service and guest experiences. We look forward to having you stay with us the next time you are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 114 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Memphis
#10 Family Hotel in Memphis
#11 Best Value Hotel in Memphis
#14 Romantic Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Memphis
#10 Family Hotel in Memphis
#11 Best Value Hotel in Memphis
#14 Romantic Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (60)
Dining (13)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Clementine7
6 August 2016|
AnswerShow all 4 answers
Response from James C | Reviewed this property |
Not sure about shuttle, we had our own car, but the motel has a lot of services. You would have to check at the desk when you check in.
1
Vote
267pauln
26 July 2016|
AnswerShow all 7 answers
Response from ARReb | Reviewed this property |
15 / 20 min depending on traffic. Graceland is in bad part of town now so wouldnt stay real close. Downtown may be a little closer
1
Vote
Tdreamer1837
3 September 2015|
AnswerShow all 13 answers
Response from TawandaKnight | Property representative |
We are located in a safe residential area.
0
Votes
Room Tips
"I had a pool view which was very nice."
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"the elevator is so quiet in operation that it's ok to have a room near the elevator."
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"Contemporary styled, clean and quite rooms, DELICIOUS coffee and EXCELLENT customer service!!"
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"If you are staying for several days and want the convenience of a kitchen, request one of those rooms."
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