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Hampton Inn & Suites Memphis-Shady Grove Road

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#7 of 136 Hotels in Memphis
Certificate of Excellence
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Hampton Inn & Suites Memphis-Shady Grove Road
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628 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Riverton, Illinois
Reviewed 26 June 2016

We spent 4 nights here for memphis vacation. EVERYTHING was top notch. The rooms, showers, towels, staff were outstanding. We love when the shower and the vanity are separate. Breakfasts had a wide range of things to choose from, with changes of the HOT items offered each day. There were cookies offered each day and even a selection of Pop...

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Helpful?
Thank James C
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much James for your positive review. I apologize for inconvenience of having to move you to another room. I am happy a manager stepped in and moved you to a different room. I am also glad that our hotel exceed your expectations. We hope to see you again in the near future.

Shreveport, Louisiana
Reviewed 26 June 2016

When ever I go "home" to Memphis this is the place to stay It is near family and friends You cannot beat the restraunts around nor the proximity to great shopping I had excellent stays since the day it opened

Review collected in partnership with Hampton
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Thank Larry E
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Larry thank you so much for your great review. We are very happy that we can be your home hotel whenever you visit Memphis. We appreciate your loyalty and as always look forward to your next visit.

Cincinnati, Ohio
Reviewed 25 June 2016

We loved the quite relaxed and extended hours breakfast. It was much nicer than many with a horde at 8:30 trying to get a bite before it ended. The corner room was nice as was the room layout. The ice maker was a nice touch. We will stay here again when we come to Memphis.

Review collected in partnership with Hampton
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Helpful?
Thank Dave-OH
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy we could exceed your expectations with our breakfast and sleeping rooms. We look forward to your need stay with us!

Overland Park, Kansas
Reviewed 23 June 2016

A coworker recommended this hotel to stay while in Memphis. Location is good, and there are several restaurants within walking distance of the hotel. I had a room on the 5th floor in the back, not much of a view but then I was not there during the day., It was very quiet, which is much appreciated especially when one...

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Helpful?
Thank Carol D
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our property. We have been having Popcorn Tuesday's for the past 3 weeks now and guests are loving it and we are happy to provide the afternoon snack.

Sherwood, United States
Reviewed 23 June 2016

The room was horrible. The pillow case had blood on it, not stained, but still fresh looking... as if the staff did not change the bedding from the last guest. The toilet was so small and short that it looked like it belonged at a preschool. After finally falling asleep in the most uncomfortable bed I have had the misfortune...

Review collected in partnership with Hampton
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1Thank Andrew L
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Mr. Andrew Latshaw, Thank you for completing a review for our hotel. I am sorry that your experience was not exemplary of the Hampton brand experience. Your comments have not gone unnoticed. I do see where we issued the Hampton Guarantee for the one night you stayed with us at the time of you departing the hotel. Your comments on...

New York City, New York
Reviewed 22 June 2016

I always try and stay at a Hilton property. This particular Hampton Inn needs some updating. Room and furnishings felt old. Although there was a complete kitchen - which we did not take advantage of. Complimentary Breakfast was nice. Staff friendly. Location good.

Review collected in partnership with Hampton
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Helpful?
Thank David L
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much David for your review. I apologize for the impressions of the room furnishings. I have heard plans are in the works for rooms renovation in the near future. Nevertheless, I am happy you enjoyed your stay with us overall. We definitely look forward to being your hotel of choice when you visit Memphis.

Minneapolis, Minnesota
Reviewed 22 June 2016

My family and I loved the hotel, it's staff and cleanliness. I would recommend this hotel to anyone when they travel to the Memphis/Germantown area. It's also conveniently located in the business district.

Review collected in partnership with Hampton
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Thank Danyald P
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. I am glad our hotel and area exceeded your expectations. We definitely look forward to being your hotel of choice when you visit Memphis.

Ponchatoula, Louisiana
Reviewed 22 June 2016

We came to Memphis to meet family. Stayed Friday and Saturday nights. Checked ou Sunday. Service was good. Breakfast while not a full breakfast it was filling. We enjoyed our stay and would definetly stay there again.

Review collected in partnership with Hampton
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Thank 412phillipj
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review on our page. Great to know we exceeded your expectations. We definitely look forward to seeing you again when you visit Memphis!

Memphis, Tennessee
Reviewed 20 June 2016 via mobile

We ended up at the Hampton as a result of a storm knocking a branch out of a tree in our yard which pulked down the power lines and the transformer in our backyard. The hotel was very clean, staff was very helpful. They were very empathetic to our situation in let us check out but keep reserved in case...

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Helpful?
Thank PhyllisGreenberg
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our property. We are happy we could accommodate you due to your home power outage. Glad to know the rooms were clean and provided the space needed. It's great to know we are your local hotel of choice if this situation happens again.

Reviewed 20 June 2016

Had a great room on the 3rd floor. Had an a/c issue that I just mentioned so that it could be put on a maintenance log, but received a nice credit. Excellent customer service! I was not expecting it and it was a real treat, and I would have given this hotel great reviews anyways.

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Helpful?
Thank alliek99
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review on our page. I apologize for the A/C issue. I am happy know our staff could "make it right" for you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $155 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Priceline and TripOnline SA so you can book your Hampton Inn & Suites Memphis-Shady Grove Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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5 months ago
Oshkosh,Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the elevator”
 of 5 bubbles ShadeTreeAdvisor, 28 Dec 2016 | Read review
“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
“Room at back of hotel are quiet”
 of 5 bubbles CarolD231, 23 Jun 2016 | Read review
“The suites are nice and a great value.”
 of 5 bubbles M2805OEmarkc, 30 Apr 2016 | Read review
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