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Hampton Inn & Suites Memphis-Shady Grove Road

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#7 of 137 Hotels in Memphis
Certificate of Excellence
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Hampton Inn & Suites Memphis-Shady Grove Road
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617 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Memphis-Shady Grove Road
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Showing 611: English reviews
Jacksonville, United States
Reviewed 19 June 2016

Overall, I enjoyed my stay. I do wish there was a restaurant on site, as I was there for 3 nights on business. The room was clean, quiet and comfortable. This is a very basic hotel experience with standard amenities.

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Helpful?
Thank Darla M
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for taking the time to complete your survey while staying with us. I am deeply saddened to know your Overall Experience was not exemplary of what you have come to expect from Hampton as you scored a 7 in this area which means we have some work to do. Your comments have not gone un-noticed. I am not...

Memphis, Tennessee
Reviewed 17 June 2016 via mobile

We had to stay in a hotel due to a power outage. Our room had a small kitchen. We liked it. The staff was friendly as well. Breakfast was included, which was very convenient. It's a nice place to stay.

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Helpful?
Thank Jay G
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive feedback. We are glad we could accommodate you due to your home power outage. It's great to know we are your local hotel of choice.

Milesukee, United States
Reviewed 15 June 2016

Room was excellent but what made this stay was the Staff, Would definitely stay again and again. Room was a TEN- Clean and spacious. Group I was with had no complaints. Check in and out was a breeze. A must stay

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Helpful?
Thank Richard P
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review on our page. Great to know we exceeded you and your groups expectations. We definitely look forward to seeing you again when you visit Memphis!

Wilmington, Delaware
Reviewed 15 June 2016 via mobile

Stayed for 2 nights on a business trip. Nice rooms and decor. On demand hot water for the shower. In room coffee as well as fresh brewed coffee 24/7. Good fitness room. Good desk with ergonomic chair. Friendly staff. Good free breakfast with many choices. Had to go next door to the Embassy Suites to get a drink. They did...

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Helpful?
Thank Roxanne H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review on our page. It's great to know that our hotel could accommodate all of your needs during your stay with us. Your comments will be shared with our staff. We look forward to being your hotel of choice when you visit Memphis again.

Colleyville, United States
Reviewed 14 June 2016

Very nice suite hotel in Memphis suburban area near the golf course and nice shopping and dining. Rooms were very nice but could have used a better a/c system. A little loud. overall a nice hotel and good value

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Helpful?
Thank Carey E
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thanks for the positive review response Carey. We are happy our hotel and area did meet your travel needs while you were in Memphis, TN. I apologize for the inconvenience of the A/C system. Please inform me of the room that had the issue and I will expedite the fix of the unit. Again, thank you and we look forward...

Las Vegas, Nevada
Reviewed 14 June 2016 via mobile

When I leave my home every month to go on a trip, I want to be someplace where I feel like I'm at home. This is the place when visiting Memphis. The staff is very friendly and accommodating. The room was clean and updated, so was the lobby. There is an airport shuttle even though the airport is about 7...

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Helpful?
Thank Troyfred26
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review on our page. We appreciate your loyalty to our hotel and we are very happy to have exceeded your expectations yet again during your stay. We look forward to having you stay with us the next time you are in Memphis, TN.

Tuscaloosa, Alabama
Reviewed 12 June 2016

Clean rooms - friendly staff - great location - good breakfast. What more can you ask for in a hotel. This Hampton is a great place to stay if you're in the area. You will not be disappointed. Another great Hilton property!

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Helpful?
Thank RKF481
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much Robert for your positive feedback and compliments. We are glad we exceeded your expectations and accommodate you during your stay with us. We look forward to having you stay with us the next time you are in Memphis, TN.

Richmond, Texas
Reviewed 11 June 2016

Hassan, Hassan, Hassan! The man was every where. Quick with a smile and there to hold the door. I saw more of him than any other associate. He made our stay memorable. I am an assistant guest services manager with Hilton so I recognize talent and it was very evident here. He made our stay!!! James Keen Memorial day weekend

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Helpful?
Thank jameskeen4
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your positive feedback and compliments. We appreciate you recognizing Hassan and I am sure he will be happy to know he exceeded your expectations. We look forward to having you stay with us the next time you are in Memphis, TN.

Fayetteville, Arkansas
Reviewed 8 June 2016

Rooms were average but need some Updating. The first room we were assigned reeked of cigarettes and we could not stay in it. The front desk person was great and gave us a new room that was acceptable.

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Helpful?
Thank 960bettya
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your feedback. Your comments about our need for updated rooms have not gone unnoticed. I will be relaying your feedback to our corporate offices. We look forward to having you stay with us the next time you are in Memphis, TN.

Vestavia Hills, AL, United States
Reviewed 7 June 2016

This is a nice location, if you'd rather not stay downtown. Not far from Poplar or the Interstates. I love the space in the suites; my only complaint was the amount of time housekeeping takes to clean the room. The staff seems overwhelmed. Could use more help.

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Helpful?
Thank Anita S
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

I am very happy you enjoyed your stay with us. I am glad our hotel and area exceeded your expectations. I apologize for the housekeeping issues. We are actively hiring new team members within the housekeeping department in order to improve our guest room servicing. Thank you so much for your detailed review. We definitely look forward to being your...

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Hampton Inn Memphis-Poplar
Hampton Inn Memphis-Poplar
#19 of 137 in Memphis
613 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 Shady Grove Rd S, Memphis, TN 38120-4117
Region: United States > Tennessee > Memphis
Price Range: $156 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#11 Best Value Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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4 months ago
Oshkosh,Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
“Room at back of hotel are quiet”
 of 5 bubbles CarolD231, 23 Jun 2016 | Read review
“The suites are nice and a great value.”
 of 5 bubbles M2805OEmarkc, 30 Apr 2016 | Read review
“Best advise? STAY HERE when in Memphis”
 of 5 bubbles BillIBT, 23 Mar 2016 | Read review
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