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Have stayed at plenty of Holiday Inn Expresses and sometimes they are a crapshoot. have stayed at plenty of holiday Inn Express is and sometimes they are a crap shoot. I was pleasantly surprised to find us one to be above average than the other...More
I have never been so disappointed with lodging in my life. Every negative review written about this Holidays Inn Express is absolutely true with the exception of the staff, who made my trip tolerable. There went absolutely lovely.
As I walked through the parking lot...More
Thank Debra E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 1 week ago
Dear Debra E,
Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests....More
The hotel is in a terrible area. Not safe. Some staff is not interested in going out of the norm to help guests.
One night there, the power went out at 9:30, 2:00am, 3:00am, 3:30am...fire alarm went off each time. At check out they did...More
Thank Richard D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 3 weeks ago
Hi Richard D,
Thanks for taking the time to leave feedback. I'm sorry to hear that our staff's service level and accommodations fell below your usual expectations. Additionally, the inconvenience caused by the power outage and fire alarm is not the impression we'd like to...More
The hotel lobby was clean and updated. When checking they put one couple in an occupied room already and then after getting to their next room, the door wouldn't even lock and felt very unsafe. The bathrooms in most of our rooms didn't look like...More
Thank Tammy T
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 4 weeks ago
Hi Tammy T,
Thank you for going out of your way to write us a review. I am sorry to read that your stay was not exceptional because of some issues, particularly being assigned a room that is already occupied, bathroom condition and dining experience....More
Can see hotel has been recently updated. Room was clean & smelled fresh. (Tub could have maybe used a bit of extra elbow grease for a deeper cleaning.). Breakfast was fine with plenty of options. ALL staff were friendly. Our one complaint is while the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 5 weeks ago
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff and breakfast selection. On the other hand, we...More
USD 103 - USD 129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Hampton Inn Memphis-i-240 At Thousand Oaks Hotel Memphis ,