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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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476 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 473: English reviews
Seattle, Washington
Reviewed 17 September 2016

Clean property but didn't feel valued as a guest and staff was not helpful beyond minimum to accomplish day to day basics. I have come to expect more from Hampton, especially as an Honors member. Not terrible but would be excited to stay at this property again. Oh and the pool was gross, green and entire area pool area was...

Review collected in partnership with Hampton
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Helpful?
Thank michaelsI1345EO
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I thank you for your comments and assure you they don't go on deaf ears. I am so sorry we failed to meet your expectations and will act on your experience. I am very disappointed in my team member for not showing more interest in your needs as this is not of the norm. The pool was an issue as...

Paris, Tennessee
Reviewed 14 September 2016

We were at your facility because of a medical test and Dr appointment early the next morning. We were able to get a good night's rest and therefore we were ready for the long day ahead. We also had no problems with my service dog, she was welcomed as warmly as we were.

Review collected in partnership with Hampton
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Helpful?
Thank Jacquelyn S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We love our service dogs as much as you do and they are always welcome. It was a pleasure serving you and look forward to seeing you again very soon. Safe travels!

memphis, United States
Reviewed 11 September 2016

Hotel was good. In th efuture I would stay there, would like to have more Hilton Points. Thanks and have a good one Everything was clean and neat. The price was a little high, but I would stay there again.

Review collected in partnership with Hampton
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Helpful?
Thank Tywayne S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am pleased to see we met your expectations. Thank you so much for the 4 Star review. We look forward to seeing you back again very soon. Safe travels to you and your family.

St Louis
Reviewed 8 September 2016

this hotel is very nice and clean customer service is good as well. and it is close to the hospital I would recommend this hotel to others and I would stay there again Manager Danae' is very professional and plays her roll as a manager very well

Review collected in partnership with Hampton
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Helpful?
Thank zerlinab2016
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your review of our hotel and Denae. I will certainly pass along your kind words to her. I agree, she is a jewel. We look forward to seeing you again very soon. Safe travels to you and your family.l

memphis, United States
Reviewed 7 September 2016

I would recommend this hotel for visitors to Memphis. It is well located in a quiet locale and yet close to the interstate. The staff was helpful and friendly. The complementary breakfast was better than might be expected. We enjoyed our stay.

Review collected in partnership with Hampton
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Helpful?
Thank Janie C
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. We look forward to serving you again very soon. Safe travels to you and your family.

Marietta, Georgia
Reviewed 2 September 2016

We were here one night and the next day after checking out my 22 y.o. daughter who is 7 1/2 mo pregnant starting having bites show up on her arm first - this then spread to other extremities. She was very, very uncomfortable needless to say. Now we did not know they were bug bites until we went to her...

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Helpful?
Thank kam341
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

If you would like to call and discuss this further all of our rooms a free of bed bugs. I hope that your daughter is doing well. Safe travels to you and your family.

pace, florida, United States
Reviewed 1 September 2016

Very kind & professional staff. Refrigerator in room as requested. Pet friendly room. Ground floor room close to outside side door, Breakfast great . Location in Memphis easy to get on expressway to go to East Memphis or to Downtown Memphis.

Review collected in partnership with Hampton
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Helpful?
Thank Shirley V
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for taking the time out of your day to fill out our survey. I greatly appreciate the wonderful feedback. Safe travels to you and your family!

Atlanta, GA
Reviewed 27 August 2016

Nice HI with expected services. Clean room and friendly front desk. Good location near Baptist Hospital and other medical facilities. Easy to get to airport. Restaurants in close proximity. Near interstate fir easy access to other areas of city.

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Helpful?
Thank Sggypsy
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your 5 star review. I am so pleased we were able to meet your expectations. We look forward to serving you again soon. Safe travels to you and your family.

Cumming, Georgia
Reviewed 25 August 2016

Stayed here for our 50th class reunion and was really well pleased. Service was great, especially Tony and "Rockin' Robert. They went out of their way to insure I had everything I needed and made my stay an absolute pleasure. Room was clean and efficient and everything worked as it should. I would recommend this hotel for anyone visiting the...

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Helpful?
Thank drtufluv
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. I will certainly make sure to pass them along to Tony and "Rockin" Robert! We hope to see you back again soon. Safe travels to you and your family.

Memphis, Tennessee
Reviewed 16 August 2016

This was not the best experience for me. The staff was very pleasant. I was checked in and my room in a timely fashion. Once I settled in my room, I noticed it had not been thoroughly cleaned. Of all things, the bathroom was the worse. There were excessive hair in the shower and around the face bowl area. Not...

Review collected in partnership with Hampton
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Helpful?
Thank Q7027TSchrisb
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us and for your comments. I assure you your voice is heard and I will act. This is not of the norm and I will make it my mission to make sure this never happens again. Once again, thank you and I do hope you give us that second opportunity to prove to you we...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Drive, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: $135 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another Hampton near by”
 of 5 bubbles peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
 of 5 bubbles bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
 of 5 bubbles NYSP618, 1 Apr 2016 | Read review
“Use the stairs and side doors for quick entrance/exits. To enter the outside doors you will need a room key.”
 of 5 bubbles 907jeffreyh, 1 Apr 2016 | Read review
“Stay on an upper floor away from the elevators.”
 of 5 bubbles Marc19002, 17 Sep 2015 | Read review
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