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All reviewscurling rinkgames roomice rinkreception staffbit datedswimming pooltable tennispolice stationtrouser pressstep back in timeold fashioned charmchristmas breakindoor bowlschanging roomsstaff could not have been moredining room isgood size
We've gone once or twice a year for an evening meal, but this time we opted for DB&B. The room and breakfast were very good but the dinner was lamentable. At one time, there was an a la carte and a table d'hote and a...More
Response from TheMcMillanFamily, Owner at North West Castle HotelResponded 8 December 2016
Thank you for the kind comments about our friendly and enthusiastic young staff. We were sorry to hear you didn’t enjoy your most recent dinner at North West Castle, having enjoyed previous ones so much. Our two menus are both very much in...More
This a comfortable and pleasant hotel although a bit dated. The rooms are a good size and have good facilities, however the trouser press in my room didn't work. The staff were very friendly and very helpful. The pool area is nice but again the...More
had to leave as member of family was sick, so unable to take breakfast and meal
Staff were very good and I had no charge only lost my deposit.
Will definitely use this hotel again as this shows excellent customer care.
Had similar problem at...More
Lovely room nice big bathroom and balcony with lounge area. Got a great sleep in the comfy bed. When we didnt appear for breakfast in the morning they called the room and sent it up. Great service thoroughly enjoyed our stay although it was short.
stayed one night room smell musty dinner service was very bad we will not be back we should have checked reviews before we booked look at the bad reviews they are honest would not stay there again even if they paid me . emailed hotel...More
2 Thank w123john
Response from TheMcMillanFamily, Owner at North West Castle HotelResponded 25 November 2016
We care a great deal about our customers and will be very happy to respond to you personally, but we have been unable to trace either your stay or your email from this review. Do please contact us on firstname.lastname@example.org.
With Best Wishes...More
We are a family of dog lovers, so there is no charge for dogs to stay in the hotel, they are allowed in guest bedrooms but should not be left unaccompanied. As a courtesy to other guests, we do not allow dogs in our bar or... More
We are a family of dog lovers, so there is no charge for dogs to stay in the hotel, they are allowed in guest bedrooms but should not be left unaccompanied. As a courtesy to other guests, we do not allow dogs in our bar or restaurant. Any damaged caused by pets may be charged for.