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Isle of Mull Hotel & Spa

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Isle of Mull Hotel & Spa
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1,335 Reviews from our TripAdvisor Community

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Showing 1,296: English reviews
Glasgow, United Kingdom
Reviewed 9 October 2014

Holiday stay for my mums big birthday. Staff made the visit special from leaving a welcome package for my mum to their helpfull and smiley attitude. The room were great with amazing views. Lovely grounds to walk in. Food was nice although let down with the veggie breakfast. I really enjoyed the taster menu for dinner.However I will definitely be...

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Helpful?
Thank aoife k
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for the feedback, so pleased your stay was successful, thanks

Scotland
Reviewed 7 October 2014

Our first visit to the Island of Mull and stayed at the Isle of Mull Hotel and Spa resort. Drove past it as although there was a sign from the main road onto a lane there is no sign at the entrance to the hotel. Like others who had just come off the ferry we drove past it and had...

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Helpful?
Thank Seanthesheep
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your feedback. There are 3 signs on the main road as you approach the hotel, one of the right and 2 on the left and I am sorry if you missed these and it caused you inconvenience. as with all the hotels, there is a constant upgrade and refurbishment programme and this continues here on a...

Woodbridge, United Kingdom
Reviewed 5 October 2014

With a vegan in the family we have had some very bad experiences in restaurants and hotels that claimed to cater for special dietary requirements. By contrast, this hotel was an absolute delight: on our first evening, mention of our room number when entering the restaurant was sufficient to trigger staff to recall that we had a vegan in our...

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Helpful?
Thank David S
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for the feedback, which I hope will assist others considering a visit. We are always happy to assist when and where we can with dietary requirements and I am so pleased to see we were able to do this, Hope you will return. thanks

Singapore
Reviewed 5 October 2014

Nice place located on Isle of Mull but rather inaccessible without a car. Nothing much to do around the vicinity of the hotel and nowhere to eat except at the hotel restaurant and cafe. No free wi-fi in room and wi-fi in the common areas were intermittent and weak. Nice beach at the back of the hotel though. With nice...

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Helpful?
Thank Tekk0
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your feedback. I believe a car can be beneficial if you want to get out and about in the evening, during the day there is a bus service. Locally there is a pub offering a fairly varied menu for people who do not want to always eat in the hotel, however we do try and ensure...

Reviewed 3 October 2014

If would highly recommend this place. We've seen the 5pm deal online loads and finally took the plunge. And we will definitely do it again. Getting the ferry tickets is a nice touch. Arrival was dealt with professionally. Our room was lovely and clean with amazing views. The food was perhaps the best part of the whole trip. The 6dish...

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Helpful?
Thank cheesypeeps
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and many thanks for your feedback, which is really what we try to achieve from all our visitors., I hope you will return and I am sure your feedback will be useful to others planning a visit, Thanks

cleveland
Reviewed 3 October 2014

lovely meal very good service special thanks to Gabby who is truely a good in front of house but dont lets forget the chef who made a very lovely meal. the atmosphere was very well designed and all the staff were all work harding plesant and felt they were there if you wanted anything will return

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Helpful?
Thank rob p
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hi and thanks for your review and has been shared with the team and Gabi. thanks again and hope to see you again

Hamilton, United Kingdom
Reviewed 3 October 2014

10 mins walk from Ferry Terminal - ideal location. Hotel staff most welcoming and attentive, the waiting staff in restaurant very friendly and efficient. Room comfortably furnished and well equipped for our needs. I made use of Spa pool, which I had mostly to myself. Taster menu was excellent, food could not be faulted. I would certainly recommend, and will...

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Helpful?
Thank SuitcaseReadyDot
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello thanks so much for your review which I am sure will assist others considering a visit. Your feedback is just what we aim for with all our guests, and I am so pleased that you enjoyed your stay thanks

Glasgow, Scotland
Reviewed 30 September 2014

Can't believe the divergence of opinions posted here. Stayed as part of a group, and no-one had any complaints about the rooms, the spa, or the food. The latter was way above expectations, both in quantity, and presentation. We enjoyed a six course taster menu, which may sound very small portions, but was quite the opposite. The staff, are as...

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Helpful?
Thank Academical
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thank you so much for your feedback.. So often social media is used for negative comments, and it is great when a customer takes the time to post positive comments. I am sure yours will assist others who are considering visit. Thanks again

Glasgow, United Kingdom
Reviewed 29 September 2014

I made a reservation at this hotel BEFORE looking at previous customers reviews.When I did I thought I had made a BIG mistake. My wjfe and I expected Fawlty Towers but I can only say that we had the best of treatment from all staff with, great food and and full use of the facilties. All members of staff were...

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Helpful?
Thank jaggyjohn
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thank you for your comments. I think that too often social media is used for negative comments, and often when people have enjoyed their stay, they don't write a review. I am so pleased you gave us a try and I am sure your feedback will assist others, Your experience is what we aim for with all our...

Incheon, Korea
Reviewed 29 September 2014

This is a review of the Spa facilities only, and not the Hotel as a whole. I would also point out that I have visited the Spa several times before, and that each time previously the service and facilities were very good. On this occasion we had hoped to take advantage of the 'Dip and Dine' promotion but upon arrival...

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Helpful?
Thank neil537
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello, I am sorry if any aspect of your visit to the spa was a disappointment and not up to standards you expected. Whilst we do all we can to ensure all guests are happy, sometimes we fail and I can only apologise if you felt we did on this occasion.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from every room or close by there are views of castles, beaches and the abundant sea life. ... more   less 

Additional Information about Isle of Mull Hotel & Spa

Address: Criagnure, Craignure PA65 6BB, Scotland
Region: United Kingdom > Scotland > The Hebrides > Isle of Mull > Craignure
Price Range: $160 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isle of Mull Hotel & Spa 3*
Number of rooms: 86
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Also Known As:
Isle Of Mull Hotel And Spa
Isle Of Mull Hotel Craignure
Hotel Isle Mull
Isle Mull Hotel
Isle Of Mull Hotel & Spa Craignure, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Isle of Mull Hotel & Spa staff and other travellers.
8 questions
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Questions? Get answers from Isle of Mull Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book direct with the hotel not through agents so you know what to get.”
597claires, 16 Apr 2017 | Read review
“Be aware that "standard" could mean "tired" and there could be a long walk to/from the room.”
cambus04, 15 Apr 2017 | Read review
“make sure you get a room with a view over the Sound of Mull - better than looking at the bins”
SusanButts, 11 Apr 2017 | Read review
“Ask for view of Loch, not ground floor.”
  • View from room on first floor
FMcD-20, 11 Apr 2017 | Read review
“Good location”
judetay, 10 Apr 2017 | Read review
5 of 5