We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal House (Richmond Hotel)

Save
Traveller (6)
Room & Suite (8)
Dining (3)
You may also like
See all
Nearby Hotels
Overview
  • Excellent62%
  • Very good21%
  • Average4%
  • Poor4%
  • Terrible9%
Travellers talk about
“phil and sarina”(19 reviews)
“mauritian food”(6 reviews)
“warm welcome”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Pets Allowed
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (71)
Filter reviews
68 results
Traveller rating
42
13
3
3
7
Traveller type
Time of year
LanguageEnglish
42
13
3
3
7
Show reviews that mention
All reviewsphil and sarinamauritian foodwarm welcomefour poster bedfree wifilovely mealold buildingon arrivalretreatpickleshostsscotlanddietstvspiritualpetsvillage
FilterEnglish
Updating list...
1 - 5 of 68 reviews
Reviewed 23 December 2017

Serina and Phil are just lovely people who can't do enough for their guests. Richmond house is a friendly relaxed and peaceful place. The food is excellent and they happily cater for restricted diets. It's in a good location with parking, free wifi and some...More

Thank rainbowdolphin
Response from richmondhighlandhote, Manager at Crystal House (Richmond Hotel)Responded 24 December 2017

Thank you for taking the time to leave a review, we are glad that you enjoyed your stay and our catering. Our guests find Richmond Hotel (CrystalHouse) very relaxing and a home from home. We hope to see you again soon.

Reviewed 25 September 2017 via mobile

Phil and Sarina gave me the warmest welcome on arrival. I ate in their Mauritan restaurant, which was a delight as discovered a whole new experience with tongue tingling delights, apparently the only one in Scotland. I had left a light on over night in...More

Thank Allan R
Response from richmondhighlandhote, Owner at Crystal House (Richmond Hotel)Responded 26 September 2017

Allan R, thanks for taking the time to leave a review. We like to believe that we provide a warm welcome, typical of Ile Maurice. Indeed the welcome can be as warm as some as the specialist pickles to go with the main courses. It...More

Reviewed 20 September 2017

Our second visit to this wonderful place , welcomed by the ever cheerful Phil and Sarina . Our room was bright and spacious with a four poster bed and well furnished , we began to unwind almost instantly after our long drive ..... A wee...More

Thank George W
Reviewed 26 June 2017

If you are looking for a shiny, bustling hotel with all the latest gadgets then the Richmond is not for you. If, however, you are looking for perfect peace, quiet and tranquillity in a grand hotel with old world style and a new age twist...More

Thank turnerj944
Response from richmondhighlandhote, Owner at Crystal House (Richmond Hotel)Responded 27 June 2017

Many thanks for taking the time to leave such a kind and full review. The peace and tranquility of Strathpeffer is one of the reasons we love what we do, if you want a little distraction then our wifi can do that for our guests...More

Reviewed 25 June 2017

Whilst we did not actually stay in the hotel, we went for a meal in their restaurant, which is Mauritian food in the main. We had an excellent meal, with the chef, and owner, Phil, explaining what we were eating as regards the curry and...More

Thank Monica M
Response from richmondhighlandhote, Owner at Crystal House (Richmond Hotel)Responded 26 June 2017

Thank you for taking the time to leave a review. We specialise in Mauritian food and have a selection of other veggie and vegan dishes on the menu. As a small family venue we like our hotel/bar and restaurant guests to experience the warmth of...More

View more reviews
Most Booked Properties in Strathpeffer
See allSee all
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 50 - USD 70 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 50 - USD 70 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (6)
Room & Suite (8)
Dining (3)
Questions & Answers
Get quick answers from Crystal House (Richmond Hotel) staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"There's an amazing room with a four poster and awesome views."
Read review
"Excellent views from rooms at the front of the hotel. The hotel is very quiet throughout."
Read review
"Best view is from the top floor front bedrooms."
Read review
"Our room - Amethyst was nice and quiet with a view down to the Spa Pavillion etc."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing