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Lochside House Hotel & Spa

1.9 km from New Cumnock centre
  • Room Service
  • Free Parking
  • Restaurant
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Nr New Cumnock, New Cumnock KA18 4PN, Scotland
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1,038 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
Saltcoats, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just back from an overnight stay, been several times before & cannot fault the hotel or staff, food is amazing too & spa treatments were fab as always, if ur looking to relax this is the place to go, should definitely be a 5 star hotel,

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Thank fobby58
Edinburgh, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for 2 nights in the Birchwood Lodge. Lodge is absolutely stunning & all Fittings & fixtures are first class. Lodge is well equipped. Beautiful modern lounge area with open plan kitchen/dining. TV, Fridge/freezer, dishwasher, hob & oven, kettle & toaster, food quality crockery & cutlery. Tea, coffee & sugar provided. Also wash up liquid & tea towels. Downstairs...

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Thank bella210205
Reviewed 5 days ago NEWvia mobile

My wife and I booked a long overdue, overnight stay here. The executive room was delightful, no faults at all. The valentines menu was superb. The thermal suit was exactly what we needed. The rad cocktail on the other hand wasn't quite right, half of it was foam and there was no presentation to this cocktail at all. We have...

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2Thank Stuartrob1989
Reviewed 1 week ago via mobile

Honeymoon suite is absolutely gorgeous, the bath and tv wasn't working so had to get a member of staff to come look at it which I was then told we hadn't turned the switch on which was hidden under the table in the room, surely this should of all been checked before we arrived? We had booked dinner for 6.30pm...

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1Thank Sarah M
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

What can i say , excellent service ,rooms excellent ,Nicola went the extra mile ,a total asset to the hotel made us feel so welcome I was in tears with happiness the woman is such a joy as is the rest of staff . Went back tonight for dinner a week later and yet again Nicola made it special ,she...

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1Thank A TripAdvisor Member
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review which we shall share with the team. Our head chef, Nicola, always like to make sure all our guests have an excellent time and is on hand to do everything she can to exceed our guests expectations. We will look forward to seeing you back with us next week.

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Went here for a family wedding. Beautiful venue. Stunning location with great views The staff were very friendly which created a good atmosphere for everyone. Food was lovely as well. I would definitely return.

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Thank Liam J
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your superb review which we will pass onto the team. We are lucky to be in a perfect location with stunning views. Our team here at Lochside are always on hand to ensure our guests have an excellent time. We hope to see you back again with us soon.

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

My family and I had a beautiful meal in the Afton restaurant last night (8/2/17). We booked a table for 4 however ended up changing it to 9 as a surprise for my Papa's birthday. Working in the hospitality trade myself I'm always quick to judge (force of habit) but I honestly Do not have one negative thing to say...

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Thank MegWaitress24
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your five star review which we shall certainly share with our team. Our restaurant and kitchen team do an excellent job and our head chef is always on hand to help in anyway she can. We look forward to seeing you back with us again soon, if not 925 days to go......

Renfrewshire, United Kingdom
Reviewed 1 week ago

We booked the £49 DBB offer, however where contacted to ask if we wanted to upgrade to a lodge for additional cost. We did and it was well worth it. Hot tubbing in the sleet was fantastic. Beautiful views, hot tub is under cover so easy to use in any weather. Double rooms all ensuite very generous in size. Beautiful...

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Thank karen19902014
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your excellent review and feedback. Our lodges and views are stunning and we are glad you managed to take advantage of them. I am sorry to hear about the heat and ambience within our spa I shall definitely look into that. We hope to see you back again with us soon.

Lockerbie, United Kingdom
Reviewed 1 week ago

Having visited the hotel for meals a few times and never been disappointed we decided it was time to stay over. 6 of us stayed in a lodge for 1 night we arrived for lunch at 2pm which included presecco. The meal was lovely. We then booked into our lodge which was superb and very clean. The hottub being a...

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1Thank mary a
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your great review which we shall pass onto the team. Our lodges have been an excellent addition to Lochside and we are glad you managed to enjoy the stunning views from the hot tub. We hope to see you all back again with us soon.

Stranraer, United Kingdom
Reviewed 2 weeks ago

Was there for a night away with my husband and although there was a wedding on, we where not forgotten about like some other hotels. The rooms where lovely, spacious and clean. The views are stunning and nice gardens to walk round. The food was very good too. Best to keep an eye out on this hotel as there are...

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2Thank Kirstlees73
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your excellent review which we shall certainly share with the team. Our wedding team is seperate from our leisure guests so we are able to give great service to both. We do have many deals on and they update quite regularly so we hope to see you back again soon on another one of our...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those who would like to indulge themselves in The Spa at Lochside. The hotel was taken over in 1999 by Robert and Vivien Kyle and was extensively extended and refurbished to achieve a Four star rating from the Scottish Tourist Board. ... more   less 

Additional Information about Lochside House Hotel & Spa

Address: Nr New Cumnock, New Cumnock KA18 4PN, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > New Cumnock
Price Range: $160 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lochside House Hotel & Spa 4*
Number of rooms: 35
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Also Known As:
Lochside Hotel New Cumnock
Lochside House Hotel & Spa New Cumnock, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Lochside House Hotel & Spa staff and other travellers.
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Questions? Get answers from Lochside House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For larger groups choose the lodges 5*”
 of 5 bubbles karen19902014, 8 Feb 2017 | Read review
“the garden suites are amazing”
 of 5 bubbles BrianR321, 17 Jan 2017 | Read review
“Amazing place”
 of 5 bubbles sarahmcd2017, 16 Jan 2017 | Read review
“did not stay at the hotel only dined”
 of 5 bubbles jmcayrshire, 21 Dec 2016 | Read review
“The Lodges are fantastic....”
  • Spectacular views...
  • Your private balcony....
 of 5 bubbles cingrosso, 16 Dec 2016 | Read review
5 of 5