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Fermain Valley Hotel

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Fermain Valley Hotel
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694 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Southampton
Reviewed 13 March 2017

Came here for the weekend. Due to fog we were only able to come for one night in the end and were unable to get our money back for the 1st night. All the same, we had a lovely stay. The staff are exceptionally friendly and helpful. The food is of a very high standard. The grounds are well kept....

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Helpful?
1Thank MrJonty
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear MrJonty, Thank you for taking time to leave some kind words following your recent stay with us at Fermain Valley Hotel. I am sorry that your stay was a little disrupted due to the fog but am delighted that when you arrived you had such a lovely stay with us. It was very rewarding to hear that you had...

Channel Islands, United Kingdom
Reviewed 26 February 2017

This is a superb hotel in a beautiful location with outstanding views, staff & service. Well worth booking the gold rooms as these have balconies with great sea views overlooking the valley. The attention to detail & the little extra touches of fruit, chocolates & sherry made this a memorable stay. The staff were attentive and welcoming. This boutique hotel...

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2Thank jansbox09
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear jansbox09, I would like to thank you for finding the time to leave some kind feedback following your recent stay with us. It was very rewarding to hear that you had been able to enjoy the comfort of the Gold room which you had booked, all of which offer small private balconies with a view down the valley, and...

Guernsey, Great Britain
Reviewed 26 February 2017 via mobile

My husband and I just stayed in this hotel last night and I was impressed from the moment I walked into my room. It was a silver room, which I think us the most basic of room types. But I needn't have been upgraded because it was perfect. Very luxurious. From the carpets, to the furnishings, to the view out...

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Thank Ladysledge
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Ladysledge, Thank you for taking the time to leave such kind feedback following your most recent stay with us at The Fermain Valley Hotel. I was delighted to hear that you had enjoyed the comfort of your rooms during your stay with us. We have many different grades of rooms from Venue rooms which are located in a building...

Reviewed 7 February 2017

The staff are welcoming and helpful, very professional yet friendly. Great place to stay, lovely clean rooms and good facilities throughout the hotel. The breakfast in Ocean was good, we dined in The Rock Garden for dinner which was superb.

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Thank Sj S
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Sj S, I would like to thank you for taking the time to leave such a kind review following your stay with us at The Fermain Valley Hotel. It was great to hear how welcoming and professional you had found the team during your stay. Providing all of our guests with the highest standards is so important to us...

Warwick, United Kingdom
Reviewed 1 February 2017 via mobile

The fermain valley hotel was lovely, comfortable, and clean, but it was the views and staff and customer service that really stands out, we loved our 3 night stay. Private cinema and breakfast room service (at no extra cost) made nice extra touches after a day of walking!

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Thank Andreaonthehunt
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Andreaonthehunt, I would l like to thank you for taking the time to leave some great feedback following your visit to us at Fermain Valley Hotel. It was very rewarding to hear how clean and comfortable you had found the hotel to be during your stay with us and also that we had provided such a high standard of...

UK
Reviewed 28 January 2017

I stayed here for business recently and cannot wait to return for leisure. The location, even on a cold windy day, is beautiful. From the minute you arrive you are looked after. The gentleman on the desk could not have been more welcoming and is a credit to the hotel. My room was absolutely lovely with little touches that make...

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1Thank Peach040
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Peach040, I would l like to thank you for taking the time to leave some great feedback following your stay with us at the Fermain Valley Hotel. I was delighted to hear that you had received such a warm welcome when you arrived at the hotel. Providing such a high standard of service is vitally important to us so...

Guernsey, United Kingdom
Reviewed 22 January 2017

Although we were there for just one night it felt like longer as our stay was enjoyable and very comfortable and the food delicious. Nothing is too much trouble for the friendly hard working staff. The health suite is lovely with pool and sauna so make sure you pack your swimsuit

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Thank JulieFuse
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear JulieFuse, I would like to thank you for taking the time to leave us such a kind review following your overnight stay with us at Fermain Valley Hotel. It was very rewarding to hear how much you had enjoyed the hotel and that the team had all helped to contribute to your enjoyable weekend. It’s always our aim to...

Guernsey, United Kingdom
Reviewed 11 January 2017

Great warm welcome with a tour of facilities. Spotless room with balcony to valley and sea. Well architectured gardens down to Fermain Bay. Spending overnight on special package to include dinner and breakfast. Excellent treat for early Jan. Staff very professional and thoughtful. Cocktails superb. Steaks fantastic. Enjoyed the swim in the pool too. Well done Fermain Valley Hotel, we...

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Thank FanofGuernsey
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear FanofGuernsey, I would l like to thank you for taking the time to leave some great feedback following your recent overnight stay with us at the Fermain Valley Hotel. I was delighted that you had received such a warm welcome and enjoyed the mini tour of the hotel facilities. Providing a high standard of service is vitally important to...

Guernsey, United Kingdom
Reviewed 8 January 2017

We stayed on a QuidsIn deal that included a meal at the Rock Garden restaurant (reviewed separately, as both establishments deserve recognition). On arrival, we were warmly welcomed by Jeanne, who showed us to our room. Jeanne's welcome was undoubtedly the warmest I've ever had at a hotel and really made us feel at ease from our first moments in...

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Thank welmaf79
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear welmaf79, I would l like to thank you for taking the time to leave some great feedback following your recent stay with us at the Fermain Valley Hotel. I was thrilled to hear how warm your welcome was at the hotel when you checked in with Jeanne. Providing such a high level of service is vitally important to us...

Glasgow, United Kingdom
Reviewed 8 January 2017

Stayed here for 3 days and 2 nights on a business trip and everything about this hotel is excellent! The standard of decor and fittings is really impressive, food and service were excellent and the staff made me feel so welcome and went out of their way to be friendly and helpful, I could not fault any part of my...

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1Thank stuart w
Gavin L, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear stuart w, Thank you for finding the time to leave such a kind review following your recent stay with us whilst on business at Fermain Valley Hotel. I am delighted to hear that the team had been so warm and welcoming and friendly. Ensuring that all our guests receive such standards is vitally important to us so I was...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fermain Valley Hotel
Fermain Valley Hotel
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Fermain Valley has 2 dining options both recently refurbished - the 2 AA Rosette Ocean Restaurant and the sophisticated Rock Garden Steak House and Cocktail bar. Both offer a relaxed atmosphere, sensational food at great value, with exceptional service. Ocean offers a decked area for al fresco dining with superb views out over Fermain Valley to sea and neighbouring Channel Islands. The hotel also offers quiet, cozy lounges to relax in after dinner, a private cinema for guest use, an indoor-heated swimming pool and sauna. There is wireless broadband access throughout the hotel. The Fermain Hotel is renowned for its warm and friendly welcome. ... more   less 

Additional Information about Fermain Valley Hotel

Address: Fermain Lane, St Peter Port GY1 1ZZ
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Price Range: $232 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fermain Valley Hotel 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hotel Fermain Valley
Fermain Valley Hotel Guernsey/St Peter Port, UK
Hotel Style:
#3 Luxury Hotel in St Peter Port
#4 Family Hotel in St Peter Port
#4 Romantic Hotel in St Peter Port
#7 Business Hotel in St Peter Port
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Questions & Answers

Here's what travellers have asked, with answers from Fermain Valley Hotel staff and other travellers.
6 questions
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Questions? Get answers from Fermain Valley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Platinum if you can”
jptooling, 30 Mar 2017 | Read review
“33 has balcony and great views.”
Shanimary, 27 Mar 2017 | Read review
“Ask for sea view”
193nickf, 24 Mar 2017 | Read review
“Ask for a room with a view, or upgrade to a Silver or Platinum room.”
Nic666, 17 Mar 2017 | Read review
“Pay a little bit extra for a Platinum room and you will have a real treat.”
801keitha, 16 Mar 2017 | Read review
5 of 5