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Monterey Hotel

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Monterey Hotel
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687 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Brentwood, United Kingdom
Reviewed 6 days ago NEW

Lovely hotel with really friendly staff. Pool was lovely and the jacuzzi.A great location in St Helier. We arrived at the hotel at 10.30 and even though check in was from 2 they did let us have the room early. The breakfast was really lovely and the staff that served it were very friendly. I would gladly recommend this hotel...

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Helpful?
Thank peterY4832QQ
Royal Tunbridge Wells, United Kingdom
Reviewed 1 week ago via mobile

Good value, great service with very friendly staff, swimming pool was a nice bonus, the location was great with an easy walk into town for the evening. Lots going on in the town we found a great pub with an 80s night.

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Thank David J
Reviewed 2 weeks ago via mobile

I booked this hotel with my brother as we came over for a week to celebrate my mums 80th birthday. I have worked on the island a long time ago and this hotel had a good reputation and we were not dissapointed. The staff are excellent very friendly and very effcient and special mention to victor who did the bar...

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1Thank paul m
cambridgeshire
Reviewed 3 weeks ago

Having arrived at this hotel early after a 7.15 am flight from Birmingham, we expected to leave our luggage until our room was ready (check in wasn't until lunch time) however after a short while the receptionist called us and told us a room was ready for us. Room was on ground floor over looking the pool area, which being...

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1Thank CambridgeshireCouple
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your first class review. We are a traditional hotel in style and this impression is intended - however, our buildings are purpose built and are of modern construction. Our team are delighted with your wonderful feedback and thank you for giving us top marks overall. 'Wall fixed' hairdryers in bedrooms are being replaced over time with hairdryers...

Cambridge, UK
Reviewed 4 weeks ago

I stayed at the Monterey Hotel this weekend for two nights while on a brief trip to Jersey, it is situated about 20 mins from seafront in St Helier. I found public transport very good having not hired a car. The hotel has a small pool, jacuzzi and steam room and small gym which guests can use. During my stay...

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Thank dreamacer2005
Thatcham, UK
Reviewed 5 weeks ago

Stayed here for 5 nights over half term, expecting it to be crowded. Quite the opposite, there seemed to be very few guests which was surprising as we found very little to fault. Room was clean and comfortable, and we made good use of the pool and jacuzzi. The food was very good and extremely reasonably priced (so much so...

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Thank Sharpeset
Liverpool
Reviewed 10 January 2017

Stayed at the Monterrey for one night only while on a flash visit to see a friend in Jersey. The property is quite central in St. Helier (Jersey is a small island, but still, it's nice to be close to the action.) We were told by our friends it's one of very few 'proper' hotels in St. Helier which isn't...

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Thank AjiChombo
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for these lovely comments. We too feel that we are a cozy hotel attracting a range of leisure and business guests which is perhaps unusual for Jersey. This makes the Monterey a popular choice. Thank you once again. We are delighted that you felt comfortable during your stay with us. We do hope to see you again for...

Southampton, United Kingdom
Reviewed 3 January 2017

Thoroughly enjoyable Christmas from the minute we arrived. Food was fabulous, well cooked and plenty of choice. Breakfast was one of the best we have had anywhere, with everything freshly prepared. Staff were wonderful, making us so welcome and every one of them being pleasant and helpful. Immediately changed our room to one on the same floor as the friends...

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1Thank Brenda S
ManagerJersey, Manager at Monterey Hotel, responded to this review

It is wonderful that you enjoyed your Christmas with us at the Monterey and we thank you most sincerely for your feedback. We regard ourselves to be a cosy hotel as you state and this makes us popular. We do indeed use fresh ingredients and local produce where possible in our catering and we are so pleased that you found...

Brentwood, United Kingdom
Reviewed 3 January 2017

Hotel very nice, staff very friendly, room's nice. Food was excellant especially xmas day,more than enough. After so much dinner i think a help yourself buffett in the evening would have been better than another sit down meal.Entertainment ok but very much the same each evening. Only let down was the swimming pool was a bit chilly and the steam...

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Thank Sally D
Kent, England
Reviewed 30 December 2016

We stayed for 6 nights over Christmas, and were very well looked after. We were on a B&B basis, although we did book our Christmas Day dinner in the hotel. Food was very good - breakfast had a varied choice, and the carvery dinner we had was excellent - very difficult not to put too much on your plate (though...

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Thank onholiday57

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 

Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St Helier JE2 7LA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $127 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#10 Romantic Hotel in St Helier
#13 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Monterey Hotel staff and other travellers.
25 questions
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6 months ago
Liverpool, United Kingdom
over a year ago

See all questions (25)

Questions? Get answers from Monterey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe ask for a room at the back if you think road noise might disturb.”
 of 5 bubbles Sharpeset, 19 Feb 2017 | Read review
“Top floor rooms are very hot, but we solved this by turning the radiators off and leaving the windows open.”
 of 5 bubbles brendasU8635VX, 2 Jan 2017 | Read review
“Top floor rooms get very hot even in winter.”
 of 5 bubbles chasber, 4 Nov 2016 | Read review
“Pay for half board option - good value.”
 of 5 bubbles tidmaj, 29 Oct 2016 | Read review
“A room overlooking the pool is the quietist”
 of 5 bubbles Cas62, 16 Oct 2016 | Read review
5 of 5