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Grand Jersey Hotel & Spa

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Grand Jersey Hotel & Spa
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1,480 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Jersey Hotel & Spa
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Showing 1,439: English reviews
Warwick
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 May 2015 via mobile

Book here for a long weekend and asked for a sea view and paid a small amount extra. I was asked at the time if it was a special occasion. I advised it was going to be my wedding anniversary. When we arrived the upgrade was actually a suite. The manager had written us a card left chocolates and red... More 

Helpful?
1 Thank TheMahaWarwick
Reported, General Manager at Grand Jersey Hotel & Spa, responded to this review

Hi Thank you for the review of Grand Jersey. It is great that you upgraded your room and I am so pleased it was clearly worth it for both of us. I am glad that you appreciated the card and bits and pieces that we added to help you celebrate your wedding anniversary. I hope that you come back soon,... More 

Salisbury, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 22 May 2015

Stayed end of April and have to say this Hotel was a delight, fantastic Conciarge. Service great bar staff great location, Would recommend to any traveller restaurant was high class michelen star and good restaurants around it. Close to great shopping, will return for many short breaks.

Helpful?
3 Thank Big-d-c69
Canterbury, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 May 2015 via mobile

We enjoyed our stay at The Grand a few years ago so much that we booked again without hesitation. We had a sea view and apart from a little traffic noise, it was a delightful room. The bed was HUGE and oh, so comfortable. Top marks to the housekeeping team. They must have given us clean linen every other day... More 

Helpful?
5 Thank MrsAngelcake
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2015

A rocky start when we checked in and went to are room and it had not been cleaned / changed since the last person. when we were given a different room this was fantastic with plenty of room and a good size wardrobe. we ate in the restaurant and the food was great. The same goes for the breakfast.The hotel... More 

Helpful?
2 Thank 787spengo
Epsom, United Kingdom
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 May 2015 via mobile

The staff could not have been more friendly and accommodating. Excellent service throughout. There are currently building works going on next door but apart from a little problem with sewer smell (Which was beyond the hotels blame and was politely dealt with) the whole stay was magnificent. We were lucky to stay in room 227 Which overlooked the people's park.... More 

Helpful?
3 Thank Lorraine S
Clacton-on-Sea, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 May 2015

We have visited The Grand many times. Initially for our honeymoon 20 years ago. We always loved everything about the hotel but it got outside our price range. We decided to return and were able to negotiate a good deal. 6 of us visited for 5 nights. Two of the guests had mobility problems. Rooms were changed to make for... More 

Helpful?
3 Thank MickW864
essex
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 May 2015

A second wonderful visit to this lovely hotel, we stayed for a week 18th April and just cannot fault it, the staff are so good nothings too much trouble, the car parking is tight but they park the car for you. We had a sea view double which was smaller than the inside double we had 2 years ago I... More 

Helpful?
1 Thank ginger197
Chadderton, United Kingdom
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 May 2015

First time at this hotel & found it perfect, we stayed with friends for 3 nights for my birthday. We had a spa treatment & was really looked after. The rooms were lovely with tasteful décor & a lovely bathroom. Good location

Helpful?
1 Thank Catherine-Sweeney
London
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 May 2015

The parking space is very tight. So it's best suited for smaller car. The service is excellent. Breakfast is pretty good. Very convenient location if you visit by ferry. As the hotel is next to the main road, you can hear a bit of the traffic. And the wall is pretty thin so you can hear exactly what you partner... More 

Helpful?
1 Thank Fussy P
Reported, General Manager at Grand Jersey Hotel & Spa, responded to this review

Dear Fussy Thank you for taking the time to review the hotel. I am glad that you liked the view and the location. We are in a great spot for everything. Parking is limited as you have mentioned, not sure about the wall, I haven’t seen that comment before. I shall monitor the situation. Regards Martin General Manager More 

Runcorn, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 April 2015

Nice enough hotel in decent location. Parking at the hotel is a nightmare though with available spaces very tight. I carefully parked hire car myself until the last night when handed over to valet parking. Thought nothing of it until I handed back hire car the following day and was informed that the car rear bumper had been scuffed. I... More 

Helpful?
5 Thank ray859
Reported, General Manager at Grand Jersey Hotel & Spa, responded to this review

Dear Ray Thank you for the review of Grand Jersey. I am pleased that you enjoyed the hotel but obviously disappointed that your stay didn’t appear to end well. You did stay with us some time ago and since that time Hand Picked Hotels have taken over the operation of the hotel. Therefore the current company would be unable to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 

Additional Information about Grand Jersey Hotel & Spa

Address: The Esplanade, St Helier JE2 3QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $154 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Jersey Hotel & Spa 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel & Spa St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#3 Spa Hotel in St Helier
#5 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
#12 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jersey Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Grand Jersey Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a sea view room, which was very nice.”
 of 5 bubbles amandamU3166YD, 22 Nov 2016 | Read review
“AC can't be turned down below 19°C. Avoid Room 104, AC plant outside the window will keep you awake!”
 of 5 bubbles DebTriff, 20 Nov 2016 | Read review
“Front of house Sea view.”
 of 5 bubbles Yoshipup, 31 Oct 2016 | Read review
“Room with a view was lovely. Tide coming in and out. Lit up of an evening.”
 of 5 bubbles BevHowarth, 24 Oct 2016 | Read review
“go elsewhere”
 of 5 bubbles 65richard, 24 Oct 2016 | Read review
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