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Grand Jersey Hotel & Spa

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Grand Jersey Hotel & Spa
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1,480 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Jersey Hotel & Spa
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Showing 1,439: English reviews
Jersey, United Kingdom
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 June 2015

This review is on the Spa facilities within the hotel @ Grand Jersey, as a member of the gym and spa facilities, I would like to add how nice the staff are within the complex, from the guys at Front of House when you arrive at the hotel to the cleaners who are always cheerful and polite. In terms of... More 

Helpful?
4 Thank TheLordW
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 June 2015 via mobile

Great location that you can cross road and walk to castle or along the beach, or a short walk to the town centre, or even from the ferry terminal. It's a little tired now and doesn't quite have the total luxury feel of a 5 star hotel, but the staff are just perfect, always friendly and helpful, remembering your name.... More 

Helpful?
1 Thank Tepanyaki
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 June 2015

We booked for our 20th wedding anniversary as we got married in Jersey. The hotel was good before but has been greatly refurbished to an amazingly high standard. All staff are smart, attentive and very professional with a friendly approach. The hotel breakfast was excellent, hot and cold buffet, also items you could select from the a la carte menu.... More 

Helpful?
2 Thank Veronica D
Southampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2015

My husband and I spent an amazing 3 nights in this hotel. From the moment we pulled up ( our car was parked for us) to the moment we checked out, we were made to feel like the only people in the hotel by the staff. Our room had been upgraded and included fresh fruit, wine, chocolates and a welcome... More 

Helpful?
1 Thank Jo H
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2015

Lovely hotel, the staff were very helpful. Great breakfast selection. Decided to have Sunday lunch at hotel, would put the roast beef as one of my top ten Sunday lunches. The hotel is within walking distance to the shopping centre.

Helpful?
1 Thank Jones7127
Newcastle upon Tyne, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 May 2015

This hotel has an excellent location and is buzzing on a hot day. Drinks are served outside with shelter if required. Cocktails and fizz is the order of the day. The female bar staff are bright and get you served quickly one of the male bar staff is so keen preening himself that he forgets what drinks you order and... More 

Helpful?
2 Thank Ros N
cheshire
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2015

We had a great stay, bed and breakfast, and loved it. All the staff were excellent, could not be more helpful , Room was well equipped Breakfast selection was excellent, Spa facilities are superb. Hotels location is great for local dining/ the beach front/ shopping/ buses etc. Only slight negative was that it was "showing its age" in a few... More 

Helpful?
3 Thank toekill
Bedfordshire, United Kingdom
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 May 2015

We stayed here recently for 4 nights and were lucky with the weather. We had a friendly greeting from the concierges who came to take our cases. We were early so our room wasn't ready but they looked after our cases so we could go off and enjoy our day. When we got back our room was ready and our... More 

Helpful?
1 Thank SueChrisWed
Southampton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2015 via mobile

We went to celebrate my wife's 50th. If you went by the staff and the attitude I would give it 5 stars all the way. The hotel? It's very tired and needs some money spent on the rooms. All were clean but the towels were at best 2 star. They were thin and abrasive. There wasn't a mirror for my... More 

Helpful?
1 Thank Tony H
Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2015 via mobile

Our second time we have stayed at this hotel. Greeting from staff excellent, willingness to be helpful throughout our stay excellent. We were exploring Jersey and used the hotel as a base for our walking trips (Corbiere lighthouse -9 miles and Gordy castle - 9 miles) and we ate at different restaurants each night, there are a couple of good... More 

Helpful?
2 Thank EddieC186394
Reported, General Manager at Grand Jersey Hotel & Spa, responded to this review

Hi Eddie Thank you for your review of our hotel. I am delighted that you enjoyed your return visit to the Grand Jersey. It’s great that you had the opportunity to explore the island walking, Jersey is such a great place to do that and bigger than people think. I am pleased that you enjoyed breakfast, we have just spent... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 

Additional Information about Grand Jersey Hotel & Spa

Address: The Esplanade, St Helier JE2 3QA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $153 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Jersey Hotel & Spa 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel & Spa St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#3 Spa Hotel in St Helier
#5 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
#12 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Grand Jersey Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Grand Jersey Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a sea view room, which was very nice.”
 of 5 bubbles amandamU3166YD, 22 Nov 2016 | Read review
“AC can't be turned down below 19°C. Avoid Room 104, AC plant outside the window will keep you awake!”
 of 5 bubbles DebTriff, 20 Nov 2016 | Read review
“Front of house Sea view.”
 of 5 bubbles Yoshipup, 31 Oct 2016 | Read review
“Room with a view was lovely. Tide coming in and out. Lit up of an evening.”
 of 5 bubbles BevHowarth, 24 Oct 2016 | Read review
“go elsewhere”
 of 5 bubbles 65richard, 24 Oct 2016 | Read review
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