We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Best Western Royal Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Best Western Royal Hotel
Best Western Royal Hotel
Panoramas (13)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

764 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 666: English reviews
Edinburgh, United Kingdom
Reviewed 5 days ago NEWvia mobile

I had the most wonderful "room", on this occasion, and I enjoyed my time in both the room & the hotel's public areas (not that I have ever had a bad room in this hotel) Everybody is engaging, from checking in to checking out. If you engage, the team will certainly reciprocate.

 Report
Helpful?
Thank Stuart M
Carlisle, United Kingdom
Reviewed 1 week ago via mobile

We had our company Xmas party here in January, although Xmas 2016 was well and truly over the hotel had the function room decorated with festive things. The menu offered was tasty although lacking a little in portion size. The menu contained both traditional Xmas fare as well as some other tasty things. Staff were efficient, food was good. The...

 Report
Helpful?
Thank Mark D
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Thank you for your kind feedback. We are pleased that you marked us as very good overall. It is great that you liked the function room and the food on offer and your comments have been noted by our team. Thank you once again and we hope to welcome you back very soon.

Reviewed 3 weeks ago via mobile

Stayed at the Royal for 5 nights over Christmas. Excellent food a bit slow on 25th but still very good. Staff were always helpful and nothing to much trouble. Only downside was a table of 10 on Christmas Eve who moaned that the 1 man singer was to loud only guests in the room who thought this way.

 Report
Helpful?
Thank Robert S
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

We are delighted that you found our catering to be excellent over the Christmas period. Thank you for this valued feedback and for choosing to stay with us at the Royal. Our staff very much appreciate your kind comments. We hold a Gold level Investor in People Award and as such our staff are very much valued here at the...

London
Reviewed 3 weeks ago

Stayed here for five days over the Xmas period,the staff were fantastic,nothing was too much trouble.The food was excellent and so much choice ,the service was great ,it was Xmas the restaurant was full so things took a little longer but the lunch was worth the wait, we weren't there to hurry.We have previously stayed at other hotels in St...

 Report
Helpful?
2Thank Glynis P
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Thank you for your kind and thoughtful comments. We are delighted that you enjoyed a wonderful Christmas at the Royal. We are proud of our Island hospitality and are pleased that you would recommend us following your in-house stay. Our team at the hotel take great encouragement from your feedback. In addition to almost 300 Christmas lunches being served we...

Reviewed 3 weeks ago via mobile

10 of us went for lunch on Christmas day and the main course was inedible. Ruined Christmas and caused arguments. How can a hotel get it so wrong especially on the most important day of the year! We complained and will be speaking to the general manager tomorrow

 Report
Helpful?
3Thank JackieVidegrain
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

This diner has been contacted directly and whilst our opinions may differ regarding aspects of this review, matters have been resolved amicably.

Bracknell, United Kingdom
Reviewed 12 December 2016

Stayed for a few nights in October - nice and clean accommodation, big positive is the parking space, nice restaurant (albeit on a bit of a pricey side) and excellent food. Very friendly and helpful staIf you can't sleep with a bit of a street noise take some earplugs if your room happens to be on the streetside - other...

 Report
Helpful?
Thank AMuk16
March, United Kingdom
Reviewed 16 November 2016

I was here to play in the Jersey Festival of Darts. Room was adequate if a little on the small side and the shower wasn't great on the first attempt but better on the second as it was the afternoon when I suspect less people were having a shower but nevertheless clean and they couldn't wait to clean your room....

 Report
Helpful?
Thank Juliet18064
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Thank you for your wonderful review. We are so pleased that you enjoyed your stay and that you would definitely stay with us again. Our hotel was 100% full at your time of stay and we value your comments and feedback. We hope to have the pleasure of welcoming back to the BEST WESTERN Royal Hotel at some future point.

Reviewed 14 November 2016

Took a group of around 20 over to the Royal for the Jersey Festival of Darts as we had so much fun last year. Had a very nice room on the 2nd floor, Breakfast was excellent, bacon could have been cooked a little more but did not detract from the overall quality. Had one evening meal in the hotel and...

 Report
Helpful?
Thank BrownieBig5
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Thank you. Your comment that you cannot wait to return in 2017 is so very much appreciated. It was a pleasure to host you at the Royal and we hope to welcome you back soon.

Reviewed 14 November 2016 via mobile

Fantastic weekend . Great room and breakfast staff fantastic cannot fault this hotel can't wait to go back next year . All rooms are well equipped hair drier iron and board toiletries our room had dressing gowns and door leading out to a terrace . The staff are friendly and really helpful I love this hotel

 Report
Helpful?
Thank Angelashaun
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

We are delighted that you had a fantastic weekend and cannot fault the Royal. Our staff are so pleased that you found us all to be friendly. This is appreciated. It is wonderful that you report that you love our historic town centre hotel and its many aspects relating to service and facilities. Thank you.

Leeds, United Kingdom
Reviewed 4 November 2016

A little late to review however, I read some of the negative reviews here and have to say that we had a wonderful few days here. The room was beautiful. The food was wonderful and the staff were nothing short of excellent. I would go back in a heartbeat. All in all, an excellent stay and I would not hesitate...

 Report
Helpful?
Thank Smudge210252
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Your comment that you would not hesitate to recommend us is very much appreciated by our team of staff and by us as management of the hotel. We are delighted that you enjoyed a wonderful few days. Thank you for your feedback.

358 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (111)
Viewed
Bathroom (13)
Viewed
Room/Suite (35)
Viewed
View from Room (5)
Viewed
Dining (15)
Viewed
Hotel & Grounds (11)
Viewed
2:13
Videos (2)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (211)
Viewed
Double Room with Extra Bed (35)
Viewed
Dining (36)
Viewed
Standard Double Room Blue Carpet (24)
Viewed
Standard Double Room Striped Carpet (28)
Viewed
Suite (45)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (20)
Viewed
Dining (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these St Helier hotels
0.5 km away
Monterey Hotel
Monterey Hotel
#7 of 31 in St Helier
676 reviews
0.8 km away
Royal Yacht Hotel
Royal Yacht Hotel
#2 of 31 in St Helier
1,580 reviews
0.8 km away
Pomme d'Or Hotel
Pomme d'Or Hotel
#4 of 31 in St Helier
1,385 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
The Inn Boutique
The Inn Boutique
#5 of 31 in St Helier
671 reviews
0.6 km away
The Savoy Jersey
The Savoy Jersey
#9 of 31 in St Helier
1,029 reviews
0.6 km away
Hotel de France
Hotel de France
#1 of 31 in St Helier
1,680 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites, rooms with balconies and 'four poster' bedrooms; AA Rosette restaurant and informal bar; Large rooftop terrace. Graded 3 stars by the AA. Parking is available but is limited to 16 spaces. ... more   less 

Additional Information about Best Western Royal Hotel

Address: David Place, St Helier JE2 4TD
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $124 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Royal Hotel 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com and Priceline so you can book your Best Western Royal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey/St Helier
Hotel Style:
#4 On the Beach Hotel in St Helier
#11 Business Hotel in St Helier
#14 Family Hotel in St Helier
#14 Romantic Hotel in St Helier
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Royal Hotel staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Best Western Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Patio rooms on the first floor very spacious”
 of 5 bubbles 436glynisp, 29 Dec 2016 | Read review
“Rooms away from the streetside are quieter”
 of 5 bubbles AMuk16, 12 Dec 2016 | Read review
“I know there were better rooms but as it was a darts tournament I think it was luck of the draw”
 of 5 bubbles Juliet18064, 15 Nov 2016 | Read review
“Attempt to secure one out of earshot of the 3 aircon generators!”
 of 5 bubbles deborahw580, 31 Oct 2016 | Read review
“All seem ok but one overlooking the terrace is a good choice”
 of 5 bubbles kencom, 25 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay