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Best Western Royal Hotel

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Best Western Royal Hotel
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784 Reviews from our TripAdvisor Community

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Showing 680: English reviews
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gloucester
Reviewed yesterday NEW

We were on a 5day/4night coach package. Lovely room, clean and outside terrace space (which we didn't expect). with plenty big enough bathroom. Unfortunatly it did seem a little noisy with what we thought maybe air conditioning and the heating coming on made a bit of noise to but after the first night/morning did not notice so much and understand...

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Helpful?
Thank JANE B
Nuneaton
Reviewed 3 days ago NEW

Stayed for 3 nights in April. The location is good, a reasonable short work into the heart of St. Helier. The check in procedure was friendly and efficient and the staff were all very professional throughout my stay. My single room was clean and tidy if a little "compact", and serviced every day. Excellent tea tray with plenty of packets...

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Thank andrewclaridge
Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

Looks good from outside, and reception/bar/lounge area but room left a bit to be desired. Old sash windows didn't shut properly and the 'secondary glazing' was as much use as a chocolate teapot. Tv didn't work, signal kept going. Ate in the bar , food was good, and not too expensive.

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1Thank Snakeydee
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Thank you for your feedback and custom. This is appreciated. We are pleased that you like the hotel exterior and public areas. The Royal is an 89 bedroom town centre hotel first established in the 1840's and its structure is Listed by the local Planning Authority in certain areas. It should be noted that much of the accommodation faces internal...

Funchal, Portugal
Reviewed 1 week ago

This was our first time in Jersey and we had a wonderful time. The hotel is very near the city centre, which for us was extremely convenient. We would look forward to our very comfortable clean quiet room at the end of a tiring day. Breakfast was excellent although the coffee was watery and weak on the last 3 days...

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1Thank Ana Paula F
Billericay, United Kingdom
Reviewed 1 week ago

We had a four day break to celebrate our 30th wedding anniversary, having honeymooned here in 1987 (and not been back since!). Had a really nice time; the hotel is smart and all staff were unfailingly excellent, though I will single out Carmen who really looked after us in the restaurant for our anniversary meal. They provided a complimentary bottle...

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Thank awb_11
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Gosh, what a great review. Thank you so much for your custom and feedback. Happy anniversary once again. Our catering and general staff are simply delighted with your feedback. We have reviewed the coffee arrangements since your stay. Our new bathroom to your allocated 'four poster' bedroom. We were full at the time of your stay and unfortunately a special...

Le Havre, France
Reviewed 1 week ago

For our first time in Jersey with our teenager, it was a success. We have been warmly welcome. The team was very nice with us and always ready to help us. Our "family" bedroom was very comfortable and peaceful with a free of charge wifi access. We highly appreciated the bar where we could dine with our daughter. We'll certainly...

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Thank IsabelleDH76
Guildford, United Kingdom
Reviewed 2 weeks ago via mobile

A bit dated but clean place and friendly staff. All you could ask for in rooms. Only had breakfast there which was fine - eggs cooked to order but coffee poor. Good central location. Great secure car park.

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Thank davidlisapage
Reviewed 2 weeks ago via mobile

We've visited this beautiful hotel 6 time's now & have never been disappointed. If you have any problems at any time one of the Staff Members will always sort it out without any hassle. Most of the rooms have been updated, but there are few rooms that could do with updating but even so they are all spotless. I love...

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Thank Dawn B
Angmering, United Kingdom
Reviewed 4 weeks ago

The Roya is an older style Hotel situated just a short walk from the centre of St Helier & away from the hustle & bustle of the water front, for us an ideal Hotel for our 4 Day break. The staff were all welcoming & friendly , the service was excellent & the buffet breakfasts were very good!. We had...

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Thank 61Michael2015
ManagerJersey, Manager at Best Western Royal Hotel, responded to this review

Thank you for your fantastic review. It sums-up what we are seeking to achieve at the Royal. We have just completed our winter upgrades, having refurbished another 15% of our hotel bedrooms. Each year we seek to do this as we are a traditional hotel and this helps us to maintain standards at our town centre hotel. Thank you once...

Holt, Norfolk
Reviewed 5 weeks ago

Stayed for 4 nights with friends on a package deal. The Hotel was everything we could have wanted. Rooms and bathrooms well equipped and spotlessly clean. We ate in the restaurant on our first night and the food and service was second to none. We would have eaten there again but had found an Italian restaurant which we wanted to...

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Thank BJS220

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Seasons Restaurant
Seasons Restaurant
Cuisines: British, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites and executive bedrooms; AA Rosette restaurant and informal bar; Large rooftop terrace. Graded 3 stars by the AA. Parking is available but is limited to 16 spaces. ... more   less 

Additional Information about Best Western Royal Hotel

Address: David Place, St Helier JE2 4TD
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: $163 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Royal Hotel 3*
Number of rooms: 89
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Also Known As:
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey/St Helier
Hotel Style:
#4 On the Beach Hotel in St Helier
#11 Business Hotel in St Helier
#14 Family Hotel in St Helier
#14 Romantic Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Royal Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably best not to face onto the street (David Place).”
awb_11, 22 Apr 2017 | Read review
“Ask for quiet rooms.”
IsabelleDH76, 21 Apr 2017 | Read review
“Balcony or patio rooms offer the freedom from Just a room. Room 127 Recommended ..”
61Michael2015, 29 Mar 2017 | Read review
“Patio rooms on the first floor very spacious”
436glynisp, 29 Dec 2016 | Read review
“Rooms away from the streetside are quieter”
AMuk16, 12 Dec 2016 | Read review
5 of 5