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Crowne Plaza Knoxville

Expedia.comUSD 127*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 165*
USD 127*
USD 165*
USD 127*
USD 165*
USD 127*
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Crowne Plaza Knoxville
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522 Reviews from our TripAdvisor Community

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Showing 517: English reviews
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Reviewed 2 days ago NEWvia mobile

Wanda Golden is fantastic! Super friendly, super efficient, and always has a smile! She made my experience here a good one. The hotel is beautiful, and people always seem ready to help you any way they can. Great food as well.

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Helpful?
Thank Matthew P
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Thank you for your wonderful feedback regarding your recent stay with us at the Crowne Plaza Knoxville. We're delighted to hear what positive service and overall hotel experience you had with us. We hope to have the opportunity to welcome you back on many more occasions. Thank you again and we wish you safe travels!

Columbus, Ohio
Reviewed 2 weeks ago via mobile

The Holiday Inn Crown Plaza is in the center of Old Town Knoxville and it worth the stay. It's currently under going some construction but it was no problem during my stay. The staff was very polite and accommodating. If you don't like eating in the hotel there are plenty of restaurants a mile or less. They recognized that I...

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Helpful?
Thank Freda B
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Freda, Thank you for your fantastic review of the Crowne Plaza Knoxville. We're so pleased to hear how much you enjoyed our location and service. We hope to welcome you again soon! Safe travels, Guest Service

Spring Hill, Tennessee
Reviewed 2 weeks ago

I was in Knoxville for a weekend conference and this was the hotel we stayed at. I would say the staff did an outstanding job in accommodating our group. One of the marks of a great organization is how they handle when something goes wrong. We had a maintenance issue in the room after 10PM. The staff was there immediately...

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Helpful?
Thank ejf33950
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so glad to hear what a wonderful stay you had with us and we hope to welcome you back again soon. Safe travels!

Chester, Virginia
Reviewed 2 weeks ago via mobile

Beautiful, clean hotel with friendly staff right across the street from Market Square and within walking distance of breweries, restaurants and shopping galore! We only stayed one night on our way through town, but I expect that we will be back!

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Helpful?
Thank LisaN0421
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear LisaN0421 Thank you for your 5 star review of the Crowne Plaza Knoxville. We're happy to hear what a fantastic stay you had with us, especially regarding our great downtown location. We look forward to welcoming you back again soon. Safe travels, Guest Service

Orlando
Reviewed 3 weeks ago

Need a place to stay on your way from MI to FL. Crown Plaza Knoxville has a great price for the value. Absolutely beautiful hotel and very nice room. So glad I found this one and when I decide to visit TN again I will definitely stay here.

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Helpful?
Thank Q9544MEmaryw
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Q9544MEmaryw, Thank you for your superb review of the Crowne Plaza Knoxville. We're glad to hear what a fantastic stay you had with us, especially regarding our rooms and location. We look forward to welcoming you back again in the near future. Safe travels, Guest Service

Philadelphia, Tennessee
Reviewed 3 weeks ago

We picked the Crowne Plaza because of its proximity to Market Square and its pet-friendly policy, and we were quite pleased with our stay. Everyone was welcoming and friendly; the room was spotless and the mattress was comfy. The only drawback was that it took an act of Congress to get them to tell us that there *is* an up-charge...

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Helpful?
Thank BayInTN
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Thank you so much for taking the time to leave us your review. We're so appreciative of your comments and will work hard to fix the issues you mentioned. Thank you again and we hope to welcome you back soon.

Florence, South Carolina
Reviewed 3 weeks ago

We stayed at this hotel for a home and garden show that was being held at the convention center in downtown Knoxville. The reservations were made by a friend that lived in the area and knew that we wanted a place within walking distance to the convention center. This place not only fit the bill, but wasn't too bad on...

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Helpful?
Thank billcieluch
Chattanooga, TN
Reviewed 4 weeks ago

Attended small conference. Comfortable room although a fair amount of noise from neighboring room. Updated bathroom with walk-in shower. HVAC, wifi, lighting all fine. Food and service in meeting space was very good. Nice covered parking garage - exiting main level goes outside but back into another covered level.

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Helpful?
Thank tandemcha
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Thank you for your great review of the Crowne Plaza Knoxville. We appreciate your feedback and glad you enjoyed your overall stay with us. Come see us again soon! Thank you, Guest Service

Reviewed 4 weeks ago via mobile

The Crown Plaza is a very good hotel in the center of downtown Knoxville. The rooms are spacious, comfortable, and affordable. The hotel has a full bar and a GREAT hotel gym. The restaurant has a very tasty and reasonably priced buffets. Also, the hotel has multiple meeting rooms.

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Helpful?
Thank Gary M
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear Gary M, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We're delighted to learn what a fantastic stay you had with us, especially with our restaurant, fitness center, rooms and amenities. We look forward to welcoming you back again soon. Thank you, Guest Service

Auburn, Alabama
Reviewed 21 March 2017 via mobile

The hotel was clean and looked like it had recently been renovated. We had a room on 12th floor. Only negative was the sirens at night. The service was excellent. The hotel was within walking distance of Market Square, and the KAT Trolley Green line stops right in front of the hotel.

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Helpful?
Thank TxGaCo
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville, responded to this review

Dear TxGaCo, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We're so happy you enjoyed our hotel, service and location. We hope to welcome you back to another enjoyable stay in the future! Guest Service

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations! ... more   less 

Additional Information about Crowne Plaza Knoxville

Address: 401 W Summit Hill Dr, Knoxville, TN 37902-1416
Region: United States > Tennessee > Knoxville
Price Range: $168 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Knoxville 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Crowne Plaza Knoxville Hotel Knoxville
Knoxville Crowne Plaza
Hotel Style:
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#24 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Knoxville staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the front side of the hotel have a great view, but there is some street noise that might not be to everyone's taste!”
billcieluch, 5 Apr 2017 | Read review
“None, stay away”
15natalyam, 19 Mar 2017 | Read review
“The higher up the better”
dang309, 28 Feb 2017 | Read review
“Ask for a room that overlooks Market Street.”
ReaghanandAmeliasMom, 21 Feb 2017 | Read review
“Do the VIP floor! By the time you figure free drinks and breakfast, it pays for itself!”
F3654UWpatriciam, 7 Jan 2017 | Read review
5 of 5
Expedia.com
USD 127* /night
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Booking.comUSD 127
CrownePlaza.comUSD 127
TripAdvisorUSD 127
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*Disclaimer
Prices are for 1 room, 2 adults
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