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Knoxville Marriott

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Knoxville Marriott
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Knoxville Marriott
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Showing 505: English reviews
Memphis, Tennessee
Reviewed 23 October 2016 via mobile

This place desperately needs updating and it is overpriced for what it offers. The bathrooms are dirty feeling because there is rust on the shower ceilings. I had a handicap room and while the bathroom was large there were no Kleenex and the shower only had a hand held sprayer, no regular wall nozzle. It was very uncomfortable. Also the...

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Helpful?
Thank grits_are_good
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your feedback, and we apologize for disappointing you with your stay. The housekeeping and shower issues have been addressed, and thank you for letting us know about them so we can get the problems corrected. If you would like to discuss your restaurant experience further, please don't hesitate to contact us directly. Thank you again for staying...

Collierville, Tennessee
Reviewed 23 October 2016 via mobile

This hotel is located close to everything you would want to do during a stay in Knoxville. The hotel is a bit older than some other Marriott properties we have stayed in recently, but the staff was friendly and rooms were exceptionally clean. The beds were very comfortable and the view from the balcony was beautiful. My only complaint is...

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Helpful?
Thank R5430GAjennifers
Massena, New York
Reviewed 19 October 2016 via mobile

Older Hotel, very dated, 80's style, wallpaper and border. I had an inside room, no windows to the outside, a large window facing the hall and two entries, front and back of the room. You have to make sure the drapes are completely closed, actually had to prop something up to cover a gap near the door to ensure people...

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Helpful?
Thank Marie P
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your review. We're sorry to hear you weren't pleased with your room location, and we would have been happy to move you to an outward facing room. We are also hoping for some updates soon, and we hope to see you again in the future.

Las Vegas
Reviewed 16 October 2016

I travel nearly almost week for work, and I would rather sleep in a rental car then stay in this hotel ever again. DIRTY and DATED! My colleague didn't even get her room cleaned the first day, and it looked like someone else slept in her bed while we were gone! I told housekeeping, and she acted like I had...

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Helpful?
Thank LoveToTravel0601
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your feedback, and we apologize for the issues you experienced. They have been addressed with the appropriate managers. We are also hoping for some updates to the property soon. What you experienced certainly isn't typical, and we hope you'll give us another chance in the future. Please don't hesitate to contact us directly if you'd like to...

Reviewed 14 October 2016 via mobile

Stayed here for a convention. Positives: Parking Friendly front desk Location within walking of most downtown stuff Negatives: Hotel extremely dated Room cleaning was very poor Lunch "buffet" terrible...even had warm water to drink. Noise made it hard to sleep.

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Helpful?
Thank turtleeater2099
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your review. We appreciate your compliments about the front desk and are glad to hear our location was convenient for you. We apologize for the room and restaurant issues you experienced, and they have been addressed with the appropriate management teams. We are also hoping for some updates to the property soon. Thank you again for staying...

Lynchburg, Tennessee
Reviewed 13 October 2016

Have stayed at this property several times over the years. It is a rather dated but is clean and comfortable. The staff is always helpful and courteous. There is ample free parking and a nice lobby. I would stay again.

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Helpful?
Thank ironfloor49
Owensboro, KY
Reviewed 11 October 2016

We stayed here for one evening en route to Atlanta. The staff was so friendly. Yes, this is a dated property but it's location and views are perfect. Be sure to walk downtown and visit the shops and restaurants.

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Helpful?
Thank bluegrassmom3
Excelsior, Minnesota, United States
Reviewed 9 October 2016 via mobile

I recently stayed at the Knoxville Marriott for a business meeting. We had to call the front desk on the afternoon of our second day because the housekeeping staff had skipped our room the first day and it seemed like we were going to get skipped on the second day as well. I also thought the rooms were very dated...

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Helpful?
Thank Andy L
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your review, and we apologize for the housekeeping oversight. We are also hoping for some updates to the property soon. Please don't hesitate to contact us directly if you'd like to discuss your experience further, and thank you again for staying with us.

Columbus
Reviewed 8 October 2016

Everything was just great. We had our family reunion there. The food was great and the rooms were too. I just wished they had the hot tub. I would have enjoyed that, but the kids and everyone else enjoyed the pool. They had a upper floor that we had for breakfast our meet and greet were on the main floor,...

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Helpful?
Thank Debra P
Reston, Virginia
Reviewed 27 September 2016

Nothing egregiously wrong with the hotel but it is clearly showing its age. Also some of the common spaces (gym) need a major overhaul and a nice cleaning wouldn't hurt. When running on the treadmill (that wasn't exactly level or sturdy) you could see all the cobwebs on the windows. The room was fine, your basic Marriott, the lobby is...

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Helpful?
Thank LessWork M
KMarriott, Manager at Knoxville Marriott, responded to this review

Thank you for your review, and we're happy to hear you enjoyed the football game! We are hoping for some updates to the property soon, and we hope to see you again sometime. Thank you again for staying with us.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
  • Multilingual Staff

Additional Information about Knoxville Marriott

Address: 501 E Hill Ave, Knoxville, TN 37915-2516
Region: United States > Tennessee > Knoxville
Price Range: $219 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knoxville Marriott 3.5*
Number of rooms: 378
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Also Known As:
Marriott Knoxville Hotel Knoxville
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Questions & Answers

Questions? Get answers from Knoxville Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel”
 of 5 bubbles Arness, 7 Dec 2016 | Read review
“River view is a bonus”
 of 5 bubbles hotelier427, 6 Nov 2016 | Read review
“This is a tricky hotel to get to from the highway?!”
 of 5 bubbles antioch1212, 29 Oct 2016 | Read review
“Exterior only”
 of 5 bubbles day1, 23 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles LoveToTravel0601, 15 Oct 2016 | Read review
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