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07/05/2017 08/05/2017
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    Knoxville Marriott

    501 E Hill Ave, Knoxville, TN 37915-2516
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 27
    USD 199*
    USD 172*
    USD 199*
    USD 199*
    Traveller (64)
    Room & Suite (21)
    Dining (6)
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    Overview

    • Excellent24%
    • Very good32%
    • Average26%
    • Poor10%
    • Terrible5%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Knoxville Marriott
    Special Offer: Member Rates
    Hotel packages
    Hotel deals
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 5 days ago

    Overall I enjoyed the weekend at Marriott. I was there for a conference and from what I could tell the staff did an amazing job making sure things ran smooth. The food was delicious. The front desk staff was very friendly. I had requested to...More

    Helpful?
    Response from Kimberly B, Front Office Manager at Knoxville Marriott

    Ms. White, As the Front Office manager, I especially love hearing good things about our desk agents, and I’m glad that you enjoyed the accommodations made for your conference! I am disappointed to see that your experience at our bar wasn’t as satisfying as the...More

    Reviewed 3 weeks ago

    The reviews are accurate. This hotel needs updating, but our room was clean and the staff at the front desk and restaurant were excellent. We were in town for an event at the Knoxville Civic Center and Auditorium and this hotel is connected to the...More

    Helpful?
    Response from Kimberly B, Front Office Manager at Knoxville Marriott

    Thank you for taking time to review your stay and for your kind remarks about our staff. We try to emphasize customer service, so it is rewarding when our guests recognize our efforts. I apologize for the issue with housekeeping you encountered. I will address...More

    Reviewed 4 weeks ago via mobile

    It is really simple from a customer perspective: This Marriott is in need of a remodel. Period. Yes it is clean and yes it is somewhat comfortable, and yes the staff were very helpful and nice, but dang, Marriott is better than the condition of...More

    Helpful?
    Response from Kimberly B, Front Office Manager at Knoxville Marriott

    Thank you for taking time to review your stay with us. I apologize our current appearance did not meet your expectations. We are hoping for a renovation soon, sure to better meet the needs of our modern guests. We strive to provide all our guests...More

    Reviewed 4 weeks ago

    It's rare that I don't write positive reviews, but our stay this weekend was with mixed results. Overall this is a marginal Marriott property and needs an overhaul. To be specific: check in was positive, cable tv was out in bar during NCAA games -...More

    Helpful?
    Response from Kimberly B, Front Office Manager at Knoxville Marriott

    Thank you for your review. Feedback helps us to better serve our future guests. I regret your stay with us was unpleasant. We strive to provide all our guests with a positive experience, so I apologize we fell short. I have shared your remarks with...More

    Reviewed 4 weeks ago

    Stayed for the week on business and yes the hotel is a little dated with a need of updating but the staff is excellent and very polite. Concierge lounge was great as well as the exercise room. The positives out weight the negatives. Will stay...More

    Helpful?
    Crowne Plaza Knoxville
    522 reviews
    #23 of 87 hotels in Knoxville
     
    Holiday Inn World's Fair Park-Knoxville
    721 reviews
    #13 of 87 hotels in Knoxville
     
    Four Points by Sheraton Knoxville Cumberland House
    321 reviews
    #30 of 87 hotels in Knoxville
     
    Hilton Knoxville
    1,135 reviews
    #20 of 87 hotels in Knoxville
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 162 - USD 281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (64)
    Room & Suite (21)
    Dining (6)
    Pool & Beach (2)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Five
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    Nearby Attractions
    Tennessee Theatre
    387 reviews
    .66 km away
    East Tennessee History Center
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    .78 km away
    Bijou Theater
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    .67 km away
    Krutch Park
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    .85 km away
    Questions & AnswersAsk a question
    Martha M
    What is the pyramid-shaped structure in the middle of the atrium used for? It looks like there might be a small bar in the top of it but it was closed off. (It's cool-looking)
    5 January 2017|
    Answer
    Response from KMarriott | Property representative |
    The pyramid structure was originally built as a bar in the 1970s. It has not been in use for some time and is currently used for storage. Thank you for staying with us!
    1
    Vote
    momof32017
    Are fridges available to have in the rooms? And, if so, what is the rental charge?
    3 January 2017|
    Answer Show all 3 answers
    Response from KMarriott | Property representative |
    Yes, fridges are available upon request and are complimentary. They are available on a first come, first serve basis. Thank you for your question, and we hope to see you soon!
    0
    Votes
    Amanda R
    restaurant in your hotel ?
    2 January 2017|
    Answer Show all 6 answers
    Response from KMarriott | Property representative |
    Yes, PioneerTW is correct. We hope to see you soon!
    0
    Votes
    Room Tips
    "The hotel has atrium and river views - request an upper floor river view room."
    Read review
    "Ask for a river view...high room"
    Read review
    "If light bothers you when you sleep, ask for a room that doesn't overlook the lobby."
    Read review
    "Go to a different hotel"
    Read review