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Holiday Inn Knoxville West- Cedar Bluff Rd

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Holiday Inn Knoxville West- Cedar Bluff Rd
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406 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Knoxville West- Cedar Bluff Rd
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Showing 403: English reviews
Knoxville, Tennessee
Reviewed 2 weeks ago

I have been staying at the HI CB for all of our corporate meetings for several months now. Check in is always fast and friendly. Room service gets my meals to me hot and timely. The bar staff at Gibby's is awesome, i feel like im at home when i dine with them. The food is great, good selections &...

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Helpful?
Thank bama1972
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We could have not asked for a nicer review! Thank you for taking the time to share your experiences at our property. We appreciate the kind words and it is always a privilege to serve you. We look forward to your next visit.

Mississippi
Reviewed 3 weeks ago

Excellent hotel and excellent staff guided by an exceptional GM! They are all super-friendly, prompt, professional, and caring. I travel quite often for business purposes... just wish this same hotel and team existed everywhere I visit. Better yet, if I were "filthy rich", I would just purchase a hotel in every state and ask the GM of this hotel to...

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Helpful?
Thank Dr K L
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Wow! What a great review. I am very humbled by your comments about my performance and my team's performance. I am very blessed to have an awesome team that make me look good every day. They truly understand the meaning of genuine hospitality and superior service. Thank you for taking the time to share your experience at our property and...

Reviewed 3 weeks ago via mobile

I regularly hold my business meetings in this location. It has always been a great location. Today I experienced beyond and above service and kindness from the GM of the hotel. In between meetings I had only 30 minutes for lunch and went down to the on-site restaurant to eat. It was closed for an event. The hotel GM overheard...

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Helpful?
Thank marvin f
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

I am so thankful that you took the time to write this kind review. It was my pleasure to offer you lunch as our guest. You were in a time crunch and it was clearly the hospitable thing to do. Holiday Inn was founded by one of the great ambassadors of hospitality, the late and great, Kemmons Wilson. He has...

Reviewed 3 weeks ago

I had an amazing experience at this hotel. It was just a one night trip for business, but this place was exactly what I needed. The room was extraordinarily clean and the bed was majorly comfortable. The bar had a great atmosphere and the onsite cafe was phenomenal. Brandon and April were my favorites. They went above and beyond, and...

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Helpful?
Thank Veronica W
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What an awesome review! Thank you for taking the time to share your experience at our property. April and Brandon truly love to deliver genuine hospitality and superior service as do our housekeeping and culinary team. We look forward to your next visit!

Asheville, North Carolina
Reviewed 14 February 2017

We just got home from taking a trip to Knoxville to take our daughter to the zoo. I booked an Executive Suite at the Holiday Inn West for the space and the value. The room(s) were plenty for our needs and clean. My daughter spent part of each day in the indoor pool and loved it. The bed was very...

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Helpful?
Thank Dave F
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at our property. We appreciate your kind words concerning our services. There are days that we do choose not to do a buffet because if we have a night with lower occupancy, the food will just sit in the chafing dishes and lose its quality. In order to offer our...

Fort Thomas, Kentucky
Reviewed 13 February 2017

the food at the bar was very good but the breakfast was the best eggs benedict I had for the past 7 days in Florida from different places. The cook Charlie was immaculate in presentation and just the right amount of potatoes on the side . only thing could have been better was to have been given the choice to...

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Helpful?
Thank victoriagibson
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at our property. We appreciate the recognition that you bestowed on Charlie, Talisa and Juneice. They are all rock stars! Thank you for giving us the opportunity to serve you and we look forward to seeing you again.

Laurinburg, North Carolina
Reviewed 23 January 2017

Clean rooms with very comfortable beds. Onsite café if you're into eating at the hotel. Nearby shopping and Turkey Creek. Easy in and out off of Interstate 40. Very friendly staff with prompt service and fulfilling requests.

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Thank boowobby
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for sharing your experience at The Holiday Inn Knoxville-West Cedar Bluff. We appreciate your kind words. Our team truly enjoys offering genuine hospitality and superior service. We look forward to your next visit.

San Antonio, Texas
Reviewed 21 January 2017 via mobile

I am very pleased with how well run this hotel is compared to the last time I stayed here several years ago. I knew they did renovations to this location a few years ago and that- along with knowing I had room to park my large truck in here- made me come back and give it another try. I'm definitely...

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Helpful?
Thank TXAgitator
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What a wonderful review! Thank you so much for your kind words about the improvements at our property. Our ownership and team members understand that it is very important to offer our guests genuine hospitality and superior service. Thank you for sharing your experience at our property. We look forward to serving you again.

Windsor, Canada
Reviewed 18 January 2017

The hotel had a nice restaurant , we had a very good dinner good prices , we ate in our room our little dog sleep in his little bed on the floor , we all had a good sleep ,dog area with bags and a place to put , any one that has a pet usually has there own stuff...

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Helpful?
Thank Bob B
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciated the opportunity to serve you. Thank you for taking the time to share your experience at our property. We look forward to serving you again.

Knoxville, Tennessee
Reviewed 23 December 2016

Had lunch with several friends at Gibby's on 12/21 and the service and food was very good. It was a great atmosphere and I would definitely recommend it. In addition, the rest of the hotel staff I came in contact with were very friendly as well.

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Helpful?
Thank csjlsm
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for the kind comments concerning our food and service. It was a pleasure to serve you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Price Range: $143 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Family Hotel in Knoxville
#15 Romantic Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and other travellers.
5 questions
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Shanghai, China
Boston, Massachusetts
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Questions? Get answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel recently renovated, all rooms look great!”
 of 5 bubbles bama1972, 7 Mar 2017 | Read review
“I've stayed here multiple times in different level rooms from single all the way up to King-sized Suite - all excellent choices!”
 of 5 bubbles 628kml, 2 Mar 2017 | Read review
“If you are traveling on Interstate, stop at a rest stop and get discount coupons.”
 of 5 bubbles boowobby, 23 Jan 2017 | Read review
“pet rooms were on the first floor with a nice dog area for them with disposal area for the pets .we will be going back next year”
 of 5 bubbles 972bobb, 17 Jan 2017 | Read review
“I would stay closer to the lobby as the hotel is fairly large and it is hard to get to parking lots in the back.”
 of 5 bubbles ShanMarieS, 27 Nov 2016 | Read review
5 of 5