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Holiday Inn Knoxville West- Cedar Bluff Rd

Visit KnoxvilleUSD 116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 151*
USD 116*
USD 117*
USD 151*
USD 116*
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Holiday Inn Knoxville West- Cedar Bluff Rd
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428 Reviews from our TripAdvisor Community

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Showing 425: English reviews
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Reviewed 4 days ago NEWvia mobile

Great employees who provided wonderful service to me and my family. They were very friendly ladies who cared about their customers. My family and I enjoyed them and hope to see them again one day. They're the best!

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Helpful?
Thank Adrianna W
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at our property and the wonderful compliments. We have an awesome team who deliver genuine hospitality and superior service t our guests. Thanks for noticing. We hope to serve you again in the near future!

Silver Springs, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This was a passing through stay for me. One night. As a Spire Elite member, this hotel was everything good that I expect from a Holiday Inn. Clean, comfortable, friendly with good service, and being treated like a valued guest. The best part for me was breakfast. They offered a buffet or you can order off the menu. I did...

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Helpful?
Thank LarryD129
About Hotel's Favourite Review
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a nice review. Tammy and Elaine take excellent care of our guests as they enjoy delivering genuine hospitality and superior service. We look forward to seeing you again in the near future!

Cullowhee, North Carolina
Reviewed 6 days ago NEW

Perfect location for shopping, dining, movies, etc. Our room was nice. Small bathroom but clean. I had a conference to attend and there was no lunch served in the hotel at the restaurant or bar. Odd. We did get some wings for dinner one evening at Gibby's in the hotel and they were really good! Breakfast was a nice buffet...

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Helpful?
Thank auntiem04
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such an awesome review. Our team is dedicated to offering genuine hospitality and superior service to our guests. Elaine, Cheyenne and Rhonda are awesome team members. Thank you for noticing. We certainly look forward to your next visit.

Knoxville, Tennessee
Reviewed 6 days ago NEW

So accommodating! We stay here every year and they always go above and beyond the call of duty. Friendly staff (actually, love everyone on staff), clean (spotless) hotel and great food! And if that isn't enough, it is conveniently located as well. Don't miss this stop if you are needing to rest your head in Knoxville!

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Helpful?
Thank janie C
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for sharing your experience at our property. It is a joy to serve you and it is guests like you that truly make our day. Thank you for your kind words and loyalty to our property.

Gulf Breeze, Florida
Reviewed 1 week ago

We were traveling with our new puppy and were having difficulty finding a pet friendly hotel. We happened upon Holiday Inn Knoxville West. Upon arrival, the desk manager, Don, exceeded our expectations checking us in. We felt immediately welcome after a long day on the road. He was kind enough to give us puppy treats to take to the room....

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Helpful?
Thank lisadon2015
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at our property. Don is a fantastic team-member and truly offers genuine hospitality and superior service. We also love our guests pets!!!! We look forward to your next visit.

Reviewed 2 weeks ago

We were very surprised about how clean and modern the rooms were. The staff was exceptional, we have wonderful service! Cheyenne and Rhonda in particular were fantastic and went above and beyond to help us. The hotel has an indoor heated pool and a basketball court. We will certainly be using this hotel again in the future!

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Helpful?
Thank Jess B
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for the kind words concerning our team and property. We recently completed an award winning renovation and we are glad you noticed the improvements. Cheyenne and Rhonda are all-stars and we are proud that they are on our team. We are happy you enjoyed our pool and basketball court and we certainly look forward to your next visit!

Old Hickory, Tennessee
Reviewed 2 weeks ago via mobile

Very friendly service and clean facilities. Elaine and Ron were very hospitable! We will be staying here again and recommend it highly. Our kids really liked it as well. Bummed I forgot my bathing suit, pool was pretty.

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Helpful?
Thank jordancooper13
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thanks for your kind words about Elaine and Don, they are both great team-members. We look forward to your next visit....don't forget the bathing suit! :)

Chicago, Illinois
Reviewed 2 weeks ago

I travel a lot. Nothing compared of the hospitality I received by Elaine. We loved her Scottish accent with a bit of Spanish humor. This made my day. Thank you for a tremendous stay at your hotel. We will definitely come back.

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Helpful?
Thank rmharbin2009
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

I agree with you, Elaine is an amazing asset to our property. Our team works every day to offer genuine hospitality and superior service. We appreciate the opportunity to serve you and thank you for sharing your experience at our property. We look forward to serving you again soon.

Saint Louis, Missouri
Reviewed 3 weeks ago

I recently hosted an educational workshop at the Holiday Inn Knoxville West and had a fantastic experience. Charene was great to work with in the months/weeks/days leading up to the event and made sure I had everything I needed. Jose helped us with our setup the night before and provided us with phenomenal customer service. I cannot say enough good...

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Helpful?
Thank kmheck90
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are very thankful that you chose to hold your event at our hotel. I could not agree more with you, Chareen and Jose are top notch at their positions, and we are truly thankful that they are part of our team. Thank you for acknowledging them. We look forward to your next event!

Reviewed 3 weeks ago via mobile

We needed accommodation at the last minute when there was a problem at another hotel. Cheyenne helped make our check-in smooth and painless, even though we had some specific needs. But she really showed her leadership skills when the hotel wifi was down and she had to deal with all of the complaints coming in from guests. I was in...

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Helpful?
Thank Teri B
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for this amazing review. I could not agree with you more, Cheyenne does an amazing job and she is a truly valued team-member. We will gladly share your review with her. We look forward to serving you in the near future!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923-4508
Region: United States > Tennessee > Knoxville
Price Range: $140 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Kognitiv US Corp, IHG, Orbitz, Expedia, Travelocity, Cancelon, Priceline, TripOnline SA, HotelsClick, getaroom.com, HotelQuickly and HRS so you can book your Holiday Inn Knoxville West- Cedar Bluff Rd reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Family Hotel in Knoxville
#15 Romantic Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had no view at all but it didn't seem to matter.”
auntiem04, 22 May 2017 | Read review
“The first floor rooms have a walkout to a grassy area for pets.”
lisadon2015, 15 May 2017 | Read review
“Hotel recently renovated, all rooms look great!”
bama1972, 7 Mar 2017 | Read review
“I've stayed here multiple times in different level rooms from single all the way up to King-sized Suite - all excellent choices!”
628kml, 2 Mar 2017 | Read review
“If you are traveling on Interstate, stop at a rest stop and get discount coupons.”
boowobby, 23 Jan 2017 | Read review
5 of 5
Visit Knoxville
USD 116* /night
View Deal
Orbitz.comUSD 117
HolidayInn.comUSD 116
HotelQuicklyUSD 151
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*Disclaimer
Prices are for 1 room, 2 adults
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