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Hilton Knoxville

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Traveller (140)
Room & Suite (66)
Dining (11)
Overview
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“market square”(163 reviews)
“self park”(28 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 236.
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Reviews (1,329)
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1,321 results
Traveller rating
559
388
214
98
62
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559
388
214
98
62
Show reviews that mention
All reviewsmarket squarethe executive loungeself parkconference centervalet parkingwithin walking distanceroom servicenice hotelvalet serviceheart of downtownut campusgay streetneyland stadiumfront desk staffnice stayenjoyed my staystaff was very friendly
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1 - 5 of 1,321 reviews
Reviewed 1 week ago

This extensively remodeled older hotel would be OK, except for management policies. They charged me a fine because traffic on the Interstate was much easier than I had allowed for, causing me to arrive about 30 minutes ahead of schedule. So they fined me a...More

Thank George E
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded yesterday

Dear George, Thank you for your honest and candid review from your recent stay with us. I do apologize that your stay was impacted by the charge to check into the hotel early. I would be happy to speak with you personally regarding the situation...More

Hotel's Favourite
Reviewed 15 November 2017

This hotel is in a great location downtown, close to Market Square and other great restaurant/shopping areas. The self parking is detached (unless I did that wrong), so a little tricky in the rain. I would stay here again.

Thank Ashley H
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 29 November 2017

Dear Guest, Thank you for your professional and balanced review of our property. We are pleased that you took the time to share with us. Sincerely, Paul Jordan General Manager

Reviewed 1 week ago

The staff was great. The lobby is nicely refreshed along with the rooms. Executive lounge was very nice. I actually came back for a repeat visit. Nice location. Good location downtown for easy access to many local areas.More

Thank Gordon F
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded yesterday

Dear Guest, It was a pleasure to hear that enjoyed your stay at the Hilton Knoxville hotel. I am thankful when our professional travelers take the time to give us feedback on our hotel and our associates. As a team we are grateful for your...More

Reviewed 1 week ago

I had a great experience staying for the Rhythm & Blooms music festival. The Hilton is a good location being both close to the festival, fabulous hotels, and local shops. I would highly recommend this location for attentive service, beautiful accommodations and a restful stay!

Review collected in partnership with Hilton Hotels & Resorts
Thank KristinC1989
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded yesterday

Dear Kristin, Just taking a moment to say thank you for your kind words about our hotel and our team members. We are pleased that you enjoyed our great city and hope to see you back again soon. Sincerely, Paul Jordan General Manager

Reviewed 1 week ago via mobile

I was in Knoxville recently, and I had the good fortune to stay at Hilton Knoxville. Ryan was a big help at the check-in, navigating me through the tricks to parking in the site's free garage. When he asked me if I had a room...More

Thank Art S
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded yesterday

Dear Art, What a kind gesture for your to take the time to recognize Ryan and hotel facilities. It is truly appreciated when someone take the time out of their busy schedule to say something positive about an associate that works to make them feel...More

View more reviews
Best Value Properties in Knoxville, TN
See all 87 hotels in KnoxvilleSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 131 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 131 - USD 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (66)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jon Denise D
11 October 2017|
Answer
Response from Linda S | Reviewed this property |
? call them.
0
Votes
Jon Denise D
14 April 2017|
AnswerShow all 5 answers
Response from PEWhite | Reviewed this property |
Just say "downtown near the university - not the airport hotel..."
2
Votes
Dan T
7 April 2016|
AnswerShow all 3 answers
Response from NCSmokey | Reviewed this property |
The only rooms with the sleeper sofa are the ones with a king bed; otherwise there are two queens in the room
0
Votes
Room Tips
"River view from higher floors. 16 thru 18 are reserved for Hilton Honors members."
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"Rm 1712 was very good, quite and with a limited view"
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"higher floors may be quieter."
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"Street side can be a bit noisy unless in higher floors."
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