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My family and I stayed here for the weekend, and really enjoyed our stay at this motel. This is a very clean and modern motel. Nice gym area and pool, although the pool is a bit small. Good enough for the kids to cool off.The...More
Took our team of department managers to Courtyard Marriot / Knoxville West / Bearden for an off-site meeting. The lobby is welcoming - with business folks buzzing around. Starbucks in the lobby. Our meeting room was set up just as we asked and the hospitality...More
Response from TeamConcord, Manager at Courtyard Knoxville West/BeardenResponded 6 March 2018
We appreciate your gracious feedback regarding your stay while attending a meeting at our hotel. We host a lot of meetings, so it is always great to learn from meeting attendees that they had such an enjoyable visit. We hope to have you...More
Excellence! Clean rooms, comfortable beds, fairly new hotel so that's expected. Beautiful spot atop a small hill. Tons of nice restaurants all around. Nice little craft beer spot near by wish I could have stopped by.
Would definitely recommend.
Response from TeamConcord, Manager at Courtyard Knoxville West/BeardenResponded 3 weeks ago
Dear jjcarr1979, we enjoyed having you as our guest and so happy our location made for a memorable visit.Thanks for choosing Courtyard Knoxville West/Bearden and for the recommendations! Hurry back to see us!
The two ladies working the front desk seemed to be put off by having us check in. The lobby was big and impressive. There is a nice outside fire pit to have drinks. The room was nice and clean. Very few bathroom toiletries and towels....More
Response from TeamConcord, Manager at Courtyard Knoxville West/BeardenResponded 2 May 2018
Thank you for reviewing our hotel. Please accept our apology for the service issues you encountered. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We will be working with the staff to make...More
I'm a regular customer to this hotel and a frequent traveler myself. I just had the worst experience ever.
I went to the hotel at 10pm, found they cancelled my reservation and sold out all the rooms. I have already checked in on the app,...More
Thank Christina G
Response from TeamConcord, Manager at Courtyard Knoxville West/BeardenResponded 27 April 2018
Dear Christina G, we are so very sorry for the poor arrival experience and the difficulties with your reservation. This was unfortunate and not the experience we had hoped for you. We have been working with both you and Marriott and have offered a resolution....More