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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

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Traveller (14)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire pit”(16 reviews)
“front desk”(42 reviews)
“waffle house”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (227)
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227 results
Traveller rating
158
47
14
5
3
Traveller type
Time of year
LanguageEnglish
158
47
14
5
3
Show reviews that mention
All reviewsfire pitfront deskwaffle housecomfortable bedssmall indoor poolhot and cold itemsnice bathroomcomplimentary breakfastking suitebusiness tripvery pleasant staywould definitely stay here againfitness centerconvenient locationoff the highwaystaff was very friendlyexcellent stay
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1 - 5 of 227 reviews
Reviewed 1 week ago

Good first impressions upon arrival. The check-in went without a hitch. The staff was friendly. The lobby was clean and inviting. Upon arriving at the room it appeared clean and as advertised. The pillows were not very comfortable (1 was too flat and 2 was...More

Thank Michael T
Hotel's Favourite
Reviewed 5 weeks ago

This hotel is located conveniently right off of the interstate which makes it easy for coming and going, and even though it is on the frontage road you don't hear the road noise which is nice. The staff was all very friendly and helpful, which...More

Thank Michael O
Reviewed 3 weeks ago

Very nice staff and Danielle was especially helpful. The rooms were clean and the entire hotel was well maintained. The rooms were a little smaller than normal but I think it because of no lounge chair being part of the furnishings. However, the rooms were...More

Thank BeachDweller317
Reviewed 18 May 2018 via mobile

My stay was absolutely wonderful from beginning to end! Sometimes it's the smallest details that makes the biggest differences. My stay couldn't have been any better. Holiday Inn Express & Suites Knoxville West - Papermill Dr is the best. I won't be staying anywhere else!...More

Thank cornellfriday
Reviewed 16 April 2018

We stayed here one night passing through on vacation. It was clean and up to date. The rooms were nice and the beds were firm. The staff was very friendly. We stayed on the second floor and people were smoking in the rooms because when...More

2  Thank atrainhansonn
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 114 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Knoxville
#19 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Knoxville
#19 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Jenfurball
12 July 2015|
AnswerShow all 5 answers
Response from Harry T | Reviewed this property |
Yes, but if there isn't, the front desk staff will be happy to provide one.
0
Votes
ktown_19
24 June 2015|
AnswerShow all 4 answers
Response from TNGirlie | Reviewed this property |
No ideal ... Never had a reason to ask. Sorry, I'm sure you could call or look on WebSite
0
Votes
Darkwing5
14 April 2015|
Answer
Response from LaTonya R | Property representative |
No, I am sorry we don't have a restaurant on site. However, there are several restaurants that deliver to our hotel :). We do offer hot breakfast (included in rate). I hope this helps. Feel free to contact us if we can be... More
1
Vote
Room Tips
"Get a room on the back side away from the interstate."
Read review
"The front of the hotel faces I-24. My preference is the back of the hotel facing the parking lot. Much more..."
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"Whirlpool Room is great !"
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"Request a room on the back side of the hotel due to the close proximity of the interstate."
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