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Embassy Suites by Hilton Knoxville West

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Traveller (92)
Room & Suite (40)
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Ratings and reviews
Certificate of Excellence
  • Excellent74%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping...
Offers from Embassy Suites by Hilton Knoxville West
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
9621 Parkside Dr, Knoxville, TN 37922-2202
Hotel website
15.3 km to Mc Ghee Tyson Airport
93 restaurants are within a 2 km radius
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Reviews (1,010)
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LanguageEnglish
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All reviewsevening receptionmade to order breakfastmanagers receptionomelettwo room suitegreat hotelcomplimentary breakfastknoxville westdefinitely stay here againfire pitrooms are spacioushot tubbusiness tripstaff was very friendlyeasy accessindoor poolwaffles
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1 - 5 of 1,008 reviews
Reviewed yesterday via mobile

Ok, so we stayed at the indoor Waterpark and did the water slides up in Pigeon Forge and on our way home we decided to stay at the Embassy in Knoxville, let’s just say WE had more fun here than at the Waterpark... from the...More

Thank buckelew2018
Hotel's Favourite
Reviewed 5 May 2018

We always stay at the Embassy Suites in West Knoxville when we have any opportunity for travel in that direction! Just to stay the night there is a mini vacation! Rooms, service, and Happy Hour is awesome! The Breakfast is REMARKABLE!

Review collected in partnership with Embassy Suites Hotels
1  Thank lynettegpritchett
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 5 May 2018

Thank you for returning to stay with us again here at the Embassy Suites by Hilton Knoxville West. Your good review and your business are appreciated. We are looking forward to hosting you again.

Reviewed 2 days ago

The stay here was perfect from breakfast to the evening reception. Everything was well put together and organized. The suites were spacious and we enjoyed a clean, well put together environment. We will definitely stay here again!

Review collected in partnership with Embassy Suites Hotels
Thank THBurns1
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded yesterday

We are glad you enjoyed your perfect stay here at the Embassy Suites by Hilton Knoxville West. Thank you for your good review and we look forward to your next stay.

Reviewed 3 days ago

As a Hilton Honors member we seek out Hilton properties as much as possible. This Embassy Suites is a fairly new property, very clean, very nice, very friendly staff. BIG ISSUE/PROBLEM: It was 95 outside and warm on the 6th floor. We cranked the A/C...More

Thank Eric L
Response from TYSKW_GM, General Manager at Embassy Suites by Hilton Knoxville WestResponded yesterday

A clean, comfortable room and exceptional service is at the heart of any good hotel stay and, while I am happy to hear the positive things you mentioned, I sincerely apologize we did not live up to your expectations with regard to the Air conditioner....More

Reviewed 3 days ago via mobile

We were passing through Knoxville on our way to DC. We like the room layout and awesome made to order free breakfasts of Embassy Suites. As a family of 5...the pull out sofa is a huge benefit for us. We have stayed in various Embassy...More

Thank WPSClarksvegas
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 2 days ago

We hope the rest of your trip went well. Thank you for complementing our staff and our hotel the Embassy Suites by Hilton Knoxville West. We are glad you enjoyed your stay and look forward to your next one.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 155 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Knoxville
#9 Business Hotel in Knoxville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 155 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Knoxville
#9 Business Hotel in Knoxville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (92)
Room & Suite (40)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
michael e
9 May 2017|
Answer
Response from TYSKW_GM | Property representative |
We would be happy to help with this. Please email to derek.mcelroy @ hilton . com with your name, confirmation number, date of arrival and vehicle information, like make/model, license plate. Thank you for choosing the... More
0
Votes
michael e
9 May 2017|
AnswerShow all 2 answers
Response from Michael L | Reviewed this property |
I would check with the hotel but if you are asking if it would be safe I would say yes
0
Votes
Alex B
9 July 2016|
AnswerShow all 3 answers
Response from TYSKW_GM | Property representative |
All our rooms have Full sofa sleepers. We do not have any rollaway beds on property because of local fire codes. We are not allowed to have a rollaway bed and an open sofa sleeper in one room because it could block... More
1
Vote
Room Tips
"Carpet needs replacing"
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"I liked having a corner room and the end of the hall. I was able to watch the sun rise from my room."
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"Please have Ashley Winters to clean my room each week!! She is Awsome!!!"
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"Bring your own pillow."
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