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TownePlace Suites Knoxville Cedar Bluff

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TownePlace Suites Knoxville Cedar Bluff
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152 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Manhattan, Kansas
Reviewed 1 week ago NEW

Con: Hotel is under renovation, so the breakfast is limited. Work starts about 8am so it's very noisy. Pro: Close to highway, and many restaurants, and shopping centers. Staff was helpful and professional. Room was clean.

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Helpful?
Thank Richard F
Travis M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Richard, Thank you so much for your kind comments regarding our hotel and staff. I look forward to sharing them with our team. I am sorry that our current breakfast did not meet your needs but I am happy to say that in addition to renovating all of our guest rooms and public spaces we are adding a hot breakfast...

Denver CO USA
Reviewed 18 March 2017 via mobile

The staff here is phenomenal. I have been here consistently since mid January and the staff is so nice, helpful, and professional. Travis and Joe at the front desk are always kind. The rooms are getting renovated but even so the suites are nice. Kitchenettes with all that pots, pans, utensils, and dishes necessary. The beds are a little hard...

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Helpful?
Thank JJBlondie
Pendleton
Reviewed 7 March 2017 via mobile

We got the handicap suite with a queen bed and a sleeper sofa. We loved the space, roomie. The roll in shower with comfortable chair was very nice. Everything was immaculate! The staff was very friendly and helpful. When we were entering after checking in, the housekeeping gal who was off the clock, very graciously helped me with my things...

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Helpful?
Thank Marita W
Utah
Reviewed 17 February 2017

Usually I love TownePlace Suites, but this one is in need of updating and repair. The first room we got the microwave handle was broken, the dishwasher was dirty, the cabinets were old and worn down and to top it off the room smelled like an old dirty rental apt. We opened the windows to let it air out while...

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Helpful?
Thank kpetee
Travis M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

kpetee, I'm sorry that your room did not meet your expectations. I am, however, happy to say that we are now beginning a full renovation of all of our guestrooms and public areas. I hope that for your next trip to Knoxville you will contact me directly and allow me to make arrangements for you to experience all of the...

Reviewed 25 January 2017 via mobile

I stayed at this hotel less than 24 hours and if I could give it zero stars, I WOULD!!!! My boyfriend and I stayed here 1/17/17 & we were scrambling to get out of there by 5am on 1/18/17. Just happened to be getting up early this morning and turned to look at this brown bed bug running across our...

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Helpful?
1Thank Bianca8141
Travis M, Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Bianca8141, I am very sorry that you encountered a bug during your stay. While we do have a pest prevention program in place to prevent such issues it is still possible in some cases for insects to reach the inside of our building. I want to assure you that this is being investigated and shared with our pest prevention team...

Cleveland, Ohio
Reviewed 18 December 2016 via mobile

We needed a half way point with pet friendly rooms. Older property but still OK waffles, boxed cereal, and muffins for breakfast. A nice 24 HR Kroger around the corner with plenty of other retail and restaurants around.

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Helpful?
Thank rgjp1970
Washington DC, District of Columbia
Reviewed 11 December 2016

This location is conveniently located near I-40/75 and 162 interchange. There is a mall a few miles down the street as well as numerous places to eat. This was a quiet location. Grab and go breakfast provided. This is fresh fruit, make your own waffles, and prepackaged muffins. They also have coffee and juice available. Comparable rates to other lodging...

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Helpful?
Thank Michael B
Portland, Oregon
Reviewed 20 November 2016

I booked this hotel using Reward points. I "assumed" there was airport transportation to the hotel but there wasn't. When I called the hotel the front clerk told us the Courtyard had airport shuttle. After a $40 taxi cab ride to the hotel, I discovered the Courtyard and this hotel was right next door. Why didn't the hotel clerk tell...

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Helpful?
Thank Willy W
Travis M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Willy W, Thank you for taking the time to review your stay with us! I am truly sorry that there was so much confusion. I suspect it began with the original call to our front desk. Clearly, we should have explained better that the Courtyard which offers a shuttle service to the airport is the Courtyard Knoxville Airport. It is...

Spring Hill, Tennessee
Reviewed 4 November 2016

Great place to stay. Staff was very friendly and rooms were very clean and spacious. Our room had a small kitchen and fridge and contained two closets for luggage storage. Very close to great restaurants and shopping.

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Helpful?
Thank BNAgator615
Atlanta, Georgia
Reviewed 2 November 2016

I have stayed here several times before. The staff’s service was excellent. When we arrived, our room was not available. We were immediately moved to a different room. The breakfast was standard TownePlace options. The room’s furniture should be replaced. The décor needs to be updated. Remodeling is planned for January. After the remodeling, the rooms and lobby should be...

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Helpful?
Thank Vol1970
Travis M, General Manager at TownePlace Suites Knoxville Cedar Bluff, responded to this review

Vol1970, Thank you for you positive comments regarding our hotel and staff. We look forward to having you back with us in a couple of weeks and next year to enjoy the improvements we will be making with our upcoming renovation! Regards, Travis Murphy General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about TownePlace Suites Knoxville Cedar Bluff

Address: 205 Langley Pl, Knoxville, TN 37922-2352
Region: United States > Tennessee > Knoxville
Price Range: $133 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Knoxville Cedar Bluff 2.5*
Number of rooms: 98
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Also Known As:
Towneplace Suites Knoxville Cedar Bluff Hotel Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Knoxville Cedar Bluff staff and other travellers.
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Shanghai, China

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call in the mornings and talk to Joe. He is great to work with!”
smokymountainlovers, 25 Aug 2016 | Read review
“We were on the top floor and it was quiet.”
HOTROD37, 11 May 2016 | Read review
“Ask for a room with a newer mattress - assuming they keep track of such things. :-)”
carlborch, 20 Mar 2016 | Read review
“Choose a high floor”
ERL972, 26 Feb 2016 | Read review
“Rooms are all basically the same.....so ask for one away from the elevators. The area of town is nice with many restaurant choices”
C4865KHjohnh, 14 Feb 2016 | Read review
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