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Clarion Inn & Suites

Booking.comUSD 78*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 86*
USD 78*
USD 86*
USD 86*
USD 78*
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Clarion Inn & Suites
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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Dorr, Michigan
Reviewed 16 June 2016

My wife and I stayed here back in October 2015 for 1 night. When we arrived, the front desk was fairly busy but only had 1 person working. It took about 25 minutes to check in. The lady at the front desk was very nice and you could tell was trying her best and felt bad about the wait. We...

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Helpful?
Thank matthewn505
HD P, Manager at Clarion Inn & Suites, responded to this review

I am very sorry to hear about your experience. I hope you give us another chance to make it up to you.

Gallatin, Tennessee
Reviewed 15 June 2016 via mobile

Nothing bad to say other than the hallways and lobby were very warm in the summer. The breakfast was a notch above average it included scrambled eggs bacon sausage potatoes biscuits english muffins toast and mini muffins yogurt waffles juice fruit cold and hot cereal all of it was the quality you expect from a mid level hotel all from...

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Helpful?
Thank Jeremy S
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I hope to welcome you back in the near future.

Chattanooga, Tennessee
Reviewed 3 June 2016

Having stayed in the hotel before, to say I was thoroughly disgusted by my visit on May 26, 2016 is an understatement. What makes this even worse is to discover that we were checked in by Mr. ? Prahshad ? Patel who is one of the owners. First let me say, he is rude to his employees!! While checking us...

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Helpful?
1Thank Donna C
HD P, Manager at Clarion Inn & Suites, responded to this review

I am very disappointed that you did not enjoy your stay at our hotel. We will work very hard to work on the issues that concern you. I hope that you will give us another chance in the future to make it up to you.

Oxford, Mississippi
Reviewed 31 May 2016 via mobile

First, it had hair all over the drain Second, the drain clogs and there was no Kleenex. There were not any USB outlets--they need to update their technology to today. The breakfast room was too hot to eat in. And worst. The entire hotel smelled like cigarettes.

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Helpful?
Thank scgoodgame
HD P, Manager at Clarion Inn & Suites, responded to this review

I am so sorry that certain things we're not up to par. I assure you that we will make sure all the issues are addressed. I hope to welcome you back in the near future

Charleston, South Carolina
Reviewed 21 April 2016 via mobile

We have stayed at this particular Clarion six times. The first five times the staff honored the 12:00 checkout time they advertise online and in the confirmation email. On our last stay (1-16-16), a male and female banged on our door at exactly 10:50am demanding to know if we were "staying or going". We indicated that we were staying until...

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Helpful?
Thank MOMOF3MS
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our property. I want to apologize and this issue will be addressed and hope that this will not keep you from returning to our hotel.

Richwood, Ohio
Reviewed 16 March 2016

I was with Diamond tour groups and stayed March 6 and again on March 11. The first time I had a descent room on the first floor and breakfast was fairly good...the internet could use a good boost as got knocked offline a lot. Also the heat was on high and full blast and about made you ill so we...

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Helpful?
Thank Rebecca B
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our property. I am sorry that certain things were not up to par. I hope you give us another chance to make it up to you.

Baton Rouge, Louisiana
Reviewed 15 March 2016 via mobile

We stopped by this hotel for 2 nights and were very happy with our stay. Clean room, comfortable beds, good breakfast and awesome customer service. Very convenient location and had a quiet comfortable stay. Also helps that shopping & restaurants are right behind the hotel. We will be back again.

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Helpful?
Thank Mike M
HD P, Manager at Clarion Inn & Suites, responded to this review

Thank you for your review. I am happy you enjoyed your stay. We look forward to welcoming you back to our hotel.

Roanoke, Virginia
Reviewed 1 March 2016

We were returning home after a week long cruise from New Orleans, there were 9 of us. We were getting in pictures of the snow and ice storm back home in southwest virginia. All of them said stop , we'd never get over our mountains. We had a ford transit van and it would not do well on those roads....

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Helpful?
Thank Gayle B
HD P, Manager at Clarion Inn & Suites, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. I hope you give us another try in the near future.

Fort Myers, Florida
Reviewed 27 February 2016 via mobile

Clean room. Comfortable bed and pillows. Woman at check in desk was very nice and helpful. Breakfast was basic. Recommended for 1-2 night stay but not long term. Great location close to everything. But it's not a suite.

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Helpful?
Thank JMHBoo
HD P, General Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to review our property. I hope to welcome you back in the near future.

Middle Tennessee
Reviewed 24 February 2016

We got this as an Express Deal on Priceline. The front desk worker was a very informative intelligent lady telling us how Hotels.com buys blocks of rooms and deals them out. Anyway, the hotel was $71 after fees. Priceline listed it at $56, 2.5 stars. It was a same day booking. I was ready for a hot bath, but there...

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Helpful?
Thank eatmoresalmon
HD P, General Manager at Clarion Inn & Suites, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Clarion Inn & Suites

Address: 11341 Campbell Lakes Dr, Knoxville, TN 37934-1655 (Formerly Baymont Inn And Suites)
Region: United States > Tennessee > Knoxville
Price Range: $100 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Baymont Inn And Suites Knoxville Hotel Knoxville
Baymont Inn Knoxville
Knoxville Baymont Inn
Hotel Style:
#28 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites staff and other travellers.
1 question
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Chapel Hill, Tennessee
over a year ago

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Questions? Get answers from Clarion Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms are quieter”
jamescI1815ZW, 9 May 2017 | Read review
“ground floor rooms are super convenient”
rhymerfam, 30 Jan 2017 | Read review
“Handicapped room was ok but needs updating n another sink in bathroom”
barbararY964HR, 29 Dec 2016 | Read review
“find another hotel”
lob34, 31 Oct 2016 | Read review
“Find a room in ANOTHER hotel.”
Erlend_Oye_Wanna_Be, 6 Sep 2016 | Read review
5 of 5
Booking.com
USD 78* /night
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Visit KnoxvilleUSD 86
Orbitz.comUSD 78
Hotels.comUSD 78
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Prices are for 1 room, 2 adults
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