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MainStay Suites

396 reviews
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Traveller (51)
Room & Suite (45)
Dining (4)
Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“full size fridge”(14 reviews)
“front desk”(50 reviews)
“cracker barrel”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)Write a Review
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Traveller rating
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125
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LanguageEnglish
192
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18
Show reviews that mention
All reviewsfull size fridgefront deskcracker barrelroom was cleanmerchants driveice makergreat place to stayyogurtchoice hotelsstaff was friendlybiscuitsshort drivewould stay here againfootball gamegreat roombooked this hotelnon smoking
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11 - 15 of 394 reviews
Reviewed 20 December 2017

We arrived after driving 10 hours, dead tired and we get a room with dirty sheets. When i complained the next morning the receptions could do nothing. Room 113 has a lot of traffic noise. No strawberry jelly for bagels.

Thank oldchannel
Reviewed 14 December 2017

We were really impressed by the what you got for the price. The room was clean, the queen bed was comfy and to have a kitchenette was a bonus. We were able to check in an hour early as our room was ready, the staff...More

Thank Heathercaton
Reviewed 9 December 2017

The cookies were delicious! It was nice to have the water also. We stayed November 29th & December 6th on the way back home. The lady working in the eating area was VERY nice and helpful!! We were on the bus tour.

Thank rgmsmith2017
Reviewed 23 November 2017

Great place to stay. We stayed for the football game and it was a perfect location. Short drive to campus and very nice hotel! Would definitely recommend and would stay again in the future! Thanks MainStay!

Thank brianisham
Reviewed 15 November 2017 via mobile

We stayed one night. We choose the hotel because it was pet friendly and had good ratings. On the downside the bed was so soft my husband and I rolled to the center. To get to the bathroom we had to walk through a closet....More

Thank Sherry K
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 81 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#23 Family Hotel in Knoxville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
USD 81 - USD 119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#23 Family Hotel in Knoxville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (51)
Room & Suite (45)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Dadams087
29 July 2017|
AnswerShow all 3 answers
Response from MainstaySuitesTN565 | Property representative |
Our checkout time is at 12:00 PM
0
Votes
jillsb201
9 September 2015|
Answer
Response from MainstaySuitesTN565 | Property representative |
Ranges from day to day depending on our occupancy. But a rough rang is between 79-139 dollars depending on room type and legth of stay.
0
Votes
Richard S
9 September 2015|
AnswerShow all 6 answers
Response from MainstaySuitesTN565 | Property representative |
Yes, $15 per day up to $75. That is our maximum amount charged per pet. Also, 25lbs is our pet weight limit.
0
Votes
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12
Room Tips
"Make sure to check the room before checking in."
Read review
"stay away fro room 113"
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"Redo the shower and make it more handicap accessible as well as safer. Also the full size refrigerator at..."
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"Pet friendly hotel"
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