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    MainStay Suites Knoxville

    144 Merchant Dr, Knoxville, TN 37912-3501
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 37
    USD 124*
    USD 87*
    USD 110*
    USD 110*
    Traveller (43)
    Room & Suite (32)
    Dining (4)
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    Overview

    • Excellent49%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from MainStay Suites Knoxville
    Special Offer: Choice Privileges Points
    Hotel deals
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (331)
    Traveller rating
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    Time of year
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    1 - 5 of 331 reviews

    Reviewed yesterday

    Front office was wonderful and location was perfect...unfortunately the cleanliness of the room was extremely disappointing. There was something running down the wall in the kitchen & bathroom. The floor looked like it has been vacuumed but the non-carpet areas hadn't even been swept, so...More

    Thank SSMBIGFAN
    Hotel's Favourite
    Reviewed 18 October 2016 via mobile

    We have been staying at this hotel for about 6 years now as UT season ticket holders. I hesitate in writing such good reviews in the event this place catches on to other season ticket holders then I have to find another place to stay....More

    Thank sladsa
    Response from MainstaySuitesTN565, Guest Relations Manager at MainStay Suites Knoxville

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

    A TripAdvisor Member
    1
    Reviewed yesterday

    The hotel was in a great location & front office was wonderful but. room was filthy! There was stuff running down the ways in kitchen & bathroom. Carpets looked vacuumed but linoleum wasn't even swept so forget being mopped. I have photos to prove how...More

    Thank A TripAdvisor Member
    Reviewed 2 days ago

    I loved my stay here and will return each time I am in the area. The bed was really comfortable. The pillows were perfect. I meant to ask where they got them from. The hotel staff was great also. Linda was the greatest

    Thank mrsca2017
    Reviewed 3 days ago

    Spacious room with great amenities. Room was clean & nice comfy bed. Staff was very friendly and accommodating. Breakfast was surprisingly delicious and we will be back again as we have been doing so in past years.

    Thank CyBorgg
    Comfort Suites Knoxville
    268 reviews
    #28 of 87 hotels in Knoxville
     
    Quality Inn Merchants Drive
    188 reviews
    #48 of 87 hotels in Knoxville
     
    BEST WESTERN Knoxville Suites
    441 reviews
    #26 of 87 hotels in Knoxville
     
    Sleep Inn North Knoxville
    203 reviews
    #40 of 87 hotels in Knoxville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Breakfast Available
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 82 - USD 132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Knoxville
    • #21 Romantic Hotel in Knoxville
    • #25 Family Hotel in Knoxville
    Photos
    Traveller (43)
    Room & Suite (32)
    Dining (4)
    Hotel & Grounds (48)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    jillsb201
    Yes, there was, it was reasonable, I can't recall the exact amount. I believe it is on their website.
    9 September 2015|
    What is your answer?
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    Richard S
    Is there a pet fee?
    9 September 2015|
    Answer Show all 5 answers
    Response from Animon J | Reviewed this property |
    I didn't travel with a pet. But the website has the following under pet policy "Pet accommodation: 15.00/night per pet. Pet limit: 2 pets per room 25 lbs or less. Designated rooms only."
    0
    Votes
    Alisha T
    What time does breakfast begin at MainStay Suites? Is it different on the weekend?
    27 June 2014|
    Answer Show all 5 answers
    Response from MainstaySuitesTN565 | Property representative |
    Our breakfast begins at 6am and ends at 9am both on weekends and weekdays. We do offer the following on our breakfast; Hot waffle maker, yogurts, bagels, toast, muffins, cereals, milk, juice, coffee, sausage, biscuits and... More
    0
    Votes
    Room Tips
    "No rooms are good, stay away"
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    "Stay out of an remodeling that may be occurring. THey must be close to done, but check."
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    "Just tell them what you need either by calling ahead or at check-in, and they will do whatever it takes to..."
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    "I like it - I think you will, too."
    Read review