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Holiday Inn Express Knoxville Strawberry Plains

PricelineUSD 124*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 124*
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USD 126*
USD 126*
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Holiday Inn Express Knoxville Strawberry Plains
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225 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Knoxville Strawberry Plains
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Showing 225: English reviews
Vicksburg, MS
Reviewed 9 July 2013

We regularly stop at this hotel when traveling to see family on the East Coast. The staff is always friendly and helpful, the property is clean and well maintained and beds are comfortable. Hotel is easy to get to from the interstate and pet friendly. This is an above average Holiday Inn Express !! I highly recommend this hotel if...

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Helpful?
Thank Robert04
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your statement “Above average HIE .. and pet friendly”. We are delighted to know you had a wonderful time here at the Holiday Inn Express Knoxville Strawberry Plains and hope to see you again when travel plans permit!

Indianapolis
Reviewed 6 July 2013

We had a great stay at this hotel. Every staff member we encountered was pleasant and friendly. The rooms were spacious and clean. Bathroom offered plenty of amenities! Several restaurant choices in the area which made this an ideal stopping spot for us. Business center computer that printed was down but front desk let me print my Groupon from the...

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Helpful?
Thank IndyGirl23
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

 Thank you for the kind words regarding our staff here at the Holiday Inn Express Knoxville Strawberry Plains. We pride ourselves in being service professionals! We look forward to the next time you are able to stay with us.

Reviewed 2 July 2013

The rooms were Great just like they should be at a Holiday Inn Express. Thought it was a little pricey especially checking in after 10:00pm .. No discount!! The staff was not friendly ... Would not stay here again.

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Helpful?
Thank TNGirlie
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We’re always working to improve our product and services and we appreciate you taking the time to share your experiences. There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts.

Lowell, Massachusetts
Reviewed 22 June 2013

We called ahead while on the road to make a reservation for that evening, figuring an HIE would be "fine" (and also because it was dog-friendly!!). The hotel was easy to find, service was great, and the beds were incredibly comfy. We were expecting a very basic hotel and instead got more than we expected - everything was clean and...

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Helpful?
Thank 907Anonymous
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

It is great to read you were happy with our pet friendly hotel the Holiday Inn Express Knoxville Strawberry Plains. I was especially glad to read that you has a speedy and efficient check-in. Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able to make your stay enjoyable....

Clarksville, Tennessee
Reviewed 20 April 2013

We visit Knoxville regularly and stay at the Strawberry Plains exit almost always. We usually stay at the wonderful Hampton Inn but a last minute trip found the Hampton sold out. We defaulted to the HIE but won't make that mistake again. First, our reservation rate was $3 less than the rate we saw at check in. Not a big...

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Helpful?
2Thank Randy K
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that there were some issues that inconvenienced you. . The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. While the lack of service you experienced...

Jonesboro, AR
Reviewed 24 March 2013

We stayed here on a long drive across the country. We arrived at 2AM and staff was very friendly and helpful. Check-in was quick and easy. Rooms were clean. Breakfast was typical Holiday Inn food but my grandson loved the pancake machine and ate two so they must have been good. We requested second floor rooms and I am glad...

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Helpful?
Thank YankeeLynn
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We hope you enjoyed your drive across country and it is good to hear you enjoyed your stay here with us at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for such a nice review.

Lake Butler, Florida
Reviewed 9 March 2013

We started out with a reservation at the Comfort Suites at this exit. (we relied on the reviews) The hotel was not what we expected so we quickly checked out of it and RAN across the street to the Holiday Inn Express. We could not have seen Night and Day any clearer. Thank you Holiday Inn Express for having a...

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Helpful?
Thank Linda S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

I am so glad we were able to get you your room at the last minute and it is nice to hear our staff was of great help to you. I hope you will be able stay with us again soon. Thank you for your great review.

Johnson City, TN
Reviewed 6 March 2013

We stayed just one night in a standard king room. Check in was quick and easy. Front desk lady was very sweet and polite. I loved the paint, furniture and large flat screen TV. Bed, not so much. Too firm for me, but others like a firm bed. There was a negative though, kindof a small one. Out of all...

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Helpful?
Thank AllSunshineAndRoses
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. We would also like to thank you for all the nice things you mentioned about our hotel and hope we will be able...

Indianapolis, Indiana
Reviewed 29 January 2013

Fantastic location. Convenient to Gatlinburg and Knoxville. Very quiet. Indoor pool is great. We arrived early in the evening and were able to enjoy the pool all to ourselves, loved the opportunity to have a relaxing evening. Small area off the lobby has a big TV and comfy couches for guests. Hotel staff very casual and professional. You will feel...

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Helpful?
Thank Ace17
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We love to make our guests feel "welcome" here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you so much for your nice review and we hope to see you again soon.

Morristown, Tennessee
Reviewed 17 January 2013

Well lets see, where do I start? I stayed here a few nights ago due to bad weather in the area and I must say that I was disappointed. We are priority club members (not that it matters at this hotel) Upon arrival I was not greeted by the front desk. It was clear that he wanted to be somewhere...

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Helpful?
Thank love2travel55217
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very seriously and will be acted upon immediately.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 

Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Rd, Knoxville, TN 37924-4338
Region: United States > Tennessee > Knoxville
Price Range: $154 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express
Hotel Style:
#17 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Knoxville Strawberry Plains staff and other travellers.
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Questions? Get answers from Holiday Inn Express Knoxville Strawberry Plains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd floor right under the drive up canopy and the lights that light it up or the name were so bright”
Reb1198, 5 Apr 2017 | Read review
“Get a room on the back side away from the road to avoid the noise from the road traffic.”
ETSUalum, 15 Jan 2017 | Read review
“2nd floor and up. First floor was loud.”
ATravelGirl2013, 24 Oct 2016 | Read review
“Like being able to open windows!”
NathanS195, 1 Jul 2016 | Read review
“A lot of hotels at that exit, try another one.”
741dixieb, 23 Apr 2016 | Read review
5 of 5
Priceline
USD 124* /night
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Visit KnoxvilleUSD 126
Booking.comUSD 126
TripAdvisorUSD 125
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Prices are for 1 room, 2 adults
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