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Holiday Inn Express Knoxville Strawberry Plains

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Holiday Inn Express Knoxville Strawberry Plains
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225 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Chesapeake, Virginia
Reviewed 1 week ago via mobile

This hotel spent some money on updating the lobby area but don't be fooled into thinking that the rooms are updated too! Our room was ok, but the bathroom desperately needed updated. This is the first pet friendly HIEx we've ever encountered. It's supposed to be smoke free as well, but someone was smoking somewhere and our room smelled terrible,...

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Helpful?
Thank Robsrider18
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

Wausau, Wisconsin
Reviewed 2 weeks ago

This hotel looked brand new, the room was spacious and super clean. Great mattress and great nights sleep. Seemed to be a very safe area and the breakfast was way better than you would expect in a hotel. Only complaints; 1) the front desk employee at night when we were checking in was just doing the basic job to get...

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Helpful?
Thank Reb1198
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We apologize for your wait to check in and out. We are glad you enjoyed a good nights sleep and felt safe at our hotel. Thank you for your good review and we hope to be seeing you in the future.

Reviewed 10 March 2017

We stopped off at the Holiday Inn overnight on a trip from Charleston, SC to our home. This hotel has been recently renovated and is pet friendly--including cats. The hotel is clean, the staff is very friendly. Also, there is a free breakfast that is excellent and much better than other similar hotels. Hotel has a swimming pool and a...

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Helpful?
Thank Frank L
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

It is good to know we provided you with a good nights rest during your trip. We are glad you enjoyed your stay and want to invite you back to stay here at the Holiday Inn Express Knoxville Strawberry Plains the next time you are in our area. Thank you for your good review.

Fulton, Kentucky
Reviewed 25 February 2017

Right outside of Knoxville, TN headed east on I-40 toward Asheville off if Strawberry Plains PKY. Clean room, comfy bed, great wifi connection, good breakfast, and great staff. Aubrey's Restaurant is right across the street. Another place you do not want to miss!

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Helpful?
Thank Deborah F
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your good review and letting others know how much you enjoyed your stay. Please return again to stay here at the Holiday Inn Express Knoxville Strawberry Plains.

Houston, Texas
Reviewed 14 February 2017 via mobile

Hotel was clean, free full breakfast with bacon eggs biscuits cereal, convenient to highway and restaurants, friendly staff. The room was comfortable with king bed, refrigerator in room, free wifi. Appeared remodeled not too long ago.

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Helpful?
Thank James K
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your good review and we are glad to read you enjoyed our bed. Please come back again in the future.

Bluefield, Virginia
Reviewed 10 February 2017 via mobile

Passing through the area I thought I would stop to take a quick break having stayed there before it was a welcome breath of fresh air to see the awesome renovations as you walk in. Staying at this hotel many times last year once again they're amazing staff greeted me. If every hotel we stay at had this staff and...

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Helpful?
Thank Kim S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for returning to stay here at the Holiday Inn Express Knoxville Strawberry Plains. We are glad you liked the renovations and would like to thank you for such a good review. We are looking forward to your next visit.

Hillsville, Virginia
Reviewed 16 January 2017

We were in town for a family function. Downtown hotels were full so we selected the Strawberry Plains exit off I-40. This location is a quick 15 minute drive to downtown Knoxville. There are plenty of restaurants near the hotel, along with gas stations and convenience stores. Exit location. The hotel room was comfortable and clean. The bottom sheet on...

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Helpful?
Thank ETSUalum
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for returning to stay here and we apologize for the problems you encountered. , I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. I thank you very much for your review and sincerely hope that you will give us another opportunity and...

Martinsville, Virginia, United States
Reviewed 15 January 2017 via mobile

I booked this one en route, mostly because they are pet friendly. Was very impressed by the staff, who were friendly and helpful. Room and public areas were clean, and they even had a container of dog treats in the lobby. Just wish that HIX shared info across franchisees to offer reduced pet fees to loyalty club members. $30 for...

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Helpful?
Thank Janine H
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you enjoyed your stay here with us and we will look into your suggestion. Thank you for your good review of our hotel. Please return again the next time you are in our area.

Aberdeen, South Dakota
Reviewed 12 January 2017

We needed a place to stay with our dog. This Holiday Inn Express fit the bill perfectly. Got a room near the outside door (first floor). Room was good, sleep quality good. Check in was smooth and pleasant. Great location for us heading east on I-40. A lot of choices to eat nearby.

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Helpful?
Thank Stephen B
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad our hotel suited your needs and that you enjoyed your stay. Please return the next time you are in our area. Thank you!

Reviewed 9 January 2017 via mobile

Room was spacious and clean. Nice desk for working. Restaurant onsite but didn't get to go there. Friendly staff and good location. Ample parking and staff was helpful finding a late night place to eat due to late flights.

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Helpful?
Thank Jim S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for complimenting our staff and we were glad to be able to assist you. Your good review is appreciated and we hope you will return again the next time you are in our area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 

Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Rd, Knoxville, TN 37924-4338
Region: United States > Tennessee > Knoxville
Price Range: $151 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express
Hotel Style:
#17 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Knoxville Strawberry Plains staff and other travellers.
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Questions? Get answers from Holiday Inn Express Knoxville Strawberry Plains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd floor right under the drive up canopy and the lights that light it up or the name were so bright”
Reb1198, 5 Apr 2017 | Read review
“Get a room on the back side away from the road to avoid the noise from the road traffic.”
ETSUalum, 15 Jan 2017 | Read review
“2nd floor and up. First floor was loud.”
ATravelGirl2013, 24 Oct 2016 | Read review
“Like being able to open windows!”
NathanS195, 1 Jul 2016 | Read review
“A lot of hotels at that exit, try another one.”
741dixieb, 23 Apr 2016 | Read review
5 of 5