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Holiday Inn Express Knoxville Strawberry Plains

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Holiday Inn Express Knoxville Strawberry Plains
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219 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Hillsville, Virginia
Reviewed 1 week ago

We were in town for a family function. Downtown hotels were full so we selected the Strawberry Plains exit off I-40. This location is a quick 15 minute drive to downtown Knoxville. There are plenty of restaurants near the hotel, along with gas stations and convenience stores. Exit location. The hotel room was comfortable and clean. The bottom sheet on...

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Helpful?
Thank ETSUalum
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for returning to stay here and we apologize for the problems you encountered. , I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. I thank you very much for your review and sincerely hope that you will give us another opportunity and...

Martinsville, Virginia, United States
Reviewed 1 week ago via mobile

I booked this one en route, mostly because they are pet friendly. Was very impressed by the staff, who were friendly and helpful. Room and public areas were clean, and they even had a container of dog treats in the lobby. Just wish that HIX shared info across franchisees to offer reduced pet fees to loyalty club members. $30 for...

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Helpful?
Thank Janine H
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you enjoyed your stay here with us and we will look into your suggestion. Thank you for your good review of our hotel. Please return again the next time you are in our area.

Aberdeen, South Dakota
Reviewed 1 week ago

We needed a place to stay with our dog. This Holiday Inn Express fit the bill perfectly. Got a room near the outside door (first floor). Room was good, sleep quality good. Check in was smooth and pleasant. Great location for us heading east on I-40. A lot of choices to eat nearby.

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Helpful?
Thank Stephen B
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad our hotel suited your needs and that you enjoyed your stay. Please return the next time you are in our area. Thank you!

Reviewed 2 weeks ago via mobile

Room was spacious and clean. Nice desk for working. Restaurant onsite but didn't get to go there. Friendly staff and good location. Ample parking and staff was helpful finding a late night place to eat due to late flights.

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Helpful?
Thank Jim S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for complimenting our staff and we were glad to be able to assist you. Your good review is appreciated and we hope you will return again the next time you are in our area.

Reviewed 3 weeks ago via mobile

Stopped here after a long day of driving. The room was a decent price and bed was ok. But the decor and building were a little dated. Our bedding was ripped. It just looked like the building and the staff need a little TLC.

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Helpful?
Thank Jennifer S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

I was disappointed to learn of your experience at our hotel, and Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a...

Reviewed 12 November 2016 via mobile

Stayed here for our 5 day vacation!! Wonderful and friendly staff and a great breakfast! Loved the late breakfast on the weekends, it allowed us to sleep in after checking in and still be able to get some breakfast. Can't wait too come back!!

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Helpful?
Thank Brooklyn Ann S
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains and we look forward to seeing you again. We are glad we were able to provide you with everything you needed for a great vacation.

Avon, Indiana
Reviewed 25 October 2016

Good hotel for a weekend to Gatlinburg without paying the tourist prices. It's about a 20 minute drive to the Pigeon Forge area which keeps you out of the way. Friendly staff, OK breakfast. Do NOT stay in room 106, next to the business center unless you are a heavy sleeper. We were woken up at 4:30am with dishes clinging...

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Helpful?
Thank ATravelGirl2013
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for taking the time to review our hotel and for staying with us. We are glad the new room suited your needs and hope you will return the next time you are in our area.

New York City, New York
Reviewed 14 October 2016

I traveled alone to Knoxville from NYC and this was a very welcoming hotel with a great staff on the desk when I arrived after a long drive. Enjoyed the room, nice and clean bathroom and everyone was very friendly and accomodating! Thanks for a safe stay!

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Thank DebraK583
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We were glad to make you feel welcome after your long day. Thank you for your good review of our hotel the Holiday Inn Express Knoxville Strawberry Plains and please stop again the next time you are in our area.

USA
Reviewed 20 September 2016

Just an over nighter on the Interstate. It was just fine. Would recommend. Scarcity of restaurants that will deliver!! We ended up going to the Food City and getting a roasted chicken and sides. Other than that, a good location.

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1Thank 52,761
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you found our hotel convenient and clean for your overnight stay. We appreciate your review and hope you will return.

Glen Carbon, Illinois
Reviewed 7 September 2016 via mobile

This hotel is a good place to stay overnight on the way to Asheville. Staff are very friendly and hospitable. Breakfast is OK & coffee is great. Rooms are clean & beds comfortable. There has been a new remodel of the breakfast area. Not sure who made the decisions for the decorum but it are disappointing. Cannot believe they got...

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Helpful?
1Thank nmmolly2015
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad you choose our hotel to stay at on your trips. Thank you for returning again and please return again. Your good review is appreciated.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 

Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Road, Knoxville, TN 37924
Region: United States > Tennessee > Knoxville
Price Range: $140 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express
Hotel Style:
#17 Family Hotel in Knoxville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Knoxville Strawberry Plains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the back side away from the road to avoid the noise from the road traffic.”
 of 5 bubbles ETSUalum, 15 Jan 2017 | Read review
“2nd floor and up. First floor was loud.”
 of 5 bubbles ATravelGirl2013, 24 Oct 2016 | Read review
“Like being able to open windows!”
 of 5 bubbles NathanS195, 1 Jul 2016 | Read review
“A lot of hotels at that exit, try another one.”
 of 5 bubbles 741dixieb, 23 Apr 2016 | Read review
“Every room we have stayed in seems to be of a high quality. We always request a higher floor away from any elevators and ice machines.”
 of 5 bubbles JamesTheDG, 5 Apr 2016 | Read review
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