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I messed up my reservation by a day and when I called the Fairfield they said no problem. Amber is the person that I had the most contact with and made my stay quite comfortable. Thanks again and see you in the future!
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 18 March 2017
We are glad you enjoyed your visit. We look forward to seeing you in the future!
Stayed here one night on my way to Myrtle Beach. I was welcomed with a smile by Vincent. very friendly and helped me since I didn't have reservations and was able to answer all of my questions. Walls are a little thin but everyone was...More
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 6 March 2017
We are glad to hear you enjoyed your recent visit. Thank you for your wonderful compliments on the hotel and the staff they are greatly appreciated. We hope you have the chance to stay in the future. Have a wonderful day!
On our way from Northern Michigan to Florida this Fairfield Inn in Knoxville was the second one at which we stayed. It is a somewhat aging facility, although it is in the process of being remodeled. Bedding and linens were up to Marriott standards, but...More
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 1 March 2017
We appreciate your feedback. We are sorry to hear you were not pleased with your visit. We are currently replacing clocks in guest rooms and we will check the tub drain as well. The Wi-Fi that is offered is the high speed which is required...More
I know this hotel is undergoing renovations and my review is not about the condition of the hotel but the staff. Starting with check in where I stood for several minutes then had to holler "Hello" before someone appeared a few more minutes later from...More
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 27 February 2017
We appreciate your feedback. I apologize we did not meet your expectations. Our goal is to ensure our guests enjoy their visit. Thank you for bringing this to our attention so that we may address your customer issue with the staff. We do you hope...More
We didn't know that we were going to this function until late and tried to find a room in Knoxville and could not find one that was not expensive. So we decided to try this Fairfield. There were two families so we asked for and...More
Response from Haven G, General Manager at Fairfield Inn & Suites Knoxville/EastResponded 21 February 2017
We appreciate your feedback. We are glad we were able to accommodate your group. We hope you will have the chance to stay at our location in the future. Have a wonderful day.
USD 99 - USD 167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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