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Courtyard Knoxville Cedar Bluff

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Courtyard Knoxville Cedar Bluff
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Knoxville Cedar Bluff
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Showing 106: English reviews
Oak Ridge, Tennessee
Reviewed 20 February 2015

This is an "Orphans of the Storm" story. During the recent winter storm in Knoxville, a lot of us who work at the Jewelry Television Call Center in the same neighborhood as the Courtyard by Marriott, would not be able to get home. A couple of our Supervisors called some of the nearby hotels. One after another hotel either wouldn't...

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Helpful?
Thank cheri m
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Cheri, I was so happy to read such a raving review on your stay. We really appreciate your positive comments concerning our amenities, food service and staff friendliness. These are all critical components to a positive guest experience. We look forward to have you as our guest again in the near future. Miranda Valdez Assistant General Manager miranda.valdez@marriott.com

Nashville, Tennessee
Reviewed 28 January 2015

Great service, nice lobby, strong internet. No issues staying here. But vs. the Fairfield in Farragut (brand new and really nice) and other Courtyards....this one is so....1995. The rooms are....as they originally were. Whereas many Courtyards have updated, other than the first floor (gym, bistro), this one hasn't. Also, the gym needs a bike. The hotel is easy to get...

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Helpful?
Thank TravelManSouth
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for letting us know that we are on the right track, in terms of providing a positive guest experience. We are very excited about our upcoming room renovation in 2015 and hope to have another opportunity to have you as our guest in our updated hotel. I want you to know that we truly appreciate your...

Chattanooga, Tennessee
Reviewed 13 January 2015

We stayed at this hotel overnight to be close to a relative in Park West Hospital. Drake was operating the front desk and was so helpful which was a blessing with the family medical emergency. He agreed to a late check out until we could determine the length of stay depending on the family member's status. When we checked out...

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Helpful?
Thank Tina R
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, We really appreciate that you took the time to write a review of our property. I am sorry to hear the reason for the trip to Knoxville but happy that we could be of some assistance.The staff have worked very hard to provide the level of service that is expected, and in most cases, go above and beyond....

Clinton, Tennessee
Reviewed 12 January 2015 via mobile

We called in advance to set up an indoor pool party for our son's 9th birthday. The staff was very helpful, and had no problem with or request since we are rewards members. The suite we had was huge! So much nicer than some that we've had before, with a completely separate bedroom with a door to block out the...

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Helpful?
Thank Targonski
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Valued Guest, I would like to personally thank you for taking the time to write your comments, and to give us this positive review. Our staff are very much dedicated to providing exceptional customer service for every guest, every time. Thank you again and we look forward to seeing you soon. Miranda Valdez Assistant General Manager

Ohio
Reviewed 6 January 2015

We stayed here recently on our way back from Florida and have stayed here on previous pass-throughs. The hotel was clean in the common areas and in the room. The front desk person was very helpful and accommodating. No breakfast was included with the stay but they served breakfast a la carte. This hotel is definitely on our list for...

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Thank steviefly
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service.Thank you again, and we look forward to serving you in the near future. Miranda Valdez Assistant General Manager

Kansas City, Missouri
Reviewed 30 December 2014

We chose the Courtyard as an overnight on our way home from a family visit. I reserved room using Marriott's toll-free number and requested the AAA rate, which they provided. When we arrived. The front desk clerk told me that they had a holiday rate that was lower so he changed it, and that we’d been upgraded to a suite....

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Thank AThena53
knoxvillecourtyard, General Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Thank you for taking the time to fill out such a detailed account of your stay with us. Many of the areas you have noted are about to see a marked improvement in the first quarter of 2015, as we undergo a full room renovation. We are looking forward to having a great, new product to offer, matching our customer-friendly...

st pete florida
Reviewed 7 December 2014 via mobile

A little tough to get to if you are not familiar with the area. I could see it but couldn't locate an entrance. New modern hotel next to an office building and strip center up on top of a hill. Park around back in an unattended lot or in a multi level parking garage. Very annoyed that at 3 am...

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Helpful?
Thank dblbell56
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Valued Guest, I would like to personally thank you for your recent review. We have been making great efforts to provide the type of service that you have described. Our staff are very much dedicated to providing exceptional customer service for every guest, every time. Your comments and business are very important to us and we will continue to...

Reviewed 23 November 2014

I recently stayed at the hotel with a group I came with over 100 boys and their families. They were very friendly to us and our children. Rooms were nice and clean pool area was awesome. All around if we come back to this area this is the hotel we will book.

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Thank saunsirae tucker
knoxvillecourtyard, Manager at Courtyard Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. It is never easy to travel with a team and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. We look forward to your stay with...

Williamsburg, Virginia
Reviewed 10 November 2014

We were in room 128. When we were ready to go to sleep there was a pounding that appeared to be coming from above. Normally these usually disappear after a short time. This kept going on. I called the desk and complained. The noise kept going on till the early morning. I joked that it sounded like they were holding...

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Thank Bernie987
Cumming, Georgia
Reviewed 21 October 2014

I have reviewed this Courtyard before but think I will add another one. This is one of the nicest Courtyards we have ever stayed in. The staff are as always most helpful. What makes this visit different was we were there under very stressful circumstances, a death in the family. All three of our daughters showed up when only one...

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Helpful?
Thank Maggie C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Courtyard Knoxville Cedar Bluff

Address: 216 Langley Pl, Knoxville, TN 37922-2352
Region: United States > Tennessee > Knoxville
Price Range: $140 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville Cedar Bluff 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Courtyard By Marriott Knoxville Cedar Bluff Hotel Knoxville
Knoxville Courtyard
Knoxville Marriott
Hotel Style:
#23 Family Hotel in Knoxville
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Questions & Answers

Questions? Get answers from Courtyard Knoxville Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Blake and he will help you.”
 of 5 bubbles DebbieGMitchell, 9 Oct 2016 | Read review
“First floor, opposite the highway”
  • Smashed up crackers swept under the bed skirt
  • Mattress pad covered in hair
 of 5 bubbles amandarT7371RL, 19 Oct 2015 | Read review
“away from interstate..good business hotel..”
 of 5 bubbles SeaRay52SB, 20 May 2015 | Read review
“The king bed with sofa rooms were spacious with comfortable beds and linens. The large shower was a plus!”
 of 5 bubbles 804tameraw, 2 Apr 2015 | Read review
“You can let them know if you'd prefer to have a balcony.”
 of 5 bubbles cherim206, 19 Feb 2015 | Read review
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