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Quality Inn

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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Reviewed 2 June 2015

Located right next to the highway, this hotel made everything convenient!! Check in and check out were a breeze, the bed was very comfortable, the room very clean! The internet was quick and easy to connect with, no silly passwords.

2Thank Susan C
Odessa, Missouri
Reviewed 29 May 2015

I don't leave a lot of reviews, but this was the worst hotel experience I have had. We booked through hotels.com, and we did not have terribly high expectations knowing that it was a budget friendly hotel. However, when we got there, we were still let down. We had booked a non-smoking room, and they put us in a smoking...

3Thank Katie L
Atkins, United States
Reviewed 26 May 2015

When traveling for leisure we always look for Best Western first. This hotel did not meet my expectations. The first thing I noticed when walking in the door to our room was the cigarette burns in the comforter on the bed. The rooms are outdated and the chair with ottoman is worn out. They need to spend some money on...

1Thank Derrick S
Sophia, North Carolina
Reviewed 20 May 2015

stayed here before and don't remember it costing this much! for the cost of the room and what you get it is not worth it. the floors were dirty and no trash bags in room. the water made all kinds of noises when you flushed toilet especially. not sure I want to come back this time.

Thank dreamweaver79
Buffalo, New York
Reviewed 6 May 2015

The hotel was okay. The lobby had a strange smell. The room was good except for staples left on floor after remodeling which punctured my granddaughters foot. The bed was comfortable. The area seemed like an area I wouldn't want to walk around alone at night. The bathroom was clean and towels were fine. The bedding was fine. The tv...

Thank Eva V
Reviewed 27 April 2015

I'll start by saying that everything in Nashville was booked the night of our stay besides this place. We booked this motel on Expedia knowing that you always take a risk by not booking direct, but we've always had good luck, until this motel. I didn't realize that this Best Western only had exterior entrances to the rooms something I...

Thank Kittyme2
Lafayette, United States
Reviewed 25 April 2015

The front desk was not attended. Each time that we went to the front no one was available. Had wait for them to come from the back 5 to 10 minutes. Hotel very run down and in need of being up dated and an overall cleaning. They did not have anyone in breakfast area in the morning. The fruit basket...

Thank Fred And Virgin... S
Roanoke, United States
Reviewed 9 March 2015

Upon checking in we were given our room number which was on the 2nd floor. Once we climbed the very icy, slick stairs we found that the room we were assigned hadn't been cleaned. It had dirty linens and trash everywhere. I called the front desk and she assigned us another room. When we gathered our things and went to...

Thank Angela R
Northport, Alabama, United States
Reviewed 4 January 2015

The hotel staff was very nice. We requested a non smoking room but the room smelled of cigarette smoke and kind of stale. I think they just spray a lot of air freshener and call it non smoking. The breakfast was a full blown breakfast with sausage, eggs, gravy and the usual cereal etc. Room was clean,

Thank Nancy S
United States
Reviewed 18 October 2014

Room furniture was beat up and broken. Bed was uncomfortable. Breakfast was very good and fresh. Had plenty of towels and the room was clean. good location off the highway. This motel would not be my first choice but if I had to it would do.

Thank Rafael G

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking

Additional Information about Quality Inn

Address: 116 Luyben Hills Rd, Kingston Springs, TN 37082-8902 (Formerly Relax Inn)
Region: United States > Tennessee > Kingston Springs
Price Range: $103 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Best Western Kingston Springs
Kingston Springs Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much scenery to enjoy from fist floor rooms.”
 of 5 bubbles 558vincentg, 17 Jul 2016 | Read review
“If you're sensitive to noise, you may want to request a room toward the back since it's on a pretty busy street.”
 of 5 bubbles Aileen89081, 11 Nov 2015 | Read review
“Ask for a first floor room”
 of 5 bubbles StephenH127, 27 Sep 2015 | Read review
“Do not use this hotel, and if you do, do not necessarily expect to get what you booked.”
 of 5 bubbles katielD4553ON, 28 May 2015 | Read review
“Any other motel would be better!”
 of 5 bubbles dorish153, 6 Aug 2014 | Read review
5 of 5
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