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DoubleTree by Hilton Johnson City

807 reviews
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Traveller (55)
Room & Suite (39)
Dining (11)
Overview
  • Excellent46%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“double tree”(60 reviews)
“burger bar”(49 reviews)
“cookies”(84 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Johnson City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (807)Write a Review
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Traveller rating
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352
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127
55
27
Show reviews that mention
All reviewsdouble treeburger barcookiesmovie theaterconcierge roomindoor outdoor poolexecutive floora hilton honors membernice hotelfront desk staffgreat staybusiness tripin townconvenient locationshopping and restaurantsstaff was friendlyclean rooms
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11 - 15 of 804 reviews
Reviewed 19 November 2017

Excellent. No complimentary breakfast as the Hampton Inn has. Very clean, comfortable, fresh and staff was great. Food was good in restaurant but prices a bit high. Decor and emenities were very up to date and modern. Coffee station was not very visible in the...More

Review collected in partnership with DoubleTree by Hilton
Thank gailw410
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 28 November 2017

We certainly appreciate you taking the time to share your 5 star review of our DoubleTree by Hilton Johnson City with TripAdvisor! I am happy to share your kind comments with our staff, please know that your candid feedback regarding the coffee station and microwaves...More

Reviewed 15 November 2017

Very relaxing. Nice family oriented environment. Excellent customer service. Wish they had the concierge room. Great location. Lots of food places around the hotel. Very safe area. Will definitely stay there again.More

Review collected in partnership with DoubleTree by Hilton
Thank Jennifer R
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 22 November 2017

Thank you so much for choosing to stay with us, and for your 5 star review! We are very happy to know that you had a relaxing and comfortable stay, and enjoyed our convenient location and excellent customer service. Your feedback is vital to our...More

Reviewed 13 November 2017

Desk staff person was very helpful, and the location is a good one. The room was quiet and noise levels were generally low. Everything was acceptably clean and the furniture was comfortable. Cookies and water were nice touches.More

Thank tombigbee82
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 22 November 2017

Thank you for taking the time to share your feedback. We appreciate our guest's opinions and use them as a training tool to further improve our hotel and our level of service. Thank you for choosing to stay with us, and we hope to welcome...More

Reviewed 7 November 2017

In town for a softball tournament- we had a late check in and they staff got us in quickly and efficiently. The room was spacious and clean. Loved the desk was great to have a space to do work. The bed was spacious and comfy...More

Review collected in partnership with DoubleTree by Hilton
Thank 607missyj
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 8 November 2017

Thank you so much for choosing to stay with us during your recent visit to Johnson City, and for sharing your comments with Tripadvisor. We are happy to hear you enjoyed the spacious and clean room and that you and your group felt secure on...More

Reviewed 1 November 2017

This hotel is in a GREAT location, and the staff seemed very nice and helpful for the most part. A couple of snags we encountered was when we checked in and got to the room, it had been cleaned, but there was a wet washcloth...More

Thank Erin S
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 2 November 2017

Thank you so much for taking the time to share your comments and review with Tripadvisor. All guest feedback is appreciated and yours certainly will be shared with our housekeeping and maintenance teams to prevent what happened to you from occurring in the future. Our...More

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123456161
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 105 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 105 - USD 153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Johnson City
#4 Romantic Hotel in Johnson City
#6 Business Hotel in Johnson City
Room types
Suites, Non-Smoking Rooms
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Traveller (55)
Room & Suite (39)
Dining (11)
Pool & Beach (4)
Hotel & Grounds (28)
Bathroom (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amy T
4 March 2017|
Answer
Response from Steve L | Property representative |
Our hotel is 5.3 miles from Boone Ridge Drive.
0
Votes
Drew M
8 July 2016|
Answer
Response from Steve L |
Our hotel is located 15.6 miles from Bristol Motor Speedway.
0
Votes
blainemurray
8 January 2016|
Answer
Response from Lauren S | Property representative |
No mam, we do not. However, we are less than 1 mile from the Freedom Hall Civic Center.
0
Votes
Room Tips
"Advised to let water run for five minutes to get hot water for shower. Plan accordingly"
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"4th floor, in back, overlooking pool for best views. (May be a bit noisy when pool is busy.)"
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"4th and 5th floor are executive / Hiltion HHonors floors"
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"no ice on first floor"
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