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DoubleTree by Hilton Johnson City

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Traveller (55)
Room & Suite (55)
Dining (11)
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Overview
  • Excellent47%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“double tree”(60 reviews)
“burger bar”(49 reviews)
“cookies”(83 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Johnson City
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Johnson City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (821)
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818 results
Traveller rating
359
244
130
57
28
Traveller type
Time of year
LanguageEnglish
359
244
130
57
28
Show reviews that mention
All reviewsdouble treeburger barcookiesmovie theaterconcierge roomindoor outdoor poola hilton honors membernice hotelbreakfast buffetfront desk staffbusiness tripin townconvenient locationshopping and restaurantsthe room was nicestaff was friendlyclean rooms
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1 - 5 of 818 reviews
Reviewed today via mobile

Good food for breakfast. Servers need a good lesson in serving. Nobody greets you when walking in. They hide behind the bar and gossip. Eventually, you get coffee and a hello. At one point, I just walked back in the kitchen to find one so...More

Thank John B
Hotel's Favourite
Reviewed 22 January 2018

I stay at this hotel pretty regularly as I travel in for work. I also check in through the app and use the digital key, so I don't always have a lot of interaction with the staff. During my last visit, I went to my...More

Thank LaurenB729811
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 2 February 2018

Thank you so much Lauren, for the 5 star review on Tripadvisor! I am glad to read that our staff responded quickly and were able to take care of the noise issue encountered. It is also great to hear good comments regarding Digital Key and...More

Reviewed 1 week ago

Our room was clean and comfortable. Hotel staff promptly and thoroughly restocked towels, coffee, etc., each day.(We stayed 5 days.) The onsite restaurant, The Burger Bar, had great food; not too expensive. Room service was prompt and courteous. The desk clerk who checked us in...More

Review collected in partnership with DoubleTree by Hilton
Thank nwheeler52018
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 5 days ago

Thank you very much for choosing to stay with us, and for taking the time to share your comments with TripAdvisor. We place great value on our guest's feedback and appreciate your comments. Your review has been shared with our team and we will absolutely...More

Reviewed 1 week ago

While the staff was friendly, due to construction, there is a very small desk set up for check-in. We had to stand for some time to get checked in and there is NO place to sit. It was dusty and noisy from the lobby construction....More

Thank Psyprof51
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 1 week ago

Thank you very much for taking the time to review our hotel. We greatly appreciate all guest feedback and appreciate you sharing your comments. We are truly sorry for the condition of our lobby and inconveniences you experienced during your stay with us. Our team...More

Reviewed 2 weeks ago via mobile

The hotel’s entrance and lobby area is completely under construction. The room was clean and check in staff was friendly. Breakfast is not included. There is a charge of $11 per person that wasn’t listed on Expedia for breakfast. We chose to eat off sight...More

Thank Nonna299
Response from Steve L, General Manager at DoubleTree by Hilton Johnson CityResponded 2 weeks ago

Thank you very much for taking the time to share your comments regarding your recent stay at our hotel. We sincerely apologize for the inconvenience of our lobby renovation and hope you will give us another try as our new and updated lobby should be...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 120 - USD 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Johnson City
#4 Family Hotel in Johnson City
#6 Business Hotel in Johnson City
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 120 - USD 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Johnson City
#4 Family Hotel in Johnson City
#6 Business Hotel in Johnson City
Room types
Suites, Non-Smoking Rooms
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Traveller (55)
Room & Suite (55)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amy T
4 March 2017|
Answer
Response from Steve L | Property representative |
Our hotel is 5.3 miles from Boone Ridge Drive.
0
Votes
Drew M
8 July 2016|
Answer
Response from Steve L |
Our hotel is located 15.6 miles from Bristol Motor Speedway.
0
Votes
blainemurray
8 January 2016|
Answer
Response from Lauren S | Property representative |
No mam, we do not. However, we are less than 1 mile from the Freedom Hall Civic Center.
0
Votes
Room Tips
"Don't stay near the pool if you are concerned about quiet, especially at night."
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"room 520 had good view of mountains, away from elevator"
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"If chlorine odor bothers you, be sure to mention that to the front desk!"
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"Advised to let water run for five minutes to get hot water for shower. Plan accordingly"
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