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Fairfield Inn & Suites Johnson City
3078 Hamilton Place, Johnson City, TN 37604
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Avg. AU$437 /night, 3/26 - 3/27
AU$483
per night
AU$358
per night
AU$232
per night
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About
#1 of 21 hotels in Johnson City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Sleek and modern Fairfield Inn & Suites by Marriott Johnson City is the perfect choice for a hotel in Johnson City, Tennessee. Whether traveling for business or leisure, you can explore some of our area's most exciting destinations nearby, with Bristol Motor Speedway, East Tennessee State University and historic Jonesborough just a short drive away.
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Property amenities
Free parking
Wifi
Pool
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
3078 Hamilton Place, Johnson City, TN 37604
Getting there
Tri-Cities Regional
15.7 km•
See all flights
Rental Cars
14 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 425
- 83
- 14
- 7
- 11
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Detailed Reviews
The hotel lobby and other public areas were very clean. The rooms wee well-sized and equipped with comfortable beds, microwaves, refrigerators and supplies shampoo/conditioner/body soap along with hair dryer, iron and ironing board. The complimentary breakfast was ample and delicious. All the employees we encountered were friendly and helpful.
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Date of stay: March 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 4 Apr 2022
Dear Jodi, Thank you for sharing how much you enjoyed your stay at Fairfield Inn & Suites by Marriott Johnson City. It is fantastic to see you liked our spacious, well-equipped accommodations and had friendly interactions with our staff. We look forward to welcoming you back when you are next in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well-decorated, absolutely clean hotel. The breakfast was presented with variety of choices, fruit was fresh and counters and tables were sanitary. The room was up-to-date, clean and comfortable. Staff were personable and helpful! Perfection!
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 24 Sept 2021
Dear Peter, At Fairfield Inn & Suites by Marriott Johnson City, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that you appreciated our attention to cleanliness and service and that our tasty breakfast was to your liking. If your adventures bring you back to the area, we'd be proud to host you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Generally, we are very happy when traveling and staying at a Fairfield, and this one was terrific too. The front desk staff was very courteous and friendly. Although Fairfield rooms are a bit smaller than other higher priced hotels, it was very nicely furnished, spotless clean and very comfortable. The bed and linens were comfortable. I get so annoyed that so many hotels have linens that won't stay tucked on their mattresses, but theirs did, and it made for better sleep. The bathroom was spotless, and the walk-in shower was large and nicer than a lot of much more expensive hotels we've stayed at. The towels were thick and soft. And.....a pet peeve is ac that seems to be much out of your control at most hotels so that no matter what you set the cooling on, they only get so cool. Not here! You set it on 67 or any temperature you want at night for better sleep, and you get it! Thank you Fairfield, that too makes for a nicer stay. Finally, during our stay, although the hotel was pretty full, it was very quiet....never heard anyone else. So a great stay!
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Date of stay: May 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm not writing this review to focus on the hotel itself, but to highlight the exceptional service provided by their front desk associate, Pamela. While there were a few issues with my room, such as overlooked cleaning, empty water bottles from the previous guest on the floor, and spotty WiFi, I didn’t feel the need to bring those up right away, as things like that can happen. However, when the door lock stopped working and I felt there was a security risk, I had to visit the front desk.
That’s when I met Pamela. She greeted me with a warm smile and provided some of the best customer service I’ve ever encountered.
As the Director of Sales and Marketing for a hotel management company, I can confidently say that great staff are hard to come by, but Pamela is truly a GEM. She was calm, understanding, and immediately addressed the issue with professionalism and care. Her kindness and efficiency turned what could have been a frustrating experience into a very positive one. Honestly, if it weren’t for Pamela, my review of the hotel wouldn't have been nearly as high.
That’s when I met Pamela. She greeted me with a warm smile and provided some of the best customer service I’ve ever encountered.
As the Director of Sales and Marketing for a hotel management company, I can confidently say that great staff are hard to come by, but Pamela is truly a GEM. She was calm, understanding, and immediately addressed the issue with professionalism and care. Her kindness and efficiency turned what could have been a frustrating experience into a very positive one. Honestly, if it weren’t for Pamela, my review of the hotel wouldn't have been nearly as high.
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Date of stay: December 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 6 Dec 2024
Thank you for your detailed and thoughtful review. We appreciate your kind words regarding Pamela's outstanding hospitality, and we look forward to sharing your feedback with her. Also, we will address the other concerns you mentioned, as we work toward ensuring we consistently create a clean, welcoming environment for all our guests. Your review is appreciated, and on behalf of our entire team, we hope to welcome you back soon to Fairfield Inn & Suites by Marriott Johnson City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were impressed that each room had a seal on the door once the room is cleaned. When we checked in and went to our room we noticed that in the hallway and we had to break the seal to enter. A small gesture to help give peace of mind while traveling. We had stayed in a different location (same brand) the night prior and they didn't do this option. Well done Fairfield Inn Johnson City!
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Date of stay: October 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 13 Oct 2020
Dear Carrie, Thank you so much for the pat on the back! Our goal, especially during these trying times, is to maintain high standards in cleanliness, comfort, and safety, and we're proud to have earned your praise for our efforts. Take care, and please come back to Fairfield Inn & Suites by Marriott Johnson City soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here while taking a family member to college. I was a bit nervous since this was my first time staying in the hotel since the pandemic started. But from the start, you can tell they are taking it seriously. The front desk has shields, all the workers had masks, breakfast areas' chairs were moved during the day, and the rooms were alternated and sealed when they were disinfected. So you had to break the seal on your door when entering so you know that no one else had been in there. The staff was especially nice. All in all I think they are doing a good job of trying to keep everyone safe. It made me feel better about my stay. One small touch I noticed is that the key cards to the room are now some sort of cardboard matte now instead of the shiny plastic. I'm not sure if that was for the pandemic or to be eco friendly, either way, I thought it was nice. One thing I think Marriott as a whole should start doing (nothing to do with this particular hotel) is offer digital keys. I know Hilton does and with the Pandemic it would be one less object passing from person to person.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: New, quiet, affordable
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 27 Aug 2020
We hope that the college send-off went well. Thank you for trusting in us to deliver a safe and comfortable stay. We are working hard to ensure that all team members are closely following policy and that we maintain a pristine environment. If your travels bring you back to the area, count on Fairfield Inn & Suites by Marriott Johnson City to deliver another five-star experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff, clean updated hotel. We have already made future reservations for our next stay.
The free breakfast offers plenty of options, even for the most finicky individual. Outdoor sitting area outback provides a clean quiet area to gather, while you enjoy watching the cows graze. Very calming! Although I didn’t use the pool or workout room, both were very clean.
A definite yes when it comes to a great place to stay.
The free breakfast offers plenty of options, even for the most finicky individual. Outdoor sitting area outback provides a clean quiet area to gather, while you enjoy watching the cows graze. Very calming! Although I didn’t use the pool or workout room, both were very clean.
A definite yes when it comes to a great place to stay.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 27 Aug 2021
Dear Alan, Your review truly makes us proud to be Fairfield Inn & Suites by Marriott Johnson City! We can't thank you enough for spotlighting everything you enjoyed, from our welcoming service to our plentiful breakfast menu and relaxing outdoor sitting area. We're truly excited to have you back for another terrific getaway!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying here for the past month off and on for work. Staff extremely friendly and accommodating…they take great pride in what they do. Very impressed on how clean the rooms are despite lots of traffic…housekeeping doing a great job…night shift always has coffee ready for me early in the morning 🙂 they have gone above and beyond in their service!!! They have made me feel safe and comfortable….I feel at home
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 4 Nov 2021
Dear Charlene, We're honored to be your home-away-from-home at Fairfield Inn & Suites by Marriott Johnson City. Our dedicated housekeeping team works hard to keep our rooms immaculately clean, and we look forward to sharing your kind words with them. Thank you for the opportunity to host you as our guest, and we hope to be your first choice for accommodations in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 4 nights, hotel is updated & very clean! Staff is welcoming and the hotel is located in an area that has everything (shopping & restaurants) near by. It’s second visit here and we will definitely stay here again.
The only negative is lack of parking when commercial trucks take up multiple spaces. Staff should make sure those vehicles are parked along side the curb around the building or in another lot. Telling customers to go park in the Handicap Spaces isn’t acceptable.
The only negative is lack of parking when commercial trucks take up multiple spaces. Staff should make sure those vehicles are parked along side the curb around the building or in another lot. Telling customers to go park in the Handicap Spaces isn’t acceptable.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Fairfield Inn & Suites Johnson City
Responded 25 Feb 2022
Dear Alan, We enjoyed hosting you for four nights at Fairfield Inn & Suites by Marriott Johnson City. It was our pleasure to provide you with clean accommodations! Thank you for sharing your valuable insight on our parking area, and we'll discuss this internally with our team. It's great that you loved our location, which places you close to many shopping and dining options. We're already looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff at Front-Desk were very friendly and helpful. We left a tablet in the room upon check-out and we received a call about 2 hours after leaving, stating they would lock it up for us and FEDEX if needed. I call that great customer service! The room was exceptionally clean and they even gave you a sheet of paper letting you know exactly how they cleaned (important during this time of COVID-19). The hotel is located near many restaurants and stores. If you don't mind a walking up a steep hill, you can walk about .3 miles to the Maple Street Biscuit Company; other restaurants were a short drive away. I would highly recommend this hotel and will return when in the area.
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Date of stay: June 2020Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Fairfield Inn & Suites Johnson City
Responded 2 July 2020
It was our pleasure to ensure that your belongings got returned to you. Guest satisfaction means everything to our team and we truly appreciate you taking the time to highlight our efforts. We hope that the next time you are in town and looking for a good night's sleep and all the comforts of home, you think of Fairfield Inn & Suites by Marriott Johnson City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes when I visited they had all three
I would call them- don’t know about their pet policy
I'd say it was rather new. Maybe 3 years old.
It was one of the newer modern designed Fairfields.
We offer a wide variety of items from scrambled eggs, omelettes, sausage, bacon, fresh fruit, breads, and cereal. If I can assist you with any other questions ,please let me know.
Sincerely,
Brandy Crawford
General Manager
"Avoid if you’re immunocompromised or like clean showers. If you have any medical issues, go elsewhere."Read full review
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PRICE RANGE
AU$249 - AU$381 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeJohnson City
NUMBER OF ROOMS
90
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingFAIRFIELD INN & SUITES JOHNSON CITY (AU$249) - 2025 Prices & Reviews (TN) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Fairfield Inn & Suites Johnson City
Which popular attractions are close to Fairfield Inn & Suites Johnson City?
Nearby attractions include Kohl's (0.8 km).
What are some of the property amenities at Fairfield Inn & Suites Johnson City?
Some of the more popular amenities offered include an indoor pool, free breakfast, and free parking.
Which room amenities are available at Fairfield Inn & Suites Johnson City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Johnson City?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Johnson City?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Johnson City?
Conveniently located restaurants include Aubrey's, Carrabba's Italian Grill, and Maple Street Biscuit Company - Johnson City.
Are there opportunities to exercise at Fairfield Inn & Suites Johnson City?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Johnson City?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairfield Inn & Suites Johnson City offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Johnson City?
Many travellers enjoy visiting Tipton-Haynes State Historic Site (7.8 km) and Christopher Taylor House (7.7 km).
Is Fairfield Inn & Suites Johnson City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.