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Hampton Inn & Suites Jackson

PricelineUSD 132*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 142*
USD 132*
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USD 137*
USD 137*
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Hampton Inn & Suites Jackson
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717 Reviews from our TripAdvisor Community

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Showing 714: English reviews
NY State, United States
Reviewed 27 October 2016

This hotel had dirty bed sheets, poorly made up room, poor shower and was generally run down. breakfast was also not up to the usual Hampton inn standard. The location is remote from restaurants and other amenities. The hotel is understaffed and the front desk person is often away doing other duties.

Review collected in partnership with Hampton
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Helpful?
Thank Frank K
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Frank K, Thank you for your review on TripAdvisor. I was disappointed to read that you did not have a good experience with us. I have addressed the various issues in your room with our housekeeping staff and we are working hard to correct the issue. I will also be investigating the quality of breakfast to make sure that it...

Frisco, United States
Reviewed 27 October 2016

Love the convenient location off the highway. Staff is wonderful and went out of their way to take care of you. You felt like you were staying at a friends house which was a nice surprise. Pet friendly. I would stay here again in a minute.

Review collected in partnership with Hampton
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Thank Angela C
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Angela C, Thank you for your review on TripAdvisor. I was proud to read your review and hear what a great stay you had. We are pleased to offer accommodations that are comfortable and friendly, even for our furrier guests! We cannot wait to see you on your next trip to Jackson! Robert McKinnon General Manager

Huntsville, United States
Reviewed 26 October 2016

We were in town for a family wedding. This the Hampton Inn in Jackson is very convenient to everything. I-40 is just outside the building and the hotel is very clean and the staff is excellent. Our whole family stayed there together and had a great place to get together for breakfast.

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Thank Michael S
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Michael S, Thank you for your review on TripAdvisor. Weddings are such a joyous reason to travel, and I am proud that you had such a great experience. I agree that we have a very convenient location, just a few miles from everything, but far enough to keep it quiet at night. Robert McKinnon General Manager

Toronto, Canada
Reviewed 25 October 2016

I have stayed a couple of times at this hotel.The facilities met my expectations for a Hampton Inn. The rooms were comfortable and clean. There was a good selection of hot and breakfast items. The hotel Wi-fi was reliable. The staff was very helpful. On my first stay, I wanted a quiet room facing away from the highway. When I...

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Helpful?
Thank ephesians5
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

ephesians5, Thank you for your review on TripAdvisor. I was proud to read your review and am glad that you had a great experience with us. We loved having you stay here and look forward to your next visit to Jackson! Robert McKinnon General Manager

Jackson, United States
Reviewed 21 October 2016

We are from Jackson, MO and we love to stay at the Hampton Inn and Suites in Jackson, Tn when we come to town to play baseball. We love the awesome hospitality that we receive from the staff and the great team rates.

Review collected in partnership with Hampton
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Helpful?
Thank Donna M
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Donna M, Thank you so much for taking the time out of your day to leave us this fantastic review! I speak for everyone when I say thank you for choosing us as your hotel to stay at when you come for baseball! It is always a pleasure to see all of the teams that come in, and get to...

El Dorado, United States
Reviewed 19 October 2016

This hotel is wonderful! Food truck at 630 pm and free brkfst in the morning! I was very satisfied w/all the staff that I encountered and we had a great one night stay. It is in a secluded area of Jackson, on the way to Nashville, and having a food truck there for dinner worked out very well for us....

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1Thank Brenda C
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Brenda C, Thank you for taking the time to leave us this awesome review! We are thrilled that you enjoyed the food truck! While we are close to restaurants (one exit away) it makes it easy to get good food without having to get back in the car! We try to accommodate everyone, and I'm glad that you were able...

Oklahoma
Reviewed 18 October 2016 via mobile

We stopped here for a quick stay during a road trip home from a wedding. The grounds were clean, parking was easy, the staff was absolutely amazing, & the rooms were very spacious, clean, & quiet. The young man who checked us in was prompt, professional, friendly, and had a good 5 minute convo with our 3 year old son...

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Helpful?
Thank Lindsey D
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lindsey D, Thank you so much for taking the time to leave us this amazing review! I speak for everyone when I say we are thankful for your kind words about our staff! We will continue to work hard so that every guest can have a stay as wonderful as yours! We are so happy that we were able to...

Akron, United States
Reviewed 13 October 2016

This hotel is run down and our room and the hallways were dingy and dirty. The price of the room was was too much for what we got. We did not enjoy our stay and will not stay here again. We reported the problems with our room and they were not fixed during our 4 day stay. We could not...

Review collected in partnership with Hampton
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Helpful?
Thank Margaret J
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Margaret J, First and foremost, let me apologize for the issues that you encountered during your most recent stay with us, and that the issues were not resolved in a timely fashion. This is not what I expect from my team and am dismayed to hear about your experience. I have addressed both the issues as well as the response...

Murfreesboro, Tennessee
Reviewed 12 October 2016

This is my second time staying at this Hampton Inn and I am once again competwly satisfied with everything from the reservation experience through the checkout experience. If I'm ever in the area in the future, this will be my first choice.

Review collected in partnership with Hampton
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Thank 592felixm
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

592felixm, Thank you so much for taking the time to leave us this wonderful review! I am so glad that you had an awesome experience from making your reservation to checkout! We also would like to thank you for coming back to see us! A repeat guests is one of the finest compliments we could ever receive! Please let us...

Leonard, Michigan
Reviewed 10 October 2016

Stayed here for a wedding for the weekend. Would not hesitate to stay here again. Great staff, wonderful room ( although after seeing other rooms, I would DEFINITELY upgrade my room next time.) but totally worth it. Great breakfast, and snack bar!

Review collected in partnership with Hampton
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Helpful?
Thank 814amberb
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

814amberb, Thank you so much for taking the time out of your day to leave us this wonderful review! We thank you for choosing us as the hotel to stay with for the wedding weekend! It means so much to us! Thank you for all of your kind words about our staff! We hope every guests feels like they are...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Region: United States > Tennessee > Jackson
Price Range: $181 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Family Hotel in Jackson
#1 Romantic Hotel in Jackson
#1 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jackson staff and other travellers.
2 questions
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over a year ago
Hot Springs, Arkansas

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Questions? Get answers from Hampton Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice restaurants within five minutes.”
rwalsh2432, 6 May 2017 | Read review
“4th floor away from the elevator is likely quieter”
nctim, 9 Apr 2017 | Read review
“Face south away from interstate if u like”
T8345QBjimc, 4 Mar 2017 | Read review
“With Hilton Honors program, you can use the app and select your room.”
cindypA564YU, 4 Sep 2016 | Read review
“we stayed in a suite.. lots of room w/fridge - microwave - sink - coffee / super cozy”
Krazybcuz, 22 Jul 2016 | Read review
5 of 5
Priceline
USD 132* /night
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TravelocityUSD 137
Hotels.comUSD 137
getaroom.comUSD 142
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*Disclaimer
Prices are for 1 room, 2 adults
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