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Hampton Inn & Suites Jackson

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658 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Sevierville, Tennessee
Reviewed 2 days ago NEW

Always stay at the Hampton inn when traveling back from Texas. Never been disappointed. Always clean and Staff is always Polite and helpful. Close to many restaurants and stores for your convenience. Continental breakfast is very nice.

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Helpful?
Thank Sandra M
Oak Ridge, Tennessee
Reviewed 3 days ago NEWvia mobile

Clean hotel, friendly staff, the basic things you want in a hotel. I was amused that the waffle irons in this TN hotel are Texas shaped...most have been a deal! Hotel seems newer. Only issue is location. It's right off the interstate, so it's convenient in that sense. But there are no restaurants nearby, and really nothing other than another...

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Helpful?
Thank Stephanie G
North Verono, IN, United States
Reviewed 1 week ago

Once again, your evening Clerk "Christy" or “Christina" was very helpful. She checked me in while I was on the cell phone. I was able to take the call and check in without interruption. I was checked in and on my way to the room without effort. She made my stay very enjoyable.

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Helpful?
Thank danielbL9569ZI
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

danielbL9569ZI, Thank you so much for taking the time to leave us this wonderful review! While we have both a Christi and Christina that work for us; I know they would both do a phenomenal job! They both excel at customer service! I am so glad that the easy check-in translated into an enjoyable stay! If you are travelling back...

Parkersburg, West Virginia
Reviewed 1 week ago

On my way home from a job in Louisiana. Great place to stay. Comfy bed, clean bathroom, nice size room. Breakfast was wonderful. So many items to choose from. Staff was great, very friendly. Would stay again

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Helpful?
Thank GiGiLynn43
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

GiGiLynn43, Thank you so much for taking the time to leave us this fantastic review! I am so happy that you had such a wonderful stay from check-in to check-out. Our housekeepers do a phenomenal job keeping everything looking pristine! Our breakfast staff is just as good! They are pros at making our food look and taste delicious! Thank you...

Fort Knox, Kentucky
Reviewed 1 week ago

Hotel and staff where courteous and helpful. The location was great. The beds and rooms were spacious and clean. The hotel breakfast was good as well. The desk clerk assisted with signing me up with Hilton rewards.

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Helpful?
Thank V5932SEjohnb
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

V5932SEjohnb, Thank you so much for taking the time to leave us this wonderful review! We are thrilled that you had such an amazing stay! Our main focus is to provide legendary service throughout your entire stay, and I am so glad that we were able to give that to you! We hope you put that Hilton Honors to good...

Asheville, North Carolina
Reviewed 1 week ago via mobile

We pulled in for an overnight stop during a long trip half -way across the country. So glad we landed here. Clean, comfy, and special kudos to 2 staff we met: --Taylor Vaughn at the evening desk was delightful: friendly, went out of his way to help us with a couple of things, and a cheery sort of young man...

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Helpful?
Thank Donnastwin
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Donnastwin, Thank you so much for taking the time to leave us this phenomenal review! I would like to personally thank you for your kind words about me! Cynthia is awesome! She can cook some of the best food and truly cares for each individual she encounters! We will share your kind words to the entire staff! It truly means...

Hanover, Pennsylvania
Reviewed 2 weeks ago via mobile

Excellent stay. We were greeted immediately by a courteous desk clerk. The beds were very comfy. Breakfast super. Definitely will continue with Hampton Inn. The property was conveniently located just off I40 so we were able to access the highway easily.

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Helpful?
Thank pattiefish
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

pattiefish, Thank you so much for taking the time to leave us this awesome review! I am so happy that you had such a great first impression! We have an excellent breakfast crew who love to make delicious food and take care of everyone! Whenever you come back through Jackson, please let us know! We would love to see you...

Houston, Texas
Reviewed 2 weeks ago

We have stayed here many times on our travels. The rooms are very clean and the staff is very nice and helpful. One drawback is the price of the rooms are a little pricey. We have pets and they are very accommodating there

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Helpful?
Thank ginap371
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

ginap371, Thank you so much for taking the time to leave us this amazing review! I would also like to thank you for your continued loyalty to our hotel! A return guest is one of the greatest compliments of all time! We love having your pets stay with us! We hope we get the chance to see you sometime soon!...

Jackson
Reviewed 2 weeks ago

The hotel and staff was wonderful. Room was nice, comfortable and very clean. The individual that checked us in was friendly and personable. The breakfast was good and was ready at 6am. The locationof the hotel is good and close to Restaurants.

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Helpful?
Thank Savanah I
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Savanah I, Thank you for taking the time to leave us this excellent review! I am so happy that your check-in was great! We truly strive for amazing service and clean rooms, and we a thrilled that you got to experience that! We try to start breakfast early so even the early travelers get a good, hot breakfast! If you...

New Albany, Mississippi
Reviewed 2 weeks ago via mobile

Very nice Hampton Inn. Clean well maintained. Was shocked when I was told I was almost ten years old. Christine at front desk checkin was above outstanding. Delightful personality and check in was very fast. Room was again very clean with absolutely nothing to complain about even I tried. Breakfast was exceptionally good. Breakfast area tables were kept up and...

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Helpful?
Thank Btaylo
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Btaylo, Thank you so much for taking the time to leave us this phenomenal review! We are all thrilled that you had a such an amazing experience! Our Housekeeping and Maintenance staff do a wonderful job of making sure everything is looking clean and in tip-top shape! Christina and Deborah are awesome! They truly care for each and every guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Region: United States > Tennessee > Jackson
Price Range: $166 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Family Hotel in Jackson
#1 Romantic Hotel in Jackson
#1 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jackson staff and other travellers.
2 questions
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7 months ago
Hot Springs, Arkansas

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Questions? Get answers from Hampton Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With Hilton Honors program, you can use the app and select your room.”
 of 5 bubbles cindypA564YU, 4 Sep 2016 | Read review
“we stayed in a suite.. lots of room w/fridge - microwave - sink - coffee / super cozy”
 of 5 bubbles Krazybcuz, 22 Jul 2016 | Read review
“King suite was very nice and big”
 of 5 bubbles SherryB_13, 6 Jul 2016 | Read review
“I'd be happy to stay here again! As a regular, the staff here will work to get you the best possible room!”
 of 5 bubbles 344neilw, 27 Jun 2016 | Read review
“Do not ever get rooms on the first floor, too much activity”
 of 5 bubbles caseykitty, 30 May 2016 | Read review
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