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DoubleTree by Hilton Hotel Jackson

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DoubleTree by Hilton Hotel Jackson
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744 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Jackson
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Showing 742: English reviews
Toronto
Reviewed 21 August 2016 via mobile

Really nice experience here. Awesome service, nice rooms, you can tell it's an older hotel but they've gone to a lot of effort to modernize. Only had breakfast at restaurant...not gonna lie it wasn't great, but it was a step up from the free breakfast at Hampton albeit. 9.99 hit. The menu while it exists is, I'm guessing seldom ordered...

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Thank bart2002
Raleigh, North Carolina
Reviewed 20 August 2016

I would give this 4.5 stars if I could. This hotel is probably the nicest hotel I have stayed at in Jackson, TN. However, it is not quite as nice as a traditional Doubletree. I stayed here for a few nights on business. I tried to get on the concierge level but it was sold out so I was on...

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Thank Tina S
lexington,ky
Reviewed 20 August 2016 via mobile

We took a chance at this motel and we are glad we did. The room was very clean. The accommodations were a little dated but seemed to be well keep. We stayed on the third floor we didn't hear a thing after closing the door ,a pleasant surprise. The beds were comfortable with a large tv and room to match...

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Thank lookinforfish
lees summit, United States
Reviewed 15 August 2016

the hotel was Average, other guess were very noisy, there was a tour bus. To get Ice, I had to ask where it was located. the directions did not indicate that it was on the second floor. Food service in the morning was very poor. Once we finally ordered, it took over 30 minutes to get the food. It was...

Review collected in partnership with DoubleTree by Hilton
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Thank Richard H
Painter, Virginia
Reviewed 13 August 2016 via mobile

I am a Hilton Honors Gold member so I usually stay at Hilton properties. The hotel was quiet, staff was friendly and room clean. However, the property is showing its age and needs updating. The hotel is convenient to interstate 40 but the left turn into parking lot can take some time based on traffic. Exit back to Interstate 40...

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Thank Ricky S
fremont, United States
Reviewed 12 August 2016

I felt welcomed and appreciated during my visit. Receptionists made me feel as if I was the most important guest at the time. The meeting room was spacious and well equipped. During the time I was there the area was under tornado watch with tornado spotted in the area. Hotel personnel warned us of the threat and made sure that...

Review collected in partnership with DoubleTree by Hilton
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1Thank Joel O
Murfreesboro, Tennessee
Reviewed 11 August 2016

This hotel is a bit weathered. It has seen better days, but the rooms are clean and the staff is very accommodating. The channels were wrong on the channel guide which was a bit odd but no actual issues with the hotel at all.

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Thank Prinsassjo21
Magazine, Arkansas
Reviewed 8 August 2016

Stayed on the executive floor. I recommend it because of the concierge lounge. Room was a double with full beds, another reason I took the floor, and they were comfortable. There was apparently an issue with the circulation and or power of AC in the room, but a fan was in place and blowing when we got there. And of...

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Thank Glenn P
Fredericksburg, Virginia
Reviewed 8 August 2016

I frequent this hotel several times a year, but the noise level, loitering (playing cards and loud music in the lobby), kids running up and down the 5th floor hallway (literally racing) made it impossible for me to sleep 3 of the 4 nights of my stay.

Review collected in partnership with DoubleTree by Hilton
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Thank margolgraves
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Jackson, responded to this review

Dear margolgraves, I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will give us another shot the next time...

A TripAdvisor Member
1 review
Reviewed 6 August 2016 via mobile

Thank goodness this was just a pit stop on our main vacation - if it weren't late and just a place to sleep, we wouldn't even have stayed the one night. We were really excited from the pictures and thought we had planned well, however this was one of the absolute worst hotels we've seen in a long time. First...

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Thank A TripAdvisor Member
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Jackson, responded to this review

Dear TripAdvisor Member, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the housekeeping and maintenance issues encountered and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay with us again and give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: $148 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Jackson staff and other travellers.
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1 month ago

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Questions? Get answers from DoubleTree by Hilton Hotel Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Floor four is the hilton hhonors suite.”
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 of 5 bubbles N5832TUjr, 29 Aug 2016 | Read review
“Book early and check-in online for a good chance at a room on the first floor”
 of 5 bubbles sljoseph74, 28 Jun 2016 | Read review
“not this one”
 of 5 bubbles robinbH5105WZ, 11 Jun 2016 | Read review
“Room on back side quieter”
 of 5 bubbles 183RobertR, 26 May 2016 | Read review
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