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DoubleTree by Hilton Hotel Jackson

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Traveller (76)
Room & Suite (23)
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Overview
  • Excellent42%
  • Very good27%
  • Average15%
  • Poor8%
  • Terrible8%
Travellers talk about
“cookies”(115 reviews)
“double tree”(61 reviews)
“room service”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Jackson
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Jackson
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (880)
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Traveller rating
349
242
133
79
73
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349
242
133
79
73
Show reviews that mention
All reviewscookiesdouble treeroom servicebreakfast buffetroom was cleanbusiness tripvery nice hotelan older hotelnice staystaff was friendlyfitness centerdefinitely stay here againgreat place to stayparking lottwistaccommodationstennessee
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1 - 5 of 876 reviews
Reviewed 6 days ago

I've stayed at this hotel several times but not for a couple of years. It needs some attention in cleaning and caring for the place. There was trash and hangers on both the second and third floor (they gave me the wrong room to start...More

Thank B2493DYkathyl
Hotel's Favourite
Reviewed 20 April 2018

This was a very good facility for our group meeting. Restaurant seemed somewhat short staffed during our stay. Rooms were comfortable. Wake up call did not occur. Front desk was friendly. I would recommend for any group.

Review collected in partnership with DoubleTree by Hilton
Thank Larry M
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel JacksonResponded 26 April 2018

Thank you for taking the time to let us know about your stay. I am so pleased you had a wonderful stay with us! We look forward to your next stay! Thanks again for your feedback.

Reviewed 6 days ago

The hotel is in an easy to access location and very close to main highways. The building seemed to be clean, my room was clean although the carpet felt questionable under bare feet. The daily breakfast buffet in the hotel restaurant was pleasant; although some...More

Review collected in partnership with DoubleTree by Hilton
Thank Kenasam
Reviewed 1 week ago

Property is overrated.. And please chk under the bed skirt upon entering your room.. You will be surprised at what you might find. For the price of theze rooms.. Everything should be be up to par slow

Review collected in partnership with DoubleTree by Hilton
Thank Sweetiew
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel JacksonResponded 1 week ago

Thank you for taking the time to let us know about your stay. I am so sorry that your stay was not an enjoyable one. We do appreciate your feedback.

Reviewed 2 weeks ago

This was a cluster from time I walked in the door. Ilthis trip was booked months in advance and with a corporate card and was some how not accepted for me despite my colleagues using the same to check in. The room was dirty and...More

Review collected in partnership with DoubleTree by Hilton
Thank shawnkelly102780
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel JacksonResponded 2 weeks ago

Thank you for taking the time to let us know about your stay. I deeply apologize for the mix up and confusion at check in and for the room and hotel having a smell and being dirty. We do hope you will give us another...More

View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Laundry Service
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 108 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Room types
Non-Smoking Rooms
Details
Price range
USD 108 - USD 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
Room types
Non-Smoking Rooms
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Traveller (76)
Room & Suite (23)
Dining (8)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
leshave
17 January 2018|
AnswerShow all 3 answers
Response from Ginger M | Property representative |
No I am sorry there is not. All Diamond and Gold Members now eat in the restaurant complimentary for breakfast. I'm sorry.
0
Votes
Lori L
10 February 2017|
AnswerShow all 3 answers
Response from Doubletree731 | Property representative |
Hi Lori L! Thank you for contacting the DoubleTree Jackson. Unfortunately we do not have a spa on property. There are several Day Spa's that we could recommend. We do have a comfortable indoor/outdoor heated pool. Safe... More
0
Votes
Room Tips
"Do not request room 320, Ask for a room on the non--road side"
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"Even with Hilton Honors NOT worth it."
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"Get an outside facing room. Rooms facing the inside of the building will hear all of the pool users noise..."
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"The HVAC was quiet... nice."
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